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Is business class not an option for multi-city booking on website?

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Is business class not an option for multi-city booking on website?

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Old Dec 5, 2019, 6:31 pm
  #1  
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Is business class not an option for multi-city booking on website?

I am trying to book the lowest business fare DPS-BKK (stop) BKK-KIX.
When I use the multi city feature, I see no option for business class.
Is this correct? Why in the world would it want to put me in economy when I'm willing to pay business?

I have a travel agent who can do it but I sometimes find the TG website business class fare less expensive.
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Old Dec 5, 2019, 8:49 pm
  #2  
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Originally Posted by chuck1
I am trying to book the lowest business fare DPS-BKK (stop) BKK-KIX.
When I use the multi city feature, I see no option for business class.
Is this correct? Why in the world would it want to put me in economy when I'm willing to pay business?

I have a travel agent who can do it but I sometimes find the TG website business class fare less expensive.
The THAI multi-city Booking tool is not very useful, especially if wanting a specific fare class (eg J for cheap business class).

Either book through an OTA or book through Thai’s contact centre.
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Old Dec 5, 2019, 9:24 pm
  #3  
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Would the TG call center have access to fares that are lower than a traditional agency might have - such as webfares?
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Old Dec 5, 2019, 9:47 pm
  #4  
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Originally Posted by chuck1
Would the TG call center have access to fares that are lower than a traditional agency might have - such as webfares?
No, but for the same booking subclass the webfares are only slightly cheaper in my experience. Maybe 5%?

But there is no alternative if the multi-city tool won’t give you what you need....

I encounter this when I want an economy Q fare to upgrade using my Gold Upgrade, the multi-city tool will only give the lowest economy fare, which is hopeless. I always need to call the THAI office...
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Old Dec 5, 2019, 10:21 pm
  #5  
 
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Originally Posted by chuck1
I am trying to book the lowest business fare DPS-BKK (stop) BKK-KIX.
When I use the multi city feature, I see no option for business class.
Is this correct? Why in the world would it want to put me in economy when I'm willing to pay business?

I have a travel agent who can do it but I sometimes find the TG website business class fare less expensive.
As you get to the last leg, you look at the bottom left of the page and you'll normally see an option to toggle the class type. This normally only works if all flights have availability in the class that you want - you can check this as you're building your itinerary as it displays the available fare codes for each leg.
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Old Dec 5, 2019, 10:35 pm
  #6  
 
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I'm not sure TG is unique in this. A multi-leg booking on SQ will often not allow a passenger to choose between the various classes (Y,B,N,Q for example of what I mean) within Economy if a more expensive class is chosen for one leg
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Old Dec 10, 2019, 6:44 am
  #7  
 
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I am doing this for an itinerary that I am currently looking at, and YES, there is a way:

After selecting flight options that have BOTH Economy and Business options (they'll even display the fare class), and AFTER you select you final leg: scroll down to the bottom of the web-page and when you see 'Pricing Options', choose First / Business / Economy per your requirement - here's a small screenshot:

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Old Dec 10, 2019, 4:14 pm
  #8  
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Originally Posted by AvidFlyer1990
I am doing this for an itinerary that I am currently looking at, and YES, there is a way:

After selecting flight options that have BOTH Economy and Business options (they'll even display the fare class), and AFTER you select you final leg: scroll down to the bottom of the web-page and when you see 'Pricing Options', choose First / Business / Economy per your requirement - here's a small screenshot:

Just note that this will only give the cheapest fare available - so you cannot specify a fare sub-class
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Old Dec 10, 2019, 9:53 pm
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Originally Posted by Thai-Kiwi
Just note that this will only give the cheapest fare available - so you cannot specify a fare sub-class
That is correct, but I thought that was what OP wanted in his / her first post?
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Old Dec 10, 2019, 10:08 pm
  #10  
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Originally Posted by AvidFlyer1990
That is correct, but I thought that was what OP wanted in his / her first post?
My point was intended for wider readership who may not know that this Economy/Business selection at the end of the multicity booking process has vey limited functionality if one is seeking to book a specific fare class.
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