FlyerTalk Forums - - Missing / incorrect flight activity (SQM/SQS/SQD/Aeroplan, November 2020 onwards)
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Old Oct 25, 22, 10:57 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: Adam Smith
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For flights that have not posted at all, request missing points for a flight (should credit missing SQM/SQS/SQD, as well as Aeroplan points).

If the request is rejected by the automated system, e-mail [email protected]. [Note: as of October 2022, it's unclear whether AC is still monitoring and responding to this address]

For flights with SQD missing or incorrect, after SQM/SQS have posted, report a Status Qualifying Dollar discrepancy.

If all else fails, use the customer service web form.

Please do not phone AC or Aeroplan about this. Anyone you reach on the phone will be unable to help you. At best, they will fill out the web form above, which will take far longer than if you just do it yourself.
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