KrisFlyer incompetence - again

Old Feb 19, 2006, 3:24 pm
  #1  
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Join Date: Jan 2005
Location: Europe
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KrisFlyer incompetence - again

Whenever I fly SQ, I wish for my miles to get posted to my UA account and only my status to count towards PPS.

This however is always a problem now. They keep posting my miles to KrisFlyer, regardless of the fact that my boarding pass shows UA*G with the SQ info in small letters. Last time, I did a return check-in from SIN, and the outgoing flight posted correctly but the return one did not? My god, don't they have a system !!!

Am I the only one who regularly suffers from this or is this "SQ policy" ???

Some people may say I'm making too much out of this - but it keeps repeatingly happening to me and it takes forever to sort out...
Braniff is offline  
Old Feb 19, 2006, 3:59 pm
  #2  
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Its not policy and it does happen far too often.

Make sure you involve your PPS coordinator in getting it fixed.
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Old Feb 20, 2006, 10:50 am
  #3  
 
Join Date: Aug 2005
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Originally Posted by Kiwi Flyer
Make sure you involve your PPS coordinator in getting it fixed.
Please tell me my dear Kiwi Flyer, what shall I tell them? Personally the double dipping option is surely one of the most important argument for me, of course beside lot of other goodies, to book SQ for my flights from ZRH to China..

But somehow it's just simply not my job to check EVERYTIME that the miles are properly credited...
bchl is offline  
Old Feb 20, 2006, 11:41 am
  #4  
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Originally Posted by bchl
Please tell me my dear Kiwi Flyer, what shall I tell them? Personally the double dipping option is surely one of the most important argument for me, of course beside lot of other goodies, to book SQ for my flights from ZRH to China..

But somehow it's just simply not my job to check EVERYTIME that the miles are properly credited...
?????
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Old Feb 20, 2006, 7:04 pm
  #5  
 
Join Date: Dec 2001
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Originally Posted by bchl
But somehow it's just simply not my job to check EVERYTIME that the miles are properly credited...
Actually, I believe it is.
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