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Club Europe - Non-Golds in Row 1

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Old Jan 23, 2020, 7:32 am
  #1  
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Join Date: May 2009
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Club Europe - Non-Golds in Row 1

Hi all, quick question but is row one in Club Europe now reserved for golds only rather than at least one gold on the booking?

In the past I have raised a seating request to seat friends next to me in row 1 who were not gold and it was never a problem. Yesterday they sat us together but said row 1 was for gold only and moved us to row 2.

I know first class 1A and K were gold only but didn’t think this also applied to club.

thanks
leftorupstairs is offline  
Old Jan 23, 2020, 7:38 am
  #2  
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If you are on the same booking it shouldn't be a problem and you should be able to select row 1 for both passengers (the gold and non-gold) in MMB.

If on separate bookings then you should be able to do TCP and free seat request if the non-gold is in club too.

Who moved you to row 2? Was this the call centre or on board?
KARFA is offline  
Old Jan 23, 2020, 7:41 am
  #3  
 
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sounds like mis-information from the call centre to me: you can definitely book non-golds into Row 1 where they are on the same booking (indeed, you can also book a non-gold into 1A/K in long-haul first if they are on the same booking); and I have also managed to get Row 1 for family travelling on separate bookings, by calling up and linking the bookings

unless policy has changed, this sounds like an approximate understanding of the rules from the call centre
ratypus is offline  
Old Jan 23, 2020, 7:42 am
  #4  
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Originally Posted by ratypus
indeed, you can also book a non-gold into 1A/K in long-haul first if they are on the same booking
You can't do that normally. After the seats are released around 3 days before the flight you can do.
orbitmic and alex67500 like this.
KARFA is offline  
Old Jan 23, 2020, 7:43 am
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Originally Posted by KARFA
If you are on the same booking it shouldn't be a problem and you should be able to select row 1 for both passengers (the gold and non-gold) in MMB.

If on separate bookings then you should be able to do TCP and free seat request if the non-gold is in club too.

Who moved you to row 2? Was this the call centre or on board?

i don’t know if things have changed but before I got a gold card I could not get a row 1 seat via TCP. It was refused over the phone
GadgetGal is offline  
Old Jan 23, 2020, 7:45 am
  #6  
 
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Originally Posted by GadgetGal
i don’t know if things have changed but before I got a gold card I could not get a row 1 seat via TCP. It was refused over the phone
I didn't think one could TCP if not OWE...

tb
trueblu is offline  
Old Jan 23, 2020, 7:53 am
  #7  
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Originally Posted by trueblu
I didn't think one could TCP if not OWE...

tb
I think the point was that GadgetGal was a recipient of the TCP before being gold. I am not sure whether it's different for short haul but for long haul row 1 is only available for golds until days before departure. It is not available for anyone else on the booking (including TCPs) if they are not gold.
golfmad is offline  
Old Jan 23, 2020, 7:59 am
  #8  
 
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Originally Posted by golfmad
I think the point was that GadgetGal was a recipient of the TCP before being gold. I am not sure whether it's different for short haul but for long haul row 1 is only available for golds until days before departure. It is not available for anyone else on the booking (including TCPs) if they are not gold.

correct a travel companion attempted to get me into row 1 of a CE flight and was told no. I hD thought it would be permissible.

Though, funnily enough,, sometimes row 1 was available to me as silver on a couple of flights, long before checkin was even open.
GadgetGal is offline  
Old Jan 23, 2020, 8:08 am
  #9  
 
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my misunderstanding...

tb
trueblu is offline  
Old Jan 23, 2020, 8:09 am
  #10  
 
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Originally Posted by GadgetGal
funnily enough,, sometimes row 1 was available to me as silver on a couple of flights, long before checkin was even open.
I think there is/was a small window between when the flight went under airport control and when TS kicked in where you could get lucky as a silver. But generally, following on EF, if a Gold has 1A, 1C won't be opened to a non-gold until the space is needed for operation reasons. My observations/experience though, not science.
alex67500 is offline  
Old Jan 23, 2020, 8:25 am
  #11  
 
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Originally Posted by GadgetGal
correct a travel companion attempted to get me into row 1 of a CE flight and was told no. I hD thought it would be permissible.

Though, funnily enough,, sometimes row 1 was available to me as silver on a couple of flights, long before checkin was even open.
That was either a misunderstanding or an agent that didn't know what they were doing. I have TCPed colleagues on separate bookings into row 1 in the past year.
Steve_ZA is offline  
Old Jan 23, 2020, 8:53 am
  #12  
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Thanks everyone. It confirms what I thought. Yes the call centre moved us to row 2. I will try again with a different agent.

my travelling companion hasn’t flown for a long time and row 2 club Europe may be too
much of a shock!
leftorupstairs is offline  
Old Jan 23, 2020, 8:58 am
  #13  
 
Join Date: Jul 2005
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Yes when I'm travelling with family members who aren't Gold, either on same booking or through TCP, no issue with getting Row 1 CE for them.

As you know, 1AK in F is Golds only so there are different rules for longhaul
ThatT1Feeling is offline  
Old Jan 23, 2020, 9:01 am
  #14  
 
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The wife and I are currently booked into 1A/C for our flight to HEL. We're both Bronze.
bakera is offline  
Old Jan 23, 2020, 9:51 am
  #15  
 
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Am I the only Gold who prefers row 2 in CE, lol
tuonopepper is offline  


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