Combining Marriott Rewards and SPG Accounts
Aug 18, 2018, 9:59 pm
#1
Original Poster
Join Date: Mar 2005
Location: St. Petersburg, FL
Programs: Bonvoy Lifetime Titanium Elite
Posts: 453
Combining Marriott Rewards and SPG Accounts
Just found the link is active to merge accounts (though it is failing). https://www.marriott.com/loyalty/merge-my-accounts.mi
It will allow you to combine from SPG to Marriott OR Marriott to SPG. Seems easy and well explained. Thought it was all going to be SPG to Marriott, so that was a surprise.
It will allow you to combine from SPG to Marriott OR Marriott to SPG. Seems easy and well explained. Thought it was all going to be SPG to Marriott, so that was a surprise.
Aug 18, 2018, 10:18 pm
#2
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
I got "merge failed."
I'm moderately paranoid that they haven't yet updated my status to Platinum Premier.
I'm moderately paranoid that they haven't yet updated my status to Platinum Premier.
Aug 18, 2018, 10:19 pm
#3
Join Date: Apr 2005
Programs: Starwood:Lifetime Platinum, Air Canada:Basic, Asiana:Lifetime Diamond Plus, ANA: Basic
Posts: 980
Any SPG members get to keep their original number? It seems my SPG number got assigned a "new" 9 digit number whereas my original SPG number is 11 digits
Aug 18, 2018, 10:22 pm
#4
Join Date: Dec 2004
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Titanium
Posts: 4,432
Aug 18, 2018, 10:34 pm
#5
Join Date: Dec 2012
Location: DFW
Programs: DL PM, UA Silver, AA Gold, Marriott PP
Posts: 97
I got the same "merge failed" message after trying to merge. However, I also noticed that on each page I now get a message congratulating me on combined my accounts - so it may have "worked" even though I got a failed message. It says that my night and points are combined, however, they are noticeably not - it's still just showing my pre-merger Marriott totals - I'm hoping it sorts itself out with time. On the activity page, there is a note that says "You recently combined accounts and we are transferring all activity - this may take up to 48 hours"
Aug 18, 2018, 10:43 pm
#6
Join Date: Sep 2008
Location: Long Island, NY
Programs: Marriott Titanium Elite/Lifetime Titanium, Delta Platinum Medallion, Hertz #1 Gold
Posts: 722
I got the same "merge failed" message after trying to merge. However, I also noticed that on each page I now get a message congratulating me on combined my accounts - so it may have "worked" even though I got a failed message. It says that my night and points are combined, however, they are noticeably not - it's still just showing my pre-merger Marriott totals - I'm hoping it sorts itself out with time. On the activity page, there is a note that says "You recently combined accounts and we are transferring all activity - this may take up to 48 hours"
my new(and I assume temp) 9 digit spg account number. The spg account shows my spg activity correctly.
Aug 18, 2018, 10:57 pm
#7
Join Date: May 2014
Location: LA CA
Programs: DL PM, Marriott GE
Posts: 58
Merge Accounts website now shows "Coming soon" Let the fun begin.
Aug 19, 2018, 11:46 am
#9
Join Date: Oct 2010
Location: YVR - Vancouver, with most winter weekends in Whistler.
Programs: Aeroplan 35K, Alaska MVP, Marriott Titanium / Lifetime Platinum, Hertz President's Circle
Posts: 4,609
I am hesitant to do this. I am trying to earn platinum under the old method and don't want to make things less clear than they already are
Aug 19, 2018, 11:54 am
#10
Join Date: Feb 2009
Location: HPN
Programs: Marriott Lifetime Titanium, United Silver, Hertz Presidents
Posts: 124
Still see the grayed out "Coming Soon".....
Aug 19, 2018, 12:02 pm
#11
Join Date: Apr 2015
Posts: 83
Just found the link is active to merge accounts (though it is failing). https://www.marriott.com/loyalty/merge-my-accounts.mi
It will allow you to combine from SPG to Marriott OR Marriott to SPG. Seems easy and well explained. Thought it was all going to be SPG to Marriott, so that was a surprise.
It will allow you to combine from SPG to Marriott OR Marriott to SPG. Seems easy and well explained. Thought it was all going to be SPG to Marriott, so that was a surprise.
I also thought it will just be SPG to Marriott and I also thought it will be automatic. But now we have to do the combining of points ourselves?
Aug 19, 2018, 12:23 pm
#12
Original Poster
Join Date: Mar 2005
Location: St. Petersburg, FL
Programs: Bonvoy Lifetime Titanium Elite
Posts: 453
I believe what really is happening here is that you actually have 2 marriott accounts now (SPG converted to a NEW Marriott). Since they are both "Marriott" you can go either way. We'll know more soon!
Aug 19, 2018, 12:31 pm
#13
Join Date: Dec 2001
Location: CT, USA
Programs: Marriott/SPG Plat (won't last), Hilton Gold
Posts: 454
I'll be watching this spot to help me figure out what I'm supposed to do here - since I still have two accounts with two different amounts of points. I thought this was all going to be combined automatically, so it's quite confusing. I'm currently platinum elite, but it's through Marriott originally - don't want to disrupt that....
Aug 19, 2018, 12:31 pm
#14
Join Date: Jan 2004
Location: ORD LAS HKG
Programs: Bonvoy LTT; IHG DiamondAmb; WoH Globalist; UA1K2MM; NationalEE; AvisPC; HertzPC
Posts: 703
I think that's exactly what happened to me. I have one SPG and one Marriott account, both lifetime platinum before Aug 18. Now I got a new Marriott account for my old SPG account and I'm no longer a lifetime platinum on that account (not even a lifetime silver) even I have 540 nights and 11 yrs as SPG platinum (above the old 500 nights SPG platinum level threshold). It all messes up on my SPG side and I can't get those two accounts to merge (I'm a lifetime PP on my Marriott account). And the call waiting time is ridiculously high as expected (I have been on the SPG platinum line for 27 min now and still waiting...)
Aug 19, 2018, 12:34 pm
#15
FlyerTalk Evangelist
Join Date: May 2001
Posts: 10,965
To me, the biggest confusion is the merging part. It seems people are reporting:
- Not merged - and that is the plan for this weekend
- Merged somewhat
I was under the impression that merge would happen this weekend. I never linked my accounts but did do the step to merge them, at least I thought.
I read somewhere just now (I think one of the threads in the SPG Sub-Forum) that they will roll out merge to members gradually the next few days.
The SPG Forum continues to have SPG Lurker support ^
- Not merged - and that is the plan for this weekend
- Merged somewhat
I was under the impression that merge would happen this weekend. I never linked my accounts but did do the step to merge them, at least I thought.
I read somewhere just now (I think one of the threads in the SPG Sub-Forum) that they will roll out merge to members gradually the next few days.
The SPG Forum continues to have SPG Lurker support ^