BA193 LHR - DFW 18 Aug delay
Aug 18, 2022, 9:28 am
#1
Original Poster
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BA193 LHR - DFW 18 Aug delay
LHR to DFW today delayed to take off after 3pm which means I will miss my connection and have to be rebooked out of DFW tomorrow morning.
Assume this is a slam dunk for EU261?
Assume this is a slam dunk for EU261?
Aug 18, 2022, 9:31 am
#2
Join Date: Apr 2022
Location: Deepest Darkest Devon
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Not necessarily, it depends on the cause of the delay. I was delayed on 7 July when BA67 went tech, missed connexion and had to overnight in PHL, BA are still 'investigating' that when I put the claim in on 8 July
Aug 18, 2022, 11:08 am
#3
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OK - I am on this at the end of the month. These flights are notoriously late for one reason or another.
Aug 18, 2022, 11:11 am
#4
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Probably gone for a tea break!
Aug 18, 2022, 11:59 am
#5
Join Date: Dec 2011
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Don't forget EU261 also covers duty of care regardless of the reason so meals and accommodation will be covered by BA. You might need to pay yourself and claim back, but speak to BA staff at DFW first incase they can arrange anything.
Aug 18, 2022, 12:08 pm
#6
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If this was the sequence of events that led to you missing an otherwise viable DFW connection then you probably are ok for EC261. While it is fresh in your mind, I would make a note, dated and timed, as to what you recall the flight deck and/or IFM said about this, but by the sounds of it, it doesn't look like an edge case. Also note precisely when the doors open in Texas.
Aug 18, 2022, 12:17 pm
#7
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If this was the sequence of events that led to you missing an otherwise viable DFW connection then you probably are ok for EC261. While it is fresh in your mind, I would make a note, dated and timed, as to what you recall the flight deck and/or IFM said about this, but by the sounds of it, it doesn't look like an edge case. Also note precisely when the doors open in Texas.
Aug 18, 2022, 12:18 pm
#8
Join Date: Jun 2013
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They can usually make up 40min on the way to DFW but you won’t get any sympathy trying to make your way through the immigration queue there (assuming you are not a US citizen or have global entry) as a large proportion of the flight will be trying to get to a connection.
Good luck and I have previously just booked the Hyatt and paid myself and claimed from my insurance. Not sure where BA tend to send people overnight.
Good luck and I have previously just booked the Hyatt and paid myself and claimed from my insurance. Not sure where BA tend to send people overnight.
Aug 18, 2022, 12:33 pm
#9
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They can usually make up 40min on the way to DFW but you won’t get any sympathy trying to make your way through the immigration queue there (assuming you are not a US citizen or have global entry) as a large proportion of the flight will be trying to get to a connection.
Good luck and I have previously just booked the Hyatt and paid myself and claimed from my insurance. Not sure where BA tend to send people overnight.
Good luck and I have previously just booked the Hyatt and paid myself and claimed from my insurance. Not sure where BA tend to send people overnight.
Current arrival is 7pm and connection was at 6.45pm.
Sep 17, 2022, 8:41 am
#10
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Email from BA overnight,
So compensation for that, have replied in the follow up on the hotel bill for DFW too.
Thanks for contacting us about your claim for compensation. We’re sorry it was necessary to delay your flight to Dallas on 18 August and you missed your connecting flight as a result. We understand how frustrating this was, especially as you incurred additional expenses. This isn’t what you should expect of us, and we understand why you needed to complain. We’d also like to thank you for your patience while we got back to you about this.
We take all reasonable measures to avoid delaying a flight and we’ll always consider if there are any alternative solutions available before we make a decision.
I’ve checked the details of your journey and I’m pleased to advise you’re entitled to compensation for the delay to your flight, BA0193, on 18 August. The distance of your disrupted journey was over 3,500km and this has been calculated in accordance with EU legislation. This means you’re entitled to €600.00 in compensation.
The best way to settle your claim is by bank transfer and it would be helpful if you could send me the following information:
Once again, please accept our apologies for your experience. I hope to hear from you soon.
We take all reasonable measures to avoid delaying a flight and we’ll always consider if there are any alternative solutions available before we make a decision.
I’ve checked the details of your journey and I’m pleased to advise you’re entitled to compensation for the delay to your flight, BA0193, on 18 August. The distance of your disrupted journey was over 3,500km and this has been calculated in accordance with EU legislation. This means you’re entitled to €600.00 in compensation.
The best way to settle your claim is by bank transfer and it would be helpful if you could send me the following information:
- Bank name
- Branch name
- Bank country
- Sort code (6 digits)
- Account number (8 digits)
Once again, please accept our apologies for your experience. I hope to hear from you soon.