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Redeem AAdvantage Awards Using China Southern Airlines / CZ

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Old Mar 20, 2019, 5:44 pm
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Last edit by: Prospero
Redeeming AAdvantage MileSAAver Awards on China Southern Airlines

See the details on this page on aa.com.

AAdvantage miles awards on China Southern do not show on aa.com. Awards must be secured by calling American. No telephone charges are made for awards that can not be secured online.

Member stephem has shared CZ award fare buckets include: F First; O Busines, S Premium Economy (for when AA makes PE available on other than AA) and X Economy. These can be searched for using ExpertFlyer.

See the aa.com award chart here. (Awards redeemed for CZ must be MileSAAver awards.)
See details of MileSAAver awards here: HELP DESK: MileSAAver / SAAver award questions, assistance
See detailed rules for airline partner awards here: AA oneworld & Other Airline Partner Award information, rules (master thd)
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Redeem AAdvantage Awards Using China Southern Airlines / CZ

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Old Mar 20, 2019, 5:42 pm
  #1  
Moderator: American AAdvantage
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Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Redeem AAdvantage Awards Using China Southern Airlines / CZ

As of 20 March 2019, AAdvantage members may use AAdvantage miles to secure MileSAAver awards on non-oneworld airline partner China Southern Airlines.
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Old Mar 20, 2019, 6:39 pm
  #2  
 
Join Date: Jan 2011
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Very nice. Too bad first class award is not available now.
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Old Mar 20, 2019, 8:18 pm
  #3  
 
Join Date: Sep 2005
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Just got off the phone with an agent and they didn't even know about it Not a lot of dates available, according to them.
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Old Mar 20, 2019, 8:32 pm
  #4  
Moderator: American AAdvantage
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Originally Posted by gosha83
Just got off the phone with an agent and they didn't even know about it Not a lot of dates available, according to them.
What we have to learn (and add to the Wiki) is what the award fare classes are and where we can find the award seat availability reported. CZ awards can be seen on ExpertFlyer, but as with all awards we will get the information. Kind of like for Etihad calling Fiji, etc.

And with this rolling out today, I expect some AAgents may not be aware, not know how to search, or even to care and just feed us stuff like “you can’t, they’re not part of oneworld” and the like.
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Last edited by JDiver; Mar 20, 2019 at 11:16 pm Reason: Update
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Old Mar 20, 2019, 11:03 pm
  #5  
 
Join Date: Nov 2004
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It looks like CZ uses the following buckets for awards X- eco, O-biz and F-first.
When I collected DL miles a while back I had some good luck finding multiple (sometimes as many as 5) biz seats on the A380 LAX-CAN flight. But I did some quick searches now and dont see that to be the case any longer.
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Old Mar 20, 2019, 11:17 pm
  #6  
 
Join Date: Aug 2013
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It is Business Class awards not available for the rest of the year from the USA?
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Old Mar 21, 2019, 6:14 am
  #7  
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Originally Posted by JDiver
As of 20 March 2019, AAdvantage members may use AAdvantage miles to secure MileSAAver awards on non-oneworld airline partner China Southern Airlines.
And, irony of ironies, CZ awards are still available with Delta miles. LAX-CAN in coach comes with a $104 carried-imposed surcharge with DL miles at the moment.

If you're thinking of trying to use delta.com to find awards that may be available with AA miles... just poke a stick in your eye. It will be more satisfying. (Just kidding.)
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Old Mar 21, 2019, 9:53 am
  #8  
 
Join Date: Oct 2002
Location: SFO
Programs: AY Plat, LH FTL
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Originally Posted by stephem
It looks like CZ uses the following buckets for awards X- eco, O-biz and F-first.
When I collected DL miles a while back I had some good luck finding multiple (sometimes as many as 5) biz seats on the A380 LAX-CAN flight. But I did some quick searches now and dont see that to be the case any longer.
My random check of J award availability from SFO, LAX and JFK also returned a bunch of donuts.
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Old Mar 21, 2019, 11:14 am
  #9  
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I don't know if AAdvantage will implement CZ blackout dates the same way Delta has but one might consider it when checking for award availability.

Delta's CZ blackout chart:


https://www.delta.com/content/www/en...rules.html/#um
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Old Apr 13, 2019, 10:39 pm
  #10  
 
Join Date: Apr 2019
Location: LAX/ONT
Programs: AS 100K, Hilton Diamond, IHG Plat, Marriott G, Hertz PC, Avis PC
Posts: 518
No business available

Try to book lax-can-syx in September in business.
searched using CZ sky pearl program, wide open availability every day.
searched using delta, wide open pretty much everyday with multiple flights available each day
called AA, talked with a few agents, no seats available at all each day in September even for the lax-can segment. The agent did find one coach seat available on one day though, and she seems need to request CZ to release that seat to her, which takes only a few minutes.
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Old May 4, 2019, 12:44 pm
  #11  
 
Join Date: Jul 2015
Posts: 18
Just booked an award ticket (X economy) from LAX-CKG on CZ for 10/2019. I checked KLM and Expert Flyer for award space and both were showing it. Called AA in the US a few times and they weren't able to see any space, then called AA Australia and they booked it no problem.
JDiver and allset2travel like this.

Last edited by JDiver; Jun 9, 2019 at 8:32 am Reason: Add bold for emphasis
adioman6000 is offline  
Old May 15, 2019, 12:12 am
  #12  
 
Join Date: May 2011
Posts: 889
F available after Jun 1

For what it's worth, I've failed to book F using Aadvantage in the USA (will be available after Jun 1, agents can see it now but not 'grab' it, this was confirmed to be in the notes by more than one agent) and one agent found X for economy, got ready to pull the trigger, agent hung (accidentally) up on me, and then the next agent couldn't find it (also not using direct method). I don't know where it went wrong. Calling AUS they failed to find availability in X but saw F, however also couldn't ticket it. Agent found X availability on the other daily LAX - CAN flight, but agent couldn't complete the booking or hold it because it won't price. Agent tried manually pricing it, still no go.

So CZ is a huge cluster right now. I seriously doubt things will majically get better Jun 1.

Last edited by wyogold; May 15, 2019 at 1:01 am
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Old May 21, 2019, 8:43 pm
  #13  
 
Join Date: May 2002
Location: SNA
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Delta shows CAN-LAX available but AA doesn't show it (I've tried 5 calls). Not sure if its an agent issue (lack of training) or AA genuinely doesn't see the space. Called Australia and the agent was adamant that CZ is not a partner, so had to hang up.
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Old May 22, 2019, 12:37 pm
  #14  
 
Join Date: May 2002
Location: SNA
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Posts: 2,612
Originally Posted by zakami
Delta shows CAN-LAX available but AA doesn't show it (I've tried 5 calls). Not sure if its an agent issue (lack of training) or AA genuinely doesn't see the space. Called Australia and the agent was adamant that CZ is not a partner, so had to hang up.
6 more call today and no luck. The space on DL/AF does not match up to what AA sees.
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Old Jun 8, 2019, 11:52 am
  #15  
 
Join Date: Mar 2019
Programs: American Airlines
Posts: 100
Just searched random 7 day periods on Expert Flyer every month between now and EOS (LAX-CAN route) and couldn't find any CZ business (O) award space. Seems to be plenty of X and some F, but not a single J to be found.

I don't understand why, though that doesn't mean there isn't a reason.
Ivan Denisovich is offline  


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