Class shown on check in screen different than reservation?
Sep 23, 2019, 5:41 am
#1
Original Poster
Join Date: May 2004
Location: Raleigh-Durham
Programs: HH Diamond; Marriott Gold; AA Platinum
Posts: 758
Class shown on check in screen different than reservation?
Ok this is weird!!!
i leave tomorrow and just got the link to check in. My reservations are J through all the way to CCU. Crazy itinerary but is it RDU- EWR-HKG in UA metal, then Ethiopian from HKG to BKK and then AI to CCU. Check in screen is showing economy on the last two segments.
Thinking of not checking in but waiting to do it until I get to the airport tomorrow. - but still wanted to check here to see if this the norm or should I be concerned.
Even though ET and AI has me traveling by business when I called them to confirm a couple of weeks ago, I don’t want to have issues getting into lounges at both airports especially since I get in pretty late at night in HKG and around 2am in BKK.
i leave tomorrow and just got the link to check in. My reservations are J through all the way to CCU. Crazy itinerary but is it RDU- EWR-HKG in UA metal, then Ethiopian from HKG to BKK and then AI to CCU. Check in screen is showing economy on the last two segments.
Thinking of not checking in but waiting to do it until I get to the airport tomorrow. - but still wanted to check here to see if this the norm or should I be concerned.
Even though ET and AI has me traveling by business when I called them to confirm a couple of weeks ago, I don’t want to have issues getting into lounges at both airports especially since I get in pretty late at night in HKG and around 2am in BKK.
Sep 23, 2019, 6:01 am
#2
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Do not wait.
Call UA, ET, and AI and get this straightened out immediately. There are any number of reasons for this, some benign and some not. It is unlikely that UA at RDU will be able to deal with this and either you go 3-4 hours early in the hopes that it is fixable or are simply told to deal with it elsewhere.
Call UA, ET, and AI and get this straightened out immediately. There are any number of reasons for this, some benign and some not. It is unlikely that UA at RDU will be able to deal with this and either you go 3-4 hours early in the hopes that it is fixable or are simply told to deal with it elsewhere.
Sep 23, 2019, 6:51 am
#3
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,017
Probably nothing wrong here, just UA misreading ET and AI booking classes. On my Air Canada ticket for x-mas I have a Swiss segment shown as Economy (P) ... clearly this is business and Swiss shows it as business. These display issues are very common. As long as your ticket shows the correct booking class and both ET and AI show you in business ... I don't think you should worry at all.
Sep 23, 2019, 6:55 am
#4
Join Date: Jun 2014
Programs: UA MM
Posts: 4,118
Probably nothing wrong here, just UA misreading ET and AI booking classes. On my Air Canada ticket for x-mas I have a Swiss segment shown as Economy (P) ... clearly this is business and Swiss shows it as business. These display issues are very common. As long as your ticket shows the correct booking class and both ET and AI show you in business ... I don't think you should worry at all.
Sep 23, 2019, 7:36 am
#5
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,405
Probably nothing wrong here, just UA misreading ET and AI booking classes. On my Air Canada ticket for x-mas I have a Swiss segment shown as Economy (P) ... clearly this is business and Swiss shows it as business. These display issues are very common. As long as your ticket shows the correct booking class and both ET and AI show you in business ... I don't think you should worry at all.
Sep 23, 2019, 9:31 am
#6
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
Sep 23, 2019, 9:58 am
#7
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,405
Sep 23, 2019, 11:37 am
#8
Join Date: Feb 2017
Location: Houston
Programs: UA 1K and Million Miler, *A Gold, Marriott Bonvoy Lifetime Titanium, Hertz Five Star,
Posts: 1,301
Ok this is weird!!!
i leave tomorrow and just got the link to check in. My reservations are J through all the way to CCU. Crazy itinerary but is it RDU- EWR-HKG in UA metal, then Ethiopian from HKG to BKK and then AI to CCU. Check in screen is showing economy on the last two segments.
Thinking of not checking in but waiting to do it until I get to the airport tomorrow. - but still wanted to check here to see if this the norm or should I be concerned.
Even though ET and AI has me traveling by business when I called them to confirm a couple of weeks ago, I don’t want to have issues getting into lounges at both airports especially since I get in pretty late at night in HKG and around 2am in BKK.
i leave tomorrow and just got the link to check in. My reservations are J through all the way to CCU. Crazy itinerary but is it RDU- EWR-HKG in UA metal, then Ethiopian from HKG to BKK and then AI to CCU. Check in screen is showing economy on the last two segments.
Thinking of not checking in but waiting to do it until I get to the airport tomorrow. - but still wanted to check here to see if this the norm or should I be concerned.
Even though ET and AI has me traveling by business when I called them to confirm a couple of weeks ago, I don’t want to have issues getting into lounges at both airports especially since I get in pretty late at night in HKG and around 2am in BKK.