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Jan 3, 16, 11:38 pm
Replies: 58
Views: 5,916
Posted By tanlines

+1 for only 4 posting to my account as well ...

+1 for only 4 posting to my account as well (crossed the threshold on 12/25).

I'm sure the CSR's on duty tomorrow will be tired of fielding questions from panicked callers by their first coffee...
Nov 20, 13, 4:58 pm
Replies: 2,250
Views: 464,504
Posted By tanlines

Wow. Some folks seem to be WAY over-thinking...

Wow. Some folks seem to be WAY over-thinking this.

Many overseas carriers have strictly enforced carry-ons via bag sizers for YEARS. Why? Because the sizer takes all of the "interpretation" out...
Nov 19, 13, 8:52 pm
Replies: 2,250
Views: 464,504
Posted By tanlines

In your checked baggage? Wow!!

In your checked baggage? Wow!!
Nov 19, 13, 4:56 pm
Replies: 2,250
Views: 464,504
Posted By tanlines

Perhaps if your travel included carrying...

Perhaps if your travel included carrying expensive computers/camera equipment/medical devices/electronic components, etc., as a necessary part of your business travel, you wouldn't be as "excited"...
Nov 19, 13, 4:43 pm
Replies: 2,250
Views: 464,504
Posted By tanlines

Perhaps they will enforce it with 1Ks just so...

Perhaps they will enforce it with 1Ks just so everyone ELSE on the plane can't complain they're being singled out for paying the fee... It's all about perception. If it appears the rule applies...
Nov 19, 13, 1:18 pm
Replies: 644
Views: 67,613
Posted By tanlines

I also couldn't resist the "Premium cabin upsell"...

I also couldn't resist the "Premium cabin upsell" referred to on the previous slide (47). Apparently TODs wasn't ambitious enough.... perhaps they're now going to strive for HODs (hundreds of...
Nov 19, 13, 12:47 pm
Replies: 644
Views: 67,613
Posted By tanlines

Nobody Said Anything About "Customer First"

Can't wait to see the new commercial...


"......Fly the Shareholder-Friendly Skies of United"
Jan 2, 12, 9:05 pm
Replies: 15
Views: 2,454
Posted By tanlines

Or maybe they should just give 1K status for...

Or maybe they should just give 1K status for flying 1k miles??

That way all the matchers could take a $139 rt to Beaumont for the weekend, and come home with 1K status.


No sense they should...
Jan 2, 12, 8:49 pm
Replies: 338
Views: 36,284
Posted By tanlines

One wonders how long the "mistake" might have...

One wonders how long the "mistake" might have gone unnoticed by CO were it not for the FTers who started posting and emailing COInsider about it.....
Jan 2, 12, 3:53 pm
Replies: 20
Views: 1,453
Posted By tanlines

Why assume that the airline is holding F seats to...

Why assume that the airline is holding F seats to give them to commuting employees?

Wouldnt the thousands of people returning to Chicago from the football bowl game weekend be a more logical...
Jan 2, 12, 3:48 pm
Replies: 54
Views: 2,803
Posted By tanlines

The problem has not been limited to the "general...

The problem has not been limited to the "general line".... Particularly during the holiday period, the wait times on the elite line have been ridiculous... Especially during the late evening/early...
Jan 2, 12, 3:37 pm
Replies: 35
Views: 2,523
Posted By tanlines

As has been discussed on here many times, yours...

As has been discussed on here many times, yours will most likely appear the night of the 8th.
Jan 2, 12, 3:31 pm
Replies: 338
Views: 36,284
Posted By tanlines

Apparently that would have been too logical for...

Apparently that would have been too logical for some..... :rolleyes:
Dec 28, 11, 12:25 pm
Replies: 611
Views: 57,380
Posted By tanlines

This has been my experience as well. I have been...

This has been my experience as well. I have been offered upsells at T-24 checkin on several occasions. They are typically in the $59-$299 range, and if had I wanted to, I could have purchased them...
Dec 28, 11, 12:09 pm
Replies: 110
Views: 23,812
Posted By tanlines

Granted, 95% of their current use is on routes...

Granted, 95% of their current use is on routes with flight times <80 min, but that doesn't mean they couldn't be shifted to longer routes going forward.

Notable exceptions already exist where...
Dec 28, 11, 11:32 am
Replies: 1,806
Views: 250,774
Posted By tanlines

Mine religiously post 10 days later, but show up...

Mine religiously post 10 days later, but show up on the summary as having the same date as the RDMs.

Thus, if 12/20 is your date, 12/30 is the likely date for the EQMs to post.
Dec 27, 11, 10:45 pm
Replies: 33
Views: 3,184
Posted By tanlines

who knows, anymore..... I called the elite...

who knows, anymore..... I called the elite line... spent about 12 minutes on hold waiting for the first agent. they *said* they transferred me to the elite OPSC, but who knows... 48 minutes on hold...
Dec 27, 11, 8:32 pm
Replies: 5
Views: 592
Posted By tanlines

Indeed. And with the 752s in the afternoon, the...

Indeed. And with the 752s in the afternoon, the OP also had a good chance
at flatbeds for the hub-to-hub service if there's flexibility in his schedule.
:)
Dec 27, 11, 8:29 pm
Replies: 33
Views: 3,184
Posted By tanlines

Agreed. And it's not like call center...

Agreed.

And it's not like call center metrics are some nebulous immeasurable quantity.
With the sophisticated software available nowadays, it's quite easy to
determine all the relevant...
Dec 27, 11, 6:47 pm
Replies: 33
Views: 3,184
Posted By tanlines

Over an hour on hold tonite for OPSC via the...

Over an hour on hold tonite for OPSC via the plat. line.

"We are swamped with calls" was the excuse.....

Ridiculous.
Dec 27, 11, 6:44 pm
Replies: 13
Views: 1,109
Posted By tanlines

As the month goes by, the hold times get worse...

As the month goes by, the hold times get worse and worse...

Spent 69 minutes on hold today with the OPSC (and yes, that was
calling via the elite line!)

Agent said they had been "swamped"...
Dec 27, 11, 6:07 pm
Replies: 5
Views: 592
Posted By tanlines

Are you sure? Apart from occasional...

Are you sure? Apart from occasional repositioning flights, 772s have not been regularly flying the IAH-EWR route for about two months now.

The only regular ex-IAH services recently are LHR, NRT,...
Dec 15, 11, 4:27 pm
Replies: 51
Views: 5,740
Posted By tanlines

OK, on further review, I'll concede "no" on point...

OK, on further review, I'll concede "no" on point b.

I went back and re-read the fine print on the PMUA MM rules, and see that it already excludes non-BIS from the future MM calculations. ...
Dec 15, 11, 2:04 pm
Replies: 51
Views: 5,740
Posted By tanlines

OK, I'll bite.... My crystal ball says EMs:...

OK, I'll bite....

My crystal ball says EMs: a) are here to stay, b) will count towards MM*, and c) will count towards elite status at any level.

As long as they're priced correctly, the net...
Nov 30, 11, 9:07 pm
Replies: 100
Views: 8,681
Posted By tanlines

A fitting tribute to another "lost era" of U.S....

A fitting tribute to another "lost era" of U.S. commercial aviation.

Pan Am, Braniff, TWA, Northwest, Continental........

A sad day, indeed.

:(
Showing results 1 to 25 of 456
 

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