AS letting me book F, but seat map shows no seats available
Feb 25, 2021, 8:40 pm
#1
Original Poster
Join Date: Dec 2020
Programs: Alaska Airlines MVP Gold
Posts: 13
AS letting me book F, but seat map shows no seats available
Looking at booking a trip in F and the site is letting me book an F seat but the seat map is showing F as fully booked (all seats colored gray). When I get to the screen in the booking process to choose a seat, the site tells me I will have a seat assigned later. Is this due to seatblocking for the FA's? I thought that was over? I just don't want to book the seat and end up getting bumped. Cheers
Feb 25, 2021, 9:45 pm
#4
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,724
Feb 26, 2021, 12:44 am
#5
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Looking at booking a trip in F and the site is letting me book an F seat but the seat map is showing F as fully booked (all seats colored gray). When I get to the screen in the booking process to choose a seat, the site tells me I will have a seat assigned later. Is this due to seatblocking for the FA's? I thought that was over? I just don't want to book the seat and end up getting bumped. Cheers
James
Mar 3, 2021, 1:39 am
#6
Join Date: Mar 2003
Programs: former MD-88 jumpseat Medallion. DL FO, AA PLT PRO. Marriott LT Plat.
Posts: 752
Hi all, sorry for the bump ... just booked the milk run in paid F for late June. booked on alaskaair.com.
SEA-JNU leg with all the stops will not display the seatmap at all. I get the "Looks like this seatmap has missed its flight, please try again later" message. OK, maybe a temp issue due to the multi-stop flight and it still being 3 months away. no problem with that.
the other JNU-ANC & ANC-SEA legs for the following day ... the seatmap displays, and I can select seats, but when I hit "save and purchase" and the page re-loads, the seats don't stick. It just shows "--" where the seats should be. If I look at the seatmap again and try to re-select them, they're showing available, but they still won't stick. Tried multiple times.
Are both of these issues related to the OneWorld migration or is something else going on here?
SEA-JNU leg with all the stops will not display the seatmap at all. I get the "Looks like this seatmap has missed its flight, please try again later" message. OK, maybe a temp issue due to the multi-stop flight and it still being 3 months away. no problem with that.
the other JNU-ANC & ANC-SEA legs for the following day ... the seatmap displays, and I can select seats, but when I hit "save and purchase" and the page re-loads, the seats don't stick. It just shows "--" where the seats should be. If I look at the seatmap again and try to re-select them, they're showing available, but they still won't stick. Tried multiple times.
Are both of these issues related to the OneWorld migration or is something else going on here?
Mar 3, 2021, 10:17 am
#7
Join Date: Nov 2004
Location: Manhattan Beach, California
Programs: BMI Diamond Club Gold forever
Posts: 6,367
No idea if this works for others, but I had a set of flights where we booked F and the web site let us pick seats but they didnt stick, then when I went post booking to look I got the error above. Then I tried the IoS app and what do you know, the seat map showed up and I was able to pick our seats.
Mar 3, 2021, 1:48 pm
#8
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,724
No idea if this works for others, but I had a set of flights where we booked F and the web site let us pick seats but they didnt stick, then when I went post booking to look I got the error above. Then I tried the IoS app and what do you know, the seat map showed up and I was able to pick our seats.
Mar 3, 2021, 2:37 pm
#9
Join Date: Sep 2001
Programs: Alaska Tanzanite 100K
Posts: 3,858
Hi all, sorry for the bump ... just booked the milk run in paid F for late June. booked on alaskaair.com.
SEA-JNU leg with all the stops will not display the seatmap at all. I get the "Looks like this seatmap has missed its flight, please try again later" message. OK, maybe a temp issue due to the multi-stop flight and it still being 3 months away. no problem with that.
the other JNU-ANC & ANC-SEA legs for the following day ... the seatmap displays, and I can select seats, but when I hit "save and purchase" and the page re-loads, the seats don't stick. It just shows "--" where the seats should be. If I look at the seatmap again and try to re-select them, they're showing available, but they still won't stick. Tried multiple times.
Are both of these issues related to the OneWorld migration or is something else going on here?
SEA-JNU leg with all the stops will not display the seatmap at all. I get the "Looks like this seatmap has missed its flight, please try again later" message. OK, maybe a temp issue due to the multi-stop flight and it still being 3 months away. no problem with that.
the other JNU-ANC & ANC-SEA legs for the following day ... the seatmap displays, and I can select seats, but when I hit "save and purchase" and the page re-loads, the seats don't stick. It just shows "--" where the seats should be. If I look at the seatmap again and try to re-select them, they're showing available, but they still won't stick. Tried multiple times.
Are both of these issues related to the OneWorld migration or is something else going on here?
E-commerce is still having some glitches from what I hear. I've had this on a variety of flights lately, but seemed to 'fix' itself by waiting a day or two.
Mar 4, 2021, 10:55 am
#10
Join Date: Mar 2003
Programs: former MD-88 jumpseat Medallion. DL FO, AA PLT PRO. Marriott LT Plat.
Posts: 752
No idea if this works for others, but I had a set of flights where we booked F and the web site let us pick seats but they didnt stick, then when I went post booking to look I got the error above. Then I tried the IoS app and what do you know, the seat map showed up and I was able to pick our seats.
Segment 1 (SEA-KTN-WRG-PSG-JNU) seatmap not available online. It appears to have an enroute EQP change at KTN, from a 73H to a 73G. called RES and the agent said they are still processing the EQP change so I will have to check back later for that seat. Trip reports for the milk run seem to say a window on the right side is best going northbound, so that's what I'm hoping for. I have 3 months so I'm not too worried yet.
Aug 24, 2021, 9:02 pm
#11
Join Date: Jul 2020
Location: So Cal
Programs: AA Platinum
Posts: 2,700
First time flying AS but is it normal to not see the seat map on the app 3 days out? I dont get it. As of today I cant see the seat map or for that matter change my seat if I wanted to. I want to try to get from Row 2 to bulkhead as in recliner F i love the bulkhead but its unavailable to see. I get a few hours before when this happens but a few days out seems a bit over the top.
Aug 24, 2021, 9:11 pm
#12
Join Date: Jun 2019
Location: ANC
Posts: 404
First time flying AS but is it normal to not see the seat map on the app 3 days out? I dont get it. As of today I cant see the seat map or for that matter change my seat if I wanted to. I want to try to get from Row 2 to bulkhead as in recliner F i love the bulkhead but its unavailable to see. I get a few hours before when this happens but a few days out seems a bit over the top.
Aug 24, 2021, 9:28 pm
#13
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Diamond Elite
Posts: 1,445
First time flying AS but is it normal to not see the seat map on the app 3 days out? I dont get it. As of today I cant see the seat map or for that matter change my seat if I wanted to. I want to try to get from Row 2 to bulkhead as in recliner F i love the bulkhead but its unavailable to see. I get a few hours before when this happens but a few days out seems a bit over the top.
Aug 24, 2021, 9:49 pm
#15
Join Date: Jun 2019
Location: ANC
Posts: 404
Folks purchased tickets and/or system upgrades processed. You may want to periodically check the seat map and/or ask at the gate agent to let you know if something in the bulkhead opens.