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Search: Posts Made By: rylan
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Mar 22, 19, 8:48 am
Replies: 251
Views: 21,038
Posted By rylan

And another 2 weeks to get a response to a...

And another 2 weeks to get a response to a complaint to Marriott with feedback about their crappy website and broken functionality and errors when trying to search/book.

The first response took...
Mar 18, 19, 6:54 pm
Replies: 3
Views: 272
Posted By rylan

Points stays at MVCI are very limited as others...

Points stays at MVCI are very limited as others mentioned. You may find it at some properties in off seasons, but at certain locations like St. Thomas you're unlikely to ever find availability.
Mar 8, 19, 7:22 am
Replies: 251
Views: 21,038
Posted By rylan

Took almost 2 weeks to get a response regarding...

Took almost 2 weeks to get a response regarding how their website gives various errors when trying to book more often than not, and that I went and booked my stay at Hilton because I couldn't get the...
Mar 7, 19, 6:28 am
Replies: 21
Views: 2,823
Posted By rylan

Knowing Marriott IT, they are having problems...

Knowing Marriott IT, they are having problems running the data through their punch card mainframes to analyze when to make areas peak vs off peak... so they're just going to not have any off-peak and...
Mar 6, 19, 7:52 pm
Replies: 187
Views: 44,473
Posted By rylan

New Orleans Le Meridien No lounge, however...

New Orleans
Le Meridien
No lounge, however breakfast buffet coupon provided for 2 ppl. 3/19 update
Mar 6, 19, 7:39 pm
Replies: 959
Views: 109,512
Posted By rylan

Have a JFK-BCN flight coming up this Saturday, no...

Have a JFK-BCN flight coming up this Saturday, no email yet. Hoping I'll get it for that one.

Strangely enough I did receive an email for a recent MSY-DTW flight for lunch selection.
Feb 26, 19, 8:12 pm
Replies: 2,244
Views: 142,425
Posted By rylan

It seems like even though the Ambassador program...

It seems like even though the Ambassador program has issues and is slow to respond, generally you can actually get or have a chance at some service and support?

So all it takes is spending 20k+...
Feb 26, 19, 10:38 am
Replies: 900
Views: 62,058
Posted By rylan

Other funny/sad thing is, the Marriott Insiders...

Other funny/sad thing is, the Marriott Insiders site has a notice that login is unavailable, and its dated Feb 18th. So can't even post anything on there about the issues for over a week. What a...
Feb 26, 19, 10:03 am
Replies: 900
Views: 62,058
Posted By rylan

I've already booked and stayed at Hilton for a...

I've already booked and stayed at Hilton for a trip this year... looks like they're going to push me to them again for my next one in a week.
Feb 26, 19, 9:58 am
Replies: 900
Views: 62,058
Posted By rylan

This x1000

This x1000
Feb 26, 19, 9:50 am
Replies: 900
Views: 62,058
Posted By rylan

I can log in fine. I can't get reservations to...

I can log in fine. I can't get reservations to work most of the time. I can change dates and locations and get different error messages... occasionally if I pick a certain date I can always get...
Feb 26, 19, 9:45 am
Replies: 900
Views: 62,058
Posted By rylan

Yes, website is a total unmitigated piece of...

Yes, website is a total unmitigated piece of garbage. Keep getting the ' We are temporarily unable to process requests for rates and availability.'

Been having this happen intermittently for...
Feb 25, 19, 9:54 am
Replies: 251
Views: 21,038
Posted By rylan

I don't think its that their customer service is...

I don't think its that their customer service is bad at this point... it is just purely non-existant.
Forum: S.P.A.M.
Feb 25, 19, 6:46 am
Replies: 2,086
Views: 351,124
Posted By rylan

I am supposedly getting my account fixed... they...

I am supposedly getting my account fixed... they said their security locked my account due to unauthorized access so don't know what was done... then they ask a question to verify the account and...
Forum: S.P.A.M.
Feb 25, 19, 6:43 am
Replies: 3,713
Views: 706,550
Posted By rylan

I usually just redeem for Hertz points and on...

I usually just redeem for Hertz points and on occasion some other ones to keep accounts active... so I normally have over 100 in the e-rewards dollars.
Feb 24, 19, 7:20 pm
Feb 22, 19, 7:43 pm
Replies: 18
Views: 1,359
Posted By rylan

Yeah the DL system is smarter/faster than you can...

Yeah the DL system is smarter/faster than you can be in this case. One of the browsers will win and one will loose.
Feb 22, 19, 7:41 pm
Replies: 7
Views: 556
Posted By rylan

I don't recall a baggage drop only area but the...

I don't recall a baggage drop only area but the airport is under construction so not sure what the check area is like currently. As you're aware the DL check in desks open 3 hrs prior to...
Forum: S.P.A.M.
Feb 21, 19, 9:36 am
Replies: 2,086
Views: 351,124
Posted By rylan

Any way to get in contact with these guys any...

Any way to get in contact with these guys any faster than their email submission form?

Noticed I haven't been getting emails from mypoints, can't log in to my account and tried to reset my...
Forum: S.P.A.M.
Feb 21, 19, 9:24 am
Replies: 3,713
Views: 706,550
Posted By rylan

Had my e-rewards acct hacked somehow and points...

Had my e-rewards acct hacked somehow and points redeemed for a 50 itunes and 25 game stop e card on Feb 1st. Didn't notice it for a week as I was traveling, but fortunately after I contacted them...
Feb 20, 19, 6:37 pm
Replies: 11
Views: 1,140
Posted By rylan

I've had that happen on occasion with upgrade...

I've had that happen on occasion with upgrade certs in the past... usually was due to something being messed up with the coding and the cert not transferring properly in the system to the airport...
Feb 17, 19, 3:55 pm
Replies: 261
Views: 19,126
Posted By rylan

Just wait until the 'peak' levels come out and it...

Just wait until the 'peak' levels come out and it ends up being half the year for many hotels... meaning significant increases on top of the two increases in the past year.
Feb 17, 19, 3:54 pm
Replies: 261
Views: 19,126
Posted By rylan

I'm to the point where I seriously hope that...

I'm to the point where I seriously hope that these changes, combined with over a year of a dysfunctional website and crap customer service, is going to substantially hurt Marriott's loyalty base and...
Feb 17, 19, 3:21 pm
Replies: 10
Views: 649
Posted By rylan

Your silver status expires the end of January...

Your silver status expires the end of January 2020, so no with your flight being later in the year you will not have the free bag benefit.
Feb 14, 19, 10:32 am
Replies: 900
Views: 62,058
Posted By rylan

I just went to log in, found I couldn't... had to...

I just went to log in, found I couldn't... had to reset my password. Checked my account and everything was ok except my credit card info was different in my profile. Looks like Marriott is having...
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