BA clamping down on missed final ex-EU sector [?]
#556
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Join Date: Jan 2004
Location: UK
Posts: 11,969
The way it works in theory is that individual state law is in sync with EU law accross the EU and should be applied identically and those laws were based on UK law. That is why each state reports determinations to the EU so that they can bully states into compliance.
#557
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Join Date: Jan 2004
Location: UK
Posts: 11,969
The corporation can state what they want in their Ts and Cs but it is for the consumer to bring the case wherever he chooses and the system then to decide. When bought online then it is most likely heard in the country in which the passenger made his booking from ie normally home.
#558
Join Date: Dec 2014
Location: Southampton, UK
Programs: BAEC GFL, GGL, Hilton Diamond, EuroBonus Gold for Life, SPG Plat Elite
Posts: 217
The corporation can state what they want in their Ts and Cs but it is for the consumer to bring the case wherever he chooses and the system then to decide. When bought online then it is most likely heard in the country in which the passenger made his booking from ie normally home.
#559
Join Date: Mar 2015
Programs: BAEC Gold
Posts: 59
On jurisdiction/governing law the general position is governed by EU Regulation. A consumer dealing with an airline will be able to sue in the courts of their "home" and while the governing law can be chosen by the parties to the contract, I would expect that BA would find it convenient to select English law as the governing law of the contract. If suing (or being sued) in an English Court, proving a foreign law can be very expensive and will require expert evidence to be given as to the meaning and effect of the foreign law.
#560
Join Date: Dec 2007
Location: Harrogate
Programs: BA, KL, DL
Posts: 996
If I was skipping the final leg once or even twice a year, I honestly wouldn't be worrying right now. BA aren't going to sue you or close your account.
However, if I was skipping the final leg on a monthly basis, then I'd be more worried.
Remember the original post:
Very close to the situation = high profile abusers who have probably flown hundreds of times, skipping the final leg every time.
These are the kind of people that BA wants to clamp down on, not the casual traveller who skips a leg once a year after stopping off overnight in London, then changing their plans to fly the next day.
However, if I was skipping the final leg on a monthly basis, then I'd be more worried.
Remember the original post:
Two people, independently, told me last week that British Airways will begin to take a harder line. Both of these people are very close to the situation.
These are the kind of people that BA wants to clamp down on, not the casual traveller who skips a leg once a year after stopping off overnight in London, then changing their plans to fly the next day.
#561
#562
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Join Date: Jan 2004
Location: UK
Posts: 11,969
On jurisdiction/governing law the general position is governed by EU Regulation. A consumer dealing with an airline will be able to sue in the courts of their "home" and while the governing law can be chosen by the parties to the contract, I would expect that BA would find it convenient to select English law as the governing law of the contract. If suing (or being sued) in an English Court, proving a foreign law can be very expensive and will require expert evidence to be given as to the meaning and effect of the foreign law.
Last edited by uk1; Jul 24, 2015 at 10:49 am
#563
Join Date: Mar 2015
Programs: BAEC Gold
Posts: 59
I agree there is no wriggle room as regards the venue for any litigation that might arise, but I do think that in terms of the governing law (a different issue to the location of the Court proceedings) a more complex legal regime operates - but in practice I suspect that BA would not even attempt to impose anything other than an English law contract on a customer based in England. If it were to seek to impose some other legal system this might well prove to be ineffective, but in terms of choice of governing law the Regulation does permit and support the choice of the contracting parties.
In practice people based in England should expect (should it come to it) to sue or be sued in an English Court under English Law. I am not suggesting that any other outcome is even close to likely.
In practice people based in England should expect (should it come to it) to sue or be sued in an English Court under English Law. I am not suggesting that any other outcome is even close to likely.
#564
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Join Date: Jan 2004
Location: UK
Posts: 11,969
I made npower traipse down to Basingstoke for a nice day a couple of months back in the rain for the day, and they sent their barrister all the way up from Sussex for the day with her pull along case. She wafted in all toffee nosed like and asked the court people where the robing room was. Their face was a picture. And it cost them an arm and a leg. Happy days.
I wish BA would take someone to court so we can put all this behind us!
I wish BA would take someone to court so we can put all this behind us!
#565
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
I realise that I must have ruffled feathers as a new poster here with little relative knowledge of the airline industry in directly challenging far more experienced "experts" and I would not do so on industry practice or what to do if this or that. But, I do know the law, that is my daily bread so I feel entitled to ask those who disagree with me why it is that they do so.
#566
Join Date: May 2010
Location: UK
Posts: 5,380
I made npower traipse down to Basingstoke for a nice day a couple of months back in the rain for the day, and they sent their barrister all the way up from Sussex for the day with her pull along case. She wafted in all toffee nosed like and asked the court people where the robing room was. Their face was a picture. And it cost them an arm and a leg. Happy days.
#567
Join Date: May 2010
Location: UK
Posts: 5,380
Stick around. You also have much to learn about posters here, many of whom will deliberately not say much about what they do in real life, or from which that can be inferred. Repeatedly saying "I'm an experienced lawyer" doesn't impress very much; there are very many of them here.
Anyway as a relatively new member shouldn't we be welcoming him and making him feel comfortable? Oh wait, isn't that the role of Ambassadors?
#568
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Whilst I applaud your attempt at clarity, would this really reflect the position an airline would want to be in?
Your last paragraph implies that failure to fly A-B will only result in a reprice, whereas in reality under many airlines' current T&Cs it would result in cancellation of the whole ticket.
I thought the LH response to one of the German cases was to offer a fare where the sectors could be flown out of order or not flown at all. Such a fare was priced higher than standard fares to reflect the added flexibility.
Obviously BA could do the same, but that introduces added complexity by creating another fare class, which does little to make the purchasing process clearer for the customer. On the other hand, I doubt many airlines would wish adopt as a standard term the ability to drop sectors and reorder coupons.
If you introduce "cancel or reprice" the ticket, it then becomes unclear who determines which, robbing it of clarity.
In many ways clarity is in the eye of the beholder. Something may be clear because it is very simple, you view through the prism of your expert knowledge or you fail to see the complications and pitfalls.
Don't get me wrong - the quest for clarity is commendable, but not necessary easy to achieve.
Your last paragraph implies that failure to fly A-B will only result in a reprice, whereas in reality under many airlines' current T&Cs it would result in cancellation of the whole ticket.
I thought the LH response to one of the German cases was to offer a fare where the sectors could be flown out of order or not flown at all. Such a fare was priced higher than standard fares to reflect the added flexibility.
Obviously BA could do the same, but that introduces added complexity by creating another fare class, which does little to make the purchasing process clearer for the customer. On the other hand, I doubt many airlines would wish adopt as a standard term the ability to drop sectors and reorder coupons.
If you introduce "cancel or reprice" the ticket, it then becomes unclear who determines which, robbing it of clarity.
In many ways clarity is in the eye of the beholder. Something may be clear because it is very simple, you view through the prism of your expert knowledge or you fail to see the complications and pitfalls.
Don't get me wrong - the quest for clarity is commendable, but not necessary easy to achieve.
Many of the undertakings made in the name of pro-consumerism, are far from that.
#569
Join Date: Mar 2015
Programs: BAEC Gold
Posts: 59
Well, it is frustrating and rather disappointing that the other lawyers seem to hold back from a clear, open and transparent discussion of what is wrong with what I say (as opposed to saying B is the case, not A). It is up to people to say as much or as little as they want, but while some might find being cryptic impressive, I don't. Clearly I can infer that the poster who says it is all complicated (and who advises airlines) is a barrister (as a solicitor would not refer to taking a brief, that is what barristers do). It has also become apparent that some posters may have a highly relevant but undeclared role which might explain why they are pushing a particular line in discussion. I am not expecting a formal declaration of interests as it is easy enough to see how some participants could have ulterior motives for their comments. They, in particular I am sure, have the strongest reasons for keeping quiet about who they are in "real life" - and I can see why that anonymity should be respected in return for their participation. It is all a very delicate balance. The forum is, I assume, also routinely monitored by BA (I know they have re-established someone to act as an official link to the forum).
I would hate to think that "confessing" to a professional qualification directly relevant to the subject under discussion is a taboo thing to do - repeating it ad nauseam would of course be tedious (and, one would think, should be unnecessary).
Globaliser - I do appreciate your comment which to me has a hint of a conciliatory note. I am used to rigorous debate and have been trained to have the greatest respect for views which are presented with justification (on a serious topic). There is time for fun too and I do like the sense of fun here.
So, I shall try not to needlessly tread on toes or provoke. I much prefer light to heat but can understand how fog is often the end result.
I would hate to think that "confessing" to a professional qualification directly relevant to the subject under discussion is a taboo thing to do - repeating it ad nauseam would of course be tedious (and, one would think, should be unnecessary).
Globaliser - I do appreciate your comment which to me has a hint of a conciliatory note. I am used to rigorous debate and have been trained to have the greatest respect for views which are presented with justification (on a serious topic). There is time for fun too and I do like the sense of fun here.
So, I shall try not to needlessly tread on toes or provoke. I much prefer light to heat but can understand how fog is often the end result.
#570
Join Date: May 2013
Location: YYZ/YTZ/YUL
Programs: BA Gold, TK Elite
Posts: 1,558
May I invite you to consider this judgment of the BGH and in particular the recognition by the BGH of the legitimate interest of the carrier in protecting its fare structure and reconsider whether you are really that sure that German jurisdictions would be so averse to allow contractual provisions that permit re-faring in case of using coupons in the wrong order or failing to use all coupons?
Before we go too far in holding up Germany as a fine example of European jurisprudence, isn't this the country that allowed Bernie Ecclestone to pay a bribe, oh sorry a fine, to get off a corruption case. Fine upstanding example of judicial judgement that we should all be pleased occurred in Europe.