5 March : Widespread problems logging into BA.com
Mar 5, 2021, 10:56 am
#1
Original Poster
Join Date: Jan 2005
Posts: 928
5 March : Widespread problems logging into BA.com
Evening all,
I was in my account no problems earlier .... but trying to log into my account tonight I’m getting an error saying “we are not able to recognise the membership number you have entered”. I’ve tried it multiple times and it’s 100 per cent correct. Is there an issue or just me ?!
Thanks in advance
I was in my account no problems earlier .... but trying to log into my account tonight I’m getting an error saying “we are not able to recognise the membership number you have entered”. I’ve tried it multiple times and it’s 100 per cent correct. Is there an issue or just me ?!
Thanks in advance
Mar 5, 2021, 10:58 am
#3
Join Date: Nov 2010
Location: Milton Keynes
Programs: BA Blue
Posts: 373
Evening all,
I was in my account no problems earlier .... but trying to log into my account tonight I’m getting an error saying “we are not able to recognise the membership number you have entered”. I’ve tried it multiple times and it’s 100 per cent correct. Is there an issue or just me ?!
Thanks in advance
I was in my account no problems earlier .... but trying to log into my account tonight I’m getting an error saying “we are not able to recognise the membership number you have entered”. I’ve tried it multiple times and it’s 100 per cent correct. Is there an issue or just me ?!
Thanks in advance
Mar 5, 2021, 11:05 am
#5
Join Date: Aug 2006
Location: Switzerland
Posts: 1,590
https://www.flyertalk.com/forum/brit...lated-ish.html
They appear to have emailed loads of people telling them to change their password, and maybe their IT couldn't then cope with the volume of people doing just that. Or maybe they've just disabled everything as they don't know what's been hacked.
They appear to have emailed loads of people telling them to change their password, and maybe their IT couldn't then cope with the volume of people doing just that. Or maybe they've just disabled everything as they don't know what's been hacked.
Mar 5, 2021, 11:05 am
#6
Join Date: Feb 2003
Location: Alexandria, VA - DCA
Programs: BA Gold, American Airlines, Marriott Plat, Hilton Diamond, IHG Diamond
Posts: 5,075
See also the thread about the data breach and the required re-setting of one's password... which apparently doesn't get you back into your account once you've done so....
Mar 5, 2021, 11:11 am
#8
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
https://www.flyertalk.com/forum/brit...lated-ish.html
They appear to have emailed loads of people telling them to change their password, and maybe their IT couldn't then cope with the volume of people doing just that. Or maybe they've just disabled everything as they don't know what's been hacked.
They appear to have emailed loads of people telling them to change their password, and maybe their IT couldn't then cope with the volume of people doing just that. Or maybe they've just disabled everything as they don't know what's been hacked.
Mar 5, 2021, 12:30 pm
#14
FlyerTalk Evangelist
Join Date: Aug 2003
Location: MSY (finally); previously NYC, BOS, AUH
Programs: AA EXP, 6MM; BA GLD
Posts: 17,248