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Alternative to RJ.com for bassinet seat selection?

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Alternative to RJ.com for bassinet seat selection?

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Old Apr 24, 2019, 3:29 am
  #1  
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Join Date: Aug 2015
Posts: 447
Alternative to RJ.com for bassinet seat selection?

I just tried, as always, to claim the bassinet seats for a BA WT+ booking at T-72 (i.e. from when they show as "available" in BA's MMB) using RJ.com.

Somehow the "Services" section in RJ's MMB doesn't allow me access to the seats anymore - the link just seems to have disappeared.

Is this a recent change, or just something wrong? Is there an alternative?

Thank you!
just_starting is offline  
Old Apr 24, 2019, 4:08 am
  #2  
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
 
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,803
The alternative is to call up, sometimes at T-48 is better. You are not guaranteed to get the seats, but even when RJ is behaving I would always advise ringing up.

When do Bassinets open?
corporate-wage-slave is online now  
Old Apr 24, 2019, 5:48 am
  #3  
Moderator: British Airways Executive Club
 
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
Originally Posted by just_starting
Somehow the "Services" section in RJ's MMB doesn't allow me access to the seats anymore - the link just seems to have disappeared.

Is this a recent change, or just something wrong? Is there an alternative?
I noticed the same thing last week and was unable to use the facility on the RJ site. Instead, I called BA who did it for me as suggested above by my esteemed and learned friend. That was around 46 hours prior to the flight.
golfmad is offline  
Old Apr 24, 2019, 6:25 am
  #4  
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Join Date: Aug 2015
Posts: 447
Just called and they were more than happy to assign the seat for me at T-70. Thanks very much!

(I swear I tried calling about this before and there was absolutely nothing they could do...)
just_starting is offline  


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