Virgin Holidays refund
Mar 27, 2020, 3:59 pm
#1
Original Poster
Join Date: Jul 2018
Posts: 42
Virgin Holidays refund
Hi
Anybody has an experience with VS holidays refund?
My holiday was cancelled 16/3 and a refund promised in 7 days
Upon enquiring today, I have now been told 45 days for the refund. I’m not happy to say the least.
I can’t help thinking VS are trying to hold on to my cash for as long as possible
Anybody has an experience with VS holidays refund?
My holiday was cancelled 16/3 and a refund promised in 7 days
Upon enquiring today, I have now been told 45 days for the refund. I’m not happy to say the least.
I can’t help thinking VS are trying to hold on to my cash for as long as possible
Mar 28, 2020, 8:38 am
#2
Join Date: May 2010
Location: UK
Posts: 5,380
Hi
Anybody has an experience with VS holidays refund?
My holiday was cancelled 16/3 and a refund promised in 7 days
Upon enquiring today, I have now been told 45 days for the refund. I’m not happy to say the least.
I can’t help thinking VS are trying to hold on to my cash for as long as possible
Anybody has an experience with VS holidays refund?
My holiday was cancelled 16/3 and a refund promised in 7 days
Upon enquiring today, I have now been told 45 days for the refund. I’m not happy to say the least.
I can’t help thinking VS are trying to hold on to my cash for as long as possible
May 5, 2020, 6:49 am
#6
Join Date: May 2020
Posts: 1
Did you ever get your refund? (If so was it via Virgin or Credit Card Co) I am now on Day 50 since Virgin said they would refund and have not received anything - except a blanket email to say they now no longer can give a timescale as to when refund will be processed. I complained to ABTA but got a wishy washy response more or less suggesting I accept a credit note which I do not wish to do.
May 5, 2020, 4:48 pm
#7
Original Poster
Join Date: Jul 2018
Posts: 42
Did you ever get your refund? (If so was it via Virgin or Credit Card Co) I am now on Day 50 since Virgin said they would refund and have not received anything - except a blanket email to say they now no longer can give a timescale as to when refund will be processed. I complained to ABTA but got a wishy washy response more or less suggesting I accept a credit note which I do not wish to do.
still no refund. Was told up to 45 days. They have now said up to 90 days. I’ve started charge back proceedings with my bank as fed up of their excuses