Bliss Spa Closing (Confirmed) Bliss Amenities Gone from W (unconfirmed)
Aug 18, 2018, 12:37 am
#1
Original Poster
Join Date: Jan 2006
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Bliss Spa Closing (Confirmed) Bliss Amenities Gone from W (unconfirmed)
My wife and I are long time Bliss Spa visitors, and are regulars at Bliss Scottsdale. The management team who we have come to know shared with us a little over a week ago that all Bliss locations will be closing within the next couple months with Bliss Scottsdale closing on August 31st. The W is taking over the space and converting it to an Away Spa. They finally sent all customers a mass email so I felt I could now post about this. It was made clear that Bliss as a brand isn't going away but they are exiting the retail spa business. I was also told that part of the reason for the closure was that W Hotels have opted to not renew their contract with Bliss as the provider of toiletries in W Hotels. I'm hopeful one of the lurkers can confirm when Bliss amenities will be removed from W Hotels as I'm sure many people like me enjoy the products.
Aug 18, 2018, 2:34 am
#2
Join Date: Feb 2008
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The Bliss toiletries and their distinctive smell were a cornerstone of the W brand. I think it’s super important that the replacement is a good one: learning from Le Meridien rather than Marriott Courtyard please.
Aug 18, 2018, 3:20 am
#3
Join Date: Feb 2018
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Stayed at W Sentosa earlier this year, I believe their in house spa already called AWAY spa at that time.
And about Bliss toiletries, agreed!! They have distinct but pleasant smell. Better than Remede branded one that apparently most StR and LuxCol used (The Athenee Bangkok use Thann branded one)
And about Bliss toiletries, agreed!! They have distinct but pleasant smell. Better than Remede branded one that apparently most StR and LuxCol used (The Athenee Bangkok use Thann branded one)
Aug 18, 2018, 4:03 am
#4
Join Date: Nov 2008
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W has been moving away from the Bliss spa for quite some time now to the Away Spa concept, I am pretty sure Starwood sold the 'Bliss' company years ago! It will be a shame to see the W move away from their products as generally they are something very much linked to W Hotels and I do worry it will be a cheap tie up rather than something up market which I feel would be a huge mistake so I am keeping my fingers croess the people in charge of W get the concept still!
Aug 18, 2018, 5:07 am
#5
Join Date: Dec 2012
Posts: 468
Interesting that Bliss just started selling at Target a couple of months ago.
Albeit small, they really have been such a iconic part of the W and aloft brands. I always associated the two, similar to DoubleTree and their cookies.
Albeit small, they really have been such a iconic part of the W and aloft brands. I always associated the two, similar to DoubleTree and their cookies.
Aug 18, 2018, 8:47 am
#6
Join Date: Feb 2016
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Posts: 2,988
Theyou better have a good replacement for the fabulous foaming face wash. Literally no other chain I know of leaves face wash - let alone a nice brand
Given Marriott is pushing W and thinks it can command even higher rates, the replacement better be impressive. Totally agree that LeMeridien's change was a positive step; W's should be even better than that
Given Marriott is pushing W and thinks it can command even higher rates, the replacement better be impressive. Totally agree that LeMeridien's change was a positive step; W's should be even better than that
Aug 18, 2018, 11:34 am
#7
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Aug 18, 2018, 1:52 pm
#8
Join Date: Aug 2008
Location: San Francisco
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Although I'm a big W fan, especially W HKG, I always cringed when I used that Lemon Sage body wash and Shampoo. I guess I just am not a sage scent kinda guy! Will indeed be very interesting to see if Away is in place at the end of the month in HKG.
Aug 18, 2018, 5:08 pm
#9
Join Date: Jan 2012
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Looks like I'll be shopping at Target. My gf loves the W products (I like them but don't love them), so whenever I stay at a W I stock up and use up my Malin+Goetz.
I wish there were a way to get my room customized to my liking, rather than housekeeping being identical throughout the hotel. As a P100+ I'd love to have M+G, some form of sparkling water, and no sugary/carby food in the room on arrival, independent of whether I'm staying at a Westin, Le Meridien, W, or StR. Then I could pick hotels based on location/other features, without really caring as much about the $10/room/day in consumables they provide.
I wish there were a way to get my room customized to my liking, rather than housekeeping being identical throughout the hotel. As a P100+ I'd love to have M+G, some form of sparkling water, and no sugary/carby food in the room on arrival, independent of whether I'm staying at a Westin, Le Meridien, W, or StR. Then I could pick hotels based on location/other features, without really caring as much about the $10/room/day in consumables they provide.