Hilton Dubai The Walk {ARE}
I have Gold Status and will be booking a 2 bedroom apartment at the Walk in Dubai.
I have 4 adults in my booking and can see from tripadvisor that Lounge access has been granted for Gold Card holders, anyone know if this is the norm.
I would have to pay 180 AED each person per day, which is fine, does this include the buffet breakfast .
Thanks
Hilton Dubai The Walk
The Walk, Jumeirah Beach Jumeirah Dubai, AE 2431
Sadly we will not return.... (2 Photos)
Hilton Dubai The Walk
Stayed here recently.
The hotel was not up to the standard that I was expecting.
Room
As diaminds we were not given an upgrade - not a massive problem as we got the room that we had booked, however the description says that there is a balcony and it didn't have one.
The room was a loft suite - which was nice, but a lot of wasted space. Had to get maintenance to replace light bulbs as some were missing including ones in the shower which was fairly critical.
Dining
We opted to eat breakfast in the louge as the offering downstairs was a bit poor - for example asked for eggs benedict and was handed a plate without any holandaise souce. When we asked for it, we were simply told they had run out. 'next person' was the following phrase. It was also rather manic in the breakfast room.
Breakfast in lounge was great. Pleasant staff etc. Good selection of food. Would recommend this over the downstairs - which is rare in most hiltons.
In the evening there was a good offering as well with alchohol etc.
We had an issue where two staff let themselves into our room without knocking or ringing the bell. The simply walked in for no reason - one was holding towels and the other toileteries. They said that there was a problem with the wifi!!
We were given dinner as an apology - but had we realised that this was simply a cheap low standard buffet I think we would have declined. I was expecting a proper meal. At least we got a bottle of wine.
The lounge also has afternoon tea from 3pm to 5pm and has a balcony as shown.
Location
The hotel is close to the tram stop, which then links to the metro for rapid transport around Dubai - this is a much better option that getting a cab as the roads locally are very busy during the day and evening.
It is located away from the airport and took around 30 minutes by road. We had an Emirates car, so it was nice and easy.
The car and any taxi etc. would drop you off and pick up from the underground garage on the gorund floor.
Overall
The property has 43 floors, but only 3 lifts. Only two of these serve the upper floors. As a result there are often long waits. This is probably made worse by the security guards on the first floor constantly calling the lifts for people arriving.
The lounge is on the 35th floor along with a club that is open to anyone.
There is no card required to access the lounge so anyone could access this area.
I think there are better hotels in Dubai and we will not be returning here.
Just a heads up - a new hotel is about to be built next door - so this might cause issues in the next year or so. No construction yet though.
Check In
No massive issues with check in or check out - both were swifly dealt with.
Although we did have to ask for our luggage - we visited the lounge on our arrival as it was about to close. So it took them a good 30 minutes or so to deliver.
Fantastic option for families.
We always get treated very well when we stay here
Staff are very friendly and helpful and rooms / apartments clean and spacious
Ideal for larger groups
can someone explain?
Hotel says only point payment, but Hilton honors says reservation shows a copay.
Thanks
If you use cash and points then there will be the cash + 10% + 10% +5% + Tourist fee
Many people get caught out by the large and often un-noticed taxes which get added to the bill when they checkout
If you use cash and points then there will be the cash + 10% + 10% +5% + Tourist fee
Many people get caught out by the large and often un-noticed taxes which get added to the bill when they checkout
I booked a King Studio, and I have never had an email exchange before I arrive where I was told as a Diamond they might upgrade me at check in. That response was a little odd, and disappointing. He did however ensure I get late check out, and despite where my room was, said I could access the executive lounge at the Walk but not Jumeirah.
UPDATE: The executive lounge manager made an “exception” he said since it was my first time at the property and upgraded me to a King Loft on the 42nd floor.
Last edited by NWplatinum; Oct 6, 2018 at 6:03 pm
Does anyone have any suggestions as to the best transportation method to get to the Resort from DXB? A taxi is $20-30 which seems a little expensive, but I can live with that. Just trying to explore any other options.
Does anyone have any suggestions as to the best transportation method to get to the Resort from DXB? A taxi is $20-30 which seems a little expensive, but I can live with that. Just trying to explore any other options.
If want even cheaper just get the metro Short walk from the station