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USA personal Platinum Uber $200/year credit (2017-2019)

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Old Mar 27, 2017, 10:02 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RedSun

American Express Platinum Card® and Centurion® Card Benefit

You can receive up to $200 in Uber Cash annually by adding your Consumer Platinum Card® or Centurion® Card from American Express as a payment method on your Uber account.

The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.

To use the Amex Benefit in Uber Cash:

1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride

To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.

When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.

You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.

If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.

The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.

How to switch which Uber account gets the Amex Benefit:

1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.

*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).

Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.

If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.

For more information and to see the terms and conditions please visit uber.com/amex

Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit


Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
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USA personal Platinum Uber $200/year credit (2017-2019)

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Old Mar 27, 2017, 8:21 am
  #1  
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Join Date: Mar 2013
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USA personal Platinum Uber $200/year credit (2017-2019)

Benefits go live in a few days.

Do we only have 2 days to use our $15 uber credit? (For March)

Or does the $15 uber credit begin in April?
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Old Mar 27, 2017, 9:37 am
  #2  
 
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Originally Posted by WantsAmex
Benefits go live in a few days.

Do we only have 2 days to use our $15 uber credit? (For March)

Or does the $15 uber credit begin in April?
I assumed it begins 'March 30th' , my guess is the # of days you have to use March/April credit is dependent on your monthly billing cycle ... e.g. if your billing cycle ends April 3rd, you've got about 5 days to use Uber for $15 and see a credit -- I also assume it needs to move from pending to posted prior to your billing cycle cutoff

Last edited by 4aks; Mar 27, 2017 at 10:53 am
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Old Mar 27, 2017, 9:47 am
  #3  
abk
 
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Do you think we could have a separate thread for Uber when it goes live?
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Old Mar 27, 2017, 10:03 am
  #4  
mia
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Originally Posted by abk
Do you think we could have a separate thread for Uber
DONE
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Old Mar 27, 2017, 10:46 am
  #5  
 
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Originally Posted by mia
DONE
Nice.

Also, do we know yet how multiple plat cards for the same person will work? Multiple 15$ credits or have to be separate accounts.
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Old Mar 27, 2017, 12:13 pm
  #6  
 
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Looks like our hopes that this would work for Uber Eats have been crushed :-(
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Old Mar 27, 2017, 1:14 pm
  #7  
 
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Originally Posted by 4aks
I assumed it begins 'March 30th'
Me too, especially because I am using Uber to get to the airport that day . Fingers crossed.
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Old Mar 27, 2017, 1:18 pm
  #8  
mia
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Platinum Card Members will receive $15 in Uber credits for U.S. rides every month plus a $20 bonus in December, delivered through an exclusive Uber app experience. That’s up to $200 for Uber annually. Platinum Card Members will also become Uber VIPs, where available, without meeting minimum ride requirements and be matched with top-rated drivers, so that even a 5-minute trip can be a 5-star experience.



To receive the benefit, Platinum Card Members must add an eligible Platinum Card as a payment method on an Uber account. Starting March 30th, 2017, $15 in Uber credits will be added to that Uber account each month with a bonus $20 in Uber credits in December. Uber will apply the discount at the end of ride, and it will be reflected on ride receipt.
-- https://origin-gem.americanexpress.c...ked-questions/
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Old Mar 27, 2017, 2:19 pm
  #9  
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I think the plain language there means a $15 credit (if used) for the month of March. But I have a feeling Amex doesn't really mean that -- I suspect they intend for April to be the first month for Uber credits. We'll soon see.
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Old Mar 27, 2017, 4:07 pm
  #10  
 
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Originally Posted by donotblink
Looks like our hopes that this would work for Uber Eats have been crushed :-(
I am more bummed by this than I thought I would be. I don't ride Uber but wouldn't have minded Amex covering my delivery fee!
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Old Mar 27, 2017, 6:09 pm
  #11  
 
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A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit.
How do they detect which account is the first account that it is added to? Is it possible to switch the benefit to another account after a while?
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Old Mar 27, 2017, 7:50 pm
  #12  
 
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So in theory we will get a March credit on the 30th and have all of the 30th and the 31st to use it? Then we should get another credit on April 1st?

Previously I only had my Uber account linked to Android Pay. However, I linked my AMEX card directly now. I think I should be all set.
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Old Mar 27, 2017, 9:35 pm
  #13  
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Wishful thinking, but reading this from the FAQ page mia linked:
Starting March 30th, 2017, $15 in Uber credits will be added to that Uber account each month with a bonus $20 in Uber credits in December.
Could this potentially mean that $15 will be added on 3/30, then another $15 on 4/30, then another on 5/30...and it all aggregates into a total balance that can be used anytime after that, not a use-or-lose-each-month scenario?

That would be one way for Amex to only provide the benefit in scale to the length of time someone actually has the card and is paying the AF (yes, yes..no proration, etc.), vs. the $200 airline fee credit where people are known to redeem it all in early January and then cancel the card.

Prorated AF refunds (or lack thereof) aside, this provides incentive for someone to retain the card month-to-month if they're considering cancelling during a cycle.
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Old Mar 28, 2017, 6:50 am
  #14  
dw
 
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Originally Posted by gooselee
Could this potentially mean that $15 will be added on 3/30, then another $15 on 4/30, then another on 5/30...and it all aggregates into a total balance that can be used anytime after that, not a use-or-lose-each-month scenario?
No, the credits expire at the end of each month. Take a look at the T&Cs posted in this thread's Wiki.
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Old Mar 28, 2017, 10:41 am
  #15  
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Originally Posted by dw
No, the credits expire at the end of each month. Take a look at the T&Cs posted in this thread's Wiki.
Ahh...you're right. My earlier skim I only paid attention to the bolded parts.

Oh well.
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