No booking emails from AA?
May 24, 2019, 11:50 pm
#1
Original Poster
Join Date: Jan 2008
Location: EAU
Programs: UA 1K, CO Plat, NW Plat, Marriott Premiere Plat, SPG Plat, Priority Gold, Hilton Gold
Posts: 4,712
No booking emails from AA?
When I book tickets on virtually any other airline, I receive am email confirming the booking within about a minute. Except AA. Sometimes its several minutes, sometimes hours, which has always been annoying, In the past two days, I've booked one ticket 36 hours ago and 12 hours ago, and no emails at all. (Yes, I checked spam folder etc.)
Is this common or am I special? Anything I could be doing wrong?
Is this common or am I special? Anything I could be doing wrong?
May 25, 2019, 6:36 am
#4
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
May 25, 2019, 9:26 am
#6
Join Date: Jan 2018
Location: BGI | MIA
Programs: AA Platinum Pro | Hyatt Globalist | HH Diamond | SPG Gold
Posts: 316
Never had an issue receiving the booking email. Make sure you haven’t transposed a letter/number.
You get the booking email almost instantly and then anywhere between 20 min - 6 hours I receive the eticket email.
You get the booking email almost instantly and then anywhere between 20 min - 6 hours I receive the eticket email.
May 25, 2019, 10:50 am
#8
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,226
I had a ticket that needed to be constructed using Phase IV and never received the receipt via email though I can see that it was ticketed online.
May 25, 2019, 2:30 pm
#9
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,247
AA batch processes their tickets, so it can take several hours to get the confirmation. In the last 6 months, it has improved significantly to where it shows up within 30 mins (as opposed to hours before)