Booking Multi-City vs. One Way - Same Itinerary
#1
Original Poster
Join Date: Feb 2014
Location: PHL, LHR
Posts: 219
Booking Multi-City vs. One Way - Same Itinerary
So I'm booking a return flight SAN --> PHL for family of 3 and want to do a quick hop then ride on the 788 out of LAX. If I book a standard one way fare - it's $301 (see screengrab). And if I book "Multi City" and create the identical itinerary, it's $255. Other than the obvious cost savings - are their any other advantages/disadvantages to booking this way? What am I missing?
#2
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,477
So I'm booking a return flight SAN --> PHL for family of 3 and want to do a quick hop then ride on the 788 out of LAX. If I book a standard one way fare - it's $301 (see screengrab). And if I book "Multi City" and create the identical itinerary, it's $255. Other than the obvious cost savings - are their any other advantages/disadvantages to booking this way? What am I missing?
Many times when searching this way, aa.com will see cheaper fare basis's available on each segment individually, however when you try to combine these to book it it will error out or revert to the higher fare you're seeing when searching one-way.
#3
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,054
Multi-city search bypasses married segment inventory checks and it's giving you an incorrect fare quote. There's N bucket available on individual segments, but there is only S bucket availability on the married segments (which is what the fare quote should be based on). Both fares being quoted are single through fares (not broken fares). So it's incorrectly quoting a NVAGZNM3 fare in the multi-city search case, while the one-way search gives you the correct SUAGZNM3 fare based on married segment bucket availability.
#4
Original Poster
Join Date: Feb 2014
Location: PHL, LHR
Posts: 219
Multi-city search bypasses married segment inventory checks and it's giving you an incorrect fare quote. There's N bucket available on individual segments, but there is only S bucket availability on the married segments (which is what the fare quote should be based on). Both fares being quoted are single through fares (not broken fares). So it's incorrectly quoting a NVAGZNM3 fare in the multi-city search case, while the one-way search gives you the correct SUAGZNM3 fare based on married segment bucket availability.
#5
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,054
https://en.wikipedia.org/wiki/ITA_Software
"ITA's first product was an airfare search and pricing system called QPX. This system has been and is used by travel companies such as Bing Travel, CheapTickets, Kayak.com, and Orbitz, and by airlines such as Alitalia, American, ANA, Cape Air, Delta Air Lines, United Airlines, US Airways, and Virgin Atlantic."
Delta has dealt with the bug by disabling the ability to combine multiple segments on a single fare when performing multi-city searches on it's website when the connection is valid (less than 4 hours for domestic).
Last edited by xliioper; Dec 9, 2019 at 1:49 pm
#6
Original Poster
Join Date: Feb 2014
Location: PHL, LHR
Posts: 219
Yes it's definitely glitching out. It lets me select the flights - enter passenger info, then when I hit continue it loops me back to a "Choose a different flight or fare" error message and makes me start all over. Does this happen often?
#7
Join Date: Feb 2003
Location: Washington, DC
Programs: AA Executive Platinum/Million Miler, Marriott Titanium Elite-Lifetime, Hilton Gold
Posts: 3,210
Yes, when trying to use a multi-city search to circumvent married segment logic.
#8
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,226
Call into web support and have them issue the tickets performing an inventory override in AACoRN (the software they use as a GUI for Sabre.) They have done this for me a few times after I pointed out the website was showing a fare but I couldn't purchase it. You may have to be very persistent for hang up and call again.
#9
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,597
If booking A-C via B , the fare of A-C may be more expensive than the sum of A-B + B-c even if inventory availability is the same regardless
#10
Join Date: May 2008
Location: PHL (kinda, no airport is really close)
Programs: AA Exp, but not sure for how long. Enterprise Platinum woo-hoo!
Posts: 4,550
Would it be a violation of T&C to book the segments separately as one-way's? I realize that carries a risk of not being protected in IRROPS. But it seems fundamentally different than the hidden city trick, where you're lying about where you're actually traveling.
I had posted in another thread that I was flying PHL-LAS on Monday, but needed to be in DTW on Sunday and booked a PHL-DTW round trip, with the return arriving in PHL on Monday a couple hours before the departure to LAS. (As it happened, when I did a separate search just from curiosity, it showed that DTW-PHL-LAS with the flights I was actually on was a valid routing.) Replies to my post about that trip said that I would be protected on the PHL-LAS flight if my DTW-PHL flight was delayed. Would this routing be any different, if the OP's SAN-LAX flight was delayed? Of course it would knock him off his desired LAX-PHL hop on the 789, but at least he'd get there.
I had posted in another thread that I was flying PHL-LAS on Monday, but needed to be in DTW on Sunday and booked a PHL-DTW round trip, with the return arriving in PHL on Monday a couple hours before the departure to LAS. (As it happened, when I did a separate search just from curiosity, it showed that DTW-PHL-LAS with the flights I was actually on was a valid routing.) Replies to my post about that trip said that I would be protected on the PHL-LAS flight if my DTW-PHL flight was delayed. Would this routing be any different, if the OP's SAN-LAX flight was delayed? Of course it would knock him off his desired LAX-PHL hop on the 789, but at least he'd get there.
Last edited by redtop43; Dec 9, 2019 at 11:24 pm Reason: clarity
#11
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,597
Also, should a schedule change affect 1 sector, coul;d end up with an unusable sector and need to pay change fees / fare difference to get the other sector fixed ; also should a disruption impact flight 1 and might be able to go back based on trip in vain, this would also not apply since passenger is at destination not a transit point
As long as these considerations do not outweigh the saving in dollars, then go for it
Also, of course, if taking checked baggage, will need to collect and check in again
#12
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,226
No issues doing so - of course , should any changes be needed , there would be 2 change fees to pay
Also, should a schedule change affect 1 sector, coul;d end up with an unusable sector and need to pay change fees / fare difference to get the other sector fixed ; also should a disruption impact flight 1 and might be able to go back based on trip in vain, this would also not apply since passenger is at destination not a transit point
As long as these considerations do not outweigh the saving in dollars, then go for it
Also, of course, if taking checked baggage, will need to collect and check in again
Also, should a schedule change affect 1 sector, coul;d end up with an unusable sector and need to pay change fees / fare difference to get the other sector fixed ; also should a disruption impact flight 1 and might be able to go back based on trip in vain, this would also not apply since passenger is at destination not a transit point
As long as these considerations do not outweigh the saving in dollars, then go for it
Also, of course, if taking checked baggage, will need to collect and check in again
#13
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,597
Even if it could be put into 1 booking , the only thing that might be alleviated is the baggage check through
#14
Join Date: Feb 2009
Location: USA
Programs: Chase Sapphire Reserve, WFBF
Posts: 1,573
Would it be a violation of T&C to book the segments separately as one-way's? I realize that carries a risk of not being protected in IRROPS. But it seems fundamentally different than the hidden city trick, where you're lying about where you're actually traveling.
I had posted in another thread that I was flying A-B on Monday, but needed to be in C on Sunday and booked an A-C-A round trip, with the return arriving in A on Monday a couple hours before the departure to B. (As it happened, when I did a separate search just from curiosity, it showed that A-C-B with the flights I was actually on was a valid routing.) Replies to my post about that trip said that I would be protected on the A-B flight if my C-A flight was delayed. Would this routing be any different, if the OP's SAN-LAX flight was delayed? Of course it would knock him off his desired LAX-PHL hop on the 789, but at least he'd get there.
I had posted in another thread that I was flying A-B on Monday, but needed to be in C on Sunday and booked an A-C-A round trip, with the return arriving in A on Monday a couple hours before the departure to B. (As it happened, when I did a separate search just from curiosity, it showed that A-C-B with the flights I was actually on was a valid routing.) Replies to my post about that trip said that I would be protected on the A-B flight if my C-A flight was delayed. Would this routing be any different, if the OP's SAN-LAX flight was delayed? Of course it would knock him off his desired LAX-PHL hop on the 789, but at least he'd get there.
#15
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,597
If both tickets are AA, I don't see any reason why the traveler wouldn't be protected in IRROPS. Sure, they won't through-check bags, but if the first flight segment is delayed, causing the traveler to miss the second (separately ticketed) flight, they should rebook to the final.