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Help! I did One Award Search for First Class, Now I Can't Search Economy Awards!

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Help! I did One Award Search for First Class, Now I Can't Search Economy Awards!

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Old Jun 14, 2021, 8:00 pm
  #1  
Original Poster
 
Join Date: Jul 2000
Posts: 3,746
Help! I did One Award Search for First Class, Now I Can't Search Economy Awards!

Finally thought I'd burn some miles.

I did one search for Business Class, now no matter what parameter I set it will only show me Business Class availability.

Seems like a bug - anyone else have this problem - any way out of it?
BigFlyer is offline  
Old Jun 14, 2021, 8:06 pm
  #2  
 
Join Date: Sep 2010
Location: NYC
Programs: Delta DM, 2MM
Posts: 1,254
There's a bug with the DL booking system right now. Try tomorrow.
strickerj likes this.
iflyalexair is offline  
Old Jun 14, 2021, 8:11 pm
  #3  
 
Join Date: Aug 2004
Location: GRR
Programs: Delta Plat & Million Miler
Posts: 1,375
Me too

Originally Posted by BigFlyer
Finally thought I'd burn some miles.

I did one search for Business Class, now no matter what parameter I set it will only show me Business Class availability.

Seems like a bug - anyone else have this problem - any way out of it?
Same issue here...was trying both miles and money.
gretchendz is offline  
Old Jun 14, 2021, 8:36 pm
  #4  
 
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,205
Try incognito/private mode. That may clear your settings.

Otherwise, use a different browser or a different device to search (or the Delta app, though it has no award calendar functionality).
RealHJ is offline  
Old Jun 14, 2021, 8:42 pm
  #5  
 
Join Date: May 2010
Posts: 3,461
App isn’t working either
Orange County Commuter is offline  
Old Jun 14, 2021, 8:52 pm
  #6  
 
Join Date: Jul 2015
Location: MCO
Programs: DL PM, UA Silver, Marriott Titanium, Hertz Presidents Circle
Posts: 4,310
Already a thread on this topic:

Booking Issues 6/14
MCO Flyer is offline  
Old Jun 15, 2021, 12:57 pm
  #7  
 
Join Date: Jul 2004
Location: NYC
Programs: DL PM, DL MM
Posts: 4,245
Originally Posted by iflyalexair
There's a bug with the DL booking system right now. Try tomorrow.
Why don't you call reservation desk -- maybe they'll pick up by tomorrow
FlyAO2 is offline  
Old Jun 15, 2021, 4:59 pm
  #8  
 
Join Date: Aug 2018
Location: SEA
Programs: DL DM
Posts: 292
I pondered out loud the other night what benefit I get from Diamond status, whether I should try to keep it this year. I think the answer is Yes due to all the lengthy wait times I see mentioned here and on Twitter. Yesterday I needed to make 2 calls to Delta, first had a 40m wait and 2nd call had a 10m wait. Much shorter than the 5+ hours I keep seeing!
pulpfiction78 is offline  
Old Jun 16, 2021, 6:31 am
  #9  
 
Join Date: Jul 2004
Location: NYC
Programs: DL PM, DL MM
Posts: 4,245
Originally Posted by pulpfiction78
I pondered out loud the other night what benefit I get from Diamond status, whether I should try to keep it this year. I think the answer is Yes due to all the lengthy wait times I see mentioned here and on Twitter. Yesterday I needed to make 2 calls to Delta, first had a 40m wait and 2nd call had a 10m wait. Much shorter than the 5+ hours I keep seeing!
That's a one-off situation. Diamond and Platinum people have regularly been waiting 1-3 hours
FlyAO2 is offline  


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