Mar 11, 2020, 10:41 pm
Last edit by: hur88
Alaska Airlines is waiving change fees both for flights ticketed on or before Feb 26 (for original travel dates until May 31) and for flights ticketed after Feb 26 (for original travel dates until Feb 28, 2021).
Excerpted from the associated FAQ:
Excerpted from the associated FAQ:
What if I used miles? If you used miles to purchase your ticket, for travel in March, we’ll re-deposit the miles in your Mileage Plan account.
What if I used a companion fare? If you cancel your reservations entirely, and if it included a companion certificate, we will reinstate your certificate with original expiration date or June 30, 2020, whichever comes later. Please call Reservations for assistance with canceling tickets using companion certificates
What do I do if I’ve already paid the change fee? If you traveled or are traveling between February 27, 2020 and May 31, 2020 and you were charged an out of pocket change fee, please contact Reservations. We’ll take care of the change fee to your original form of payment.
What if I used a companion fare? If you cancel your reservations entirely, and if it included a companion certificate, we will reinstate your certificate with original expiration date or June 30, 2020, whichever comes later. Please call Reservations for assistance with canceling tickets using companion certificates
What do I do if I’ve already paid the change fee? If you traveled or are traveling between February 27, 2020 and May 31, 2020 and you were charged an out of pocket change fee, please contact Reservations. We’ll take care of the change fee to your original form of payment.
Waiver for Tickets Purchased Through 12/31/2020
Feb 27, 2020, 8:09 pm
#1
Original Poster
Join Date: May 2001
Location: San Francisco/Bangkok
Programs: Alaska 75K United 1K
Posts: 1,409
Waiver for Tickets Purchased Through 12/31/2020
Am i wrong in feeling this is a dumb waiver?
So if i bought a ticket in January for travel in March
i cant get a waiver but if i buy a ticket now
for same dates i do?
https://www.alaskaair.com/content/ad...odID:Awareness
So if i bought a ticket in January for travel in March
i cant get a waiver but if i buy a ticket now
for same dates i do?
https://www.alaskaair.com/content/ad...odID:Awareness
Last edited by boycruz; Mar 9, 2020 at 11:14 pm
Feb 27, 2020, 8:27 pm
#2
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,846
They want to make feel people comfortable buying tickets now in the face of uncertainty. They already have your money, so... sorry 
Feb 28, 2020, 6:15 am
#7
Join Date: Nov 2001
Location: Portland, Oregon
Programs: Hilton Platinum, Alaska MVP Gold
Posts: 2,363
It's a tough call. I am wondering the same thing - as this virus stuff starts hitting. Not sure what the answer is. Airlines are businesses, and suffer form the same fears....I do have even thought about backing off travel in the short term.
Feb 28, 2020, 8:52 am
#8
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Diamond Elite
Posts: 1,445
Yes, applies to Saver fares as well. Still non-refundable, but you can change travel plans with no change fees with new travel scheduled by end of year.
Feb 28, 2020, 10:05 am
#9
Join Date: Aug 2005
Location: North of 90° S
Programs: B6 Mosaic, WN A-List
Posts: 565
That's exactly what is happening, AS should do the right thing and allow changes for travel period vs booking period.
Feb 28, 2020, 3:02 pm
#12
Join Date: Mar 2016
Posts: 981
Sorry put my query in the wrong thread.
Oops maybe I didn't....
I have a question, I have never had to change my flight on Alaska, but the way the waiver seems to work, am I correct that they collect the change fee on the back-end (when you rebook using the travel wallet credit) or do they take the fee on the front-end (when you cancel the ticket)?
Oops maybe I didn't....
I have a question, I have never had to change my flight on Alaska, but the way the waiver seems to work, am I correct that they collect the change fee on the back-end (when you rebook using the travel wallet credit) or do they take the fee on the front-end (when you cancel the ticket)?
Last edited by HIFlya; Feb 28, 2020 at 3:28 pm
Feb 28, 2020, 4:25 pm
#14
Join Date: Jun 2015
Location: Seattle, WA
Programs: Alaska Airlines
Posts: 659
Sorry put my query in the wrong thread.
Oops maybe I didn't....
I have a question, I have never had to change my flight on Alaska, but the way the waiver seems to work, am I correct that they collect the change fee on the back-end (when you rebook using the travel wallet credit) or do they take the fee on the front-end (when you cancel the ticket)?
Oops maybe I didn't....
I have a question, I have never had to change my flight on Alaska, but the way the waiver seems to work, am I correct that they collect the change fee on the back-end (when you rebook using the travel wallet credit) or do they take the fee on the front-end (when you cancel the ticket)?
Feb 28, 2020, 4:31 pm
#15
Join Date: May 2009
Location: SEA
Programs: AS MVPG, DL FO, Marriott Gold, Hertz 5 Whatevers
Posts: 1,099