Upgrade confirmed on existing business class ticket ?
Mar 24, 2019, 7:30 am
#1
Original Poster
Join Date: Jan 2018
Location: BGI | MIA
Programs: AA Platinum Pro | Hyatt Globalist | HH Diamond | SPG Gold
Posts: 316
Upgrade confirmed on existing business class ticket ?
Irrops exchanged ticket due to 7M8 grounding.
Original ticket was business (I) class on both segments.
Exchanged ticket the day of 7M8 grounding so a week ago.
New ticket fare classes (D) business in both segments.
This morning i get an email that I was automatically upgraded to business and my upgrade was now confirmed. It’s less then 500 miles so no 500 mile stickers needed. The thing is I already had a business class ticket.
I called up AA and they assured me everything is fine but said it was a system glitch because of the fare codes ? Im
not understanding that as I was rebooked into D fare class.
should I call back or just leave it as is ?
Will this affect my Elite qualification amounts ?
Original ticket was business (I) class on both segments.
Exchanged ticket the day of 7M8 grounding so a week ago.
New ticket fare classes (D) business in both segments.
This morning i get an email that I was automatically upgraded to business and my upgrade was now confirmed. It’s less then 500 miles so no 500 mile stickers needed. The thing is I already had a business class ticket.
I called up AA and they assured me everything is fine but said it was a system glitch because of the fare codes ? Im
not understanding that as I was rebooked into D fare class.
should I call back or just leave it as is ?
Will this affect my Elite qualification amounts ?
Mar 24, 2019, 9:01 am
#3
Join Date: Jul 2003
Location: Gatwick, UK
Programs: UA *G, BA Silver
Posts: 1,673
Irrops exchanged ticket due to 7M8 grounding.
Original ticket was business (I) class on both segments.
Exchanged ticket the day of 7M8 grounding so a week ago.
New ticket fare classes (D) business in both segments.
This morning i get an email that I was automatically upgraded to business and my upgrade was now confirmed. It’s less then 500 miles so no 500 mile stickers needed. The thing is I already had a business class ticket.
I called up AA and they assured me everything is fine but said it was a system glitch because of the fare codes ? Im
not understanding that as I was rebooked into D fare class.
should I call back or just leave it as is ?
Will this affect my Elite qualification amounts ?
Original ticket was business (I) class on both segments.
Exchanged ticket the day of 7M8 grounding so a week ago.
New ticket fare classes (D) business in both segments.
This morning i get an email that I was automatically upgraded to business and my upgrade was now confirmed. It’s less then 500 miles so no 500 mile stickers needed. The thing is I already had a business class ticket.
I called up AA and they assured me everything is fine but said it was a system glitch because of the fare codes ? Im
not understanding that as I was rebooked into D fare class.
should I call back or just leave it as is ?
Will this affect my Elite qualification amounts ?
Mar 24, 2019, 10:54 am
#4
Original Poster
Join Date: Jan 2018
Location: BGI | MIA
Programs: AA Platinum Pro | Hyatt Globalist | HH Diamond | SPG Gold
Posts: 316
Check your seat assignments – when this happened to me (I was already ticketed in J after a SWU upgrade and a 500-mile upgrade came through on top), I ended up with a different seat after the 500-mile upgrade and couldn't get my original seat back. As it turned out I couldn't get it back because it was still assigned to me. Needless to say it took a phone call to sort it all out.
thank you.
thanks for the advice