Search: Posts Made By: Southdown13
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Oct 9, 19, 8:41 am
Replies: 499
Views: 85,017
Posted By Southdown13

Just got back from a great two night stay. I...

Just got back from a great two night stay. I booked the first night with points and used a TSU for the Big Sur Suite, and the second night with a category 1-7 award certificate which was ineligible...
Jul 14, 19, 7:01 pm
Replies: 3,373
Views: 600,193
Posted By Southdown13

I have applied a TSU for 3 nights in January next...

I have applied a TSU for 3 nights in January next year, and it was confirmed into the Andaz Suite. The CSR read the room description to me and the view is resort/garden with these suites located on...
Jun 5, 19, 7:51 pm
Replies: 548
Views: 77,532
Posted By Southdown13

Bought a $50 GC at Saks in Chicago last week, and...

Bought a $50 GC at Saks in Chicago last week, and credit posted after a few days.
Mar 8, 19, 9:38 am
Replies: 413
Views: 58,434
Posted By Southdown13

Property: The Cove, at Atlantis Date(s): March...

Property: The Cove, at Atlantis
Date(s): March 1, 5 nights
Room booked: Ocean Suite King
Room received: Ocean Suite King, second floor
Elite Level: Platinum
Award stay: Yes, 5 night old TP...
Mar 7, 19, 9:19 pm
Replies: 515
Views: 131,517
Posted By Southdown13

Experienced an excellent three night stay at the...

Experienced an excellent three night stay at the end of February using points. We were upgraded from a King Bed Room to a One-Bedroom Ocean View Residence Deluxe (west tower) on the 26th floor. It...
Dec 19, 18, 10:03 am
Replies: 926
Views: 141,272
Posted By Southdown13

Stayed two nights this week at HR San Francisco....

Stayed two nights this week at HR San Francisco. Booked a 1 King Bed room and was upgraded to a Bay View Balcony Suite without asking. Hotel occupancy seemed low during our stay.
Oct 24, 18, 3:13 pm
Replies: 1,292
Views: 161,640
Posted By Southdown13

I asked this question through the Chase Secure...

I asked this question through the Chase Secure Message Center with the answer below:

If I make a $1,000 purchase on December 30, 2018 after my statement closes on December 17, 2018, I assume the...
Oct 21, 18, 9:51 am
Replies: 285
Views: 44,199
Posted By Southdown13

Property: Walt Disney World Swan Date(s): 7...

Property: Walt Disney World Swan
Date(s): 7 nights mid October
Room booked: Traditional Room
Room received: Resort View With Balcony
Award stay: Yes, all points
BRG stay: No
SNAs redeemed: No...
Jun 30, 18, 10:34 am
Replies: 1,292
Views: 161,640
Posted By Southdown13

Three days ago, I canceled my original card that...

Three days ago, I canceled my original card that I have had for over two years and just received approval for the new Hyatt Visa card. I called and verified that I would be eligible for the 60k bonus...
Jun 16, 18, 9:20 am
Replies: 228
Views: 41,671
Posted By Southdown13

Just finished a two night stay using points and a...

Just finished a two night stay using points and a free cert. Originally booked a king room with courtyard view, and at check in, we were upgraded to a Resort Suite. The room was recently renovated,...
Apr 18, 18, 8:48 am
Replies: 6,566
Views: 969,683
Posted By Southdown13

Platinum line 800 399-4229. The CSR didn't know...

Platinum line 800 399-4229. The CSR didn't know how to handle it, so he put me on hold and a supervisor took care of it.
Apr 17, 18, 7:16 pm
Replies: 6,566
Views: 969,683
Posted By Southdown13

I would try calling again. I just booked a 5...

I would try calling again. I just booked a 5 night TP for The Cove in March. It took about 35 minutes with MR to get my certificate processed.
Mar 21, 18, 11:26 am
Replies: 926
Views: 141,272
Posted By Southdown13

Grand Hyatt Playa del Carmen Four nights cash +...

Grand Hyatt Playa del Carmen
Four nights cash + points, upgraded from a standard King to a Grand Suite.
Mar 18, 18, 4:44 pm
Replies: 207
Views: 46,748
Posted By Southdown13

Just finished up a very nice stay here. Used a...

Just finished up a very nice stay here. Used a combination of 5 night travel package cert plus additional points to book a premium ocean view room which included Club 91 access. Club 91 is still in a...
Feb 21, 18, 6:13 pm
Replies: 207
Views: 46,748
Posted By Southdown13

We have an upcoming stay in a few weeks in a...

We have an upcoming stay in a few weeks in a premium ocean view room. We also used a 5 night TP and upgraded. Do you happen to know if the room renovations are complete?

Thanks for the heads up on...
Jan 12, 18, 7:00 pm
Replies: 1,762
Views: 212,720
Posted By Southdown13

Regency Club is now open at the original third...

Regency Club is now open at the original third floor location. There is new flooring, a few added furniture pieces, and a canopy over a portion of the outdoor seating area. Otherwise, it looks the...
Jan 6, 18, 11:13 am
Replies: 20
Views: 4,368
Posted By Southdown13

My folio shows a $7.50 charge for self parking...

My folio shows a $7.50 charge for self parking for each day. Our stay was C+P back in September.
Oct 28, 17, 2:43 pm
Replies: 31
Views: 5,049
Posted By Southdown13

Just got $50 credit posted on cc, after our HP...

Just got $50 credit posted on cc, after our HP stay three days ago.
Sep 20, 17, 6:39 pm
Replies: 20
Views: 4,368
Posted By Southdown13

Just finished up a 2 night stay using C+P....

Just finished up a 2 night stay using C+P. Upgraded from a base room to an Atrium Suite as Globalist without prompting. No lounge, however, breakfast in the Roost Restaurant is complimentary. You...
Aug 27, 17, 10:49 am
Replies: 926
Views: 141,272
Posted By Southdown13

Manchester Grand Hyatt San Diego: Two nights cash...

Manchester Grand Hyatt San Diego: Two nights cash + points in a Standard Room. Upgraded to a Hospitality Suite on the 5th floor with a city view. Spacious, with two full bathrooms.
Jun 26, 17, 10:38 am
Replies: 1,521
Views: 275,433
Posted By Southdown13

Recently stayed 5 nights with C&P and used a TSU...

Recently stayed 5 nights with C&P and used a TSU to reserve a Lahaina Suite. We received a nice ocean view unit on the 6th floor, however we also overlooked the luau, and at times it got very noisy....
Jun 9, 17, 4:56 pm
Replies: 1,838
Views: 359,105
Posted By Southdown13

Last September when I inquired by email, the...

Last September when I inquired by email, the upgrade charge from a Garden Suite to Ocean Suite was $250/night.
Jun 9, 17, 10:14 am
Replies: 926
Views: 141,272
Posted By Southdown13

HR San Francisco. Reserved a Standard King Room...

HR San Francisco. Reserved a Standard King Room for one night stay using a free award night certificate. Upgraded to a Balcony Suite. First time I have received a welcoming email from the GM on the...
May 27, 17, 6:38 am
Replies: 285
Views: 58,162
Posted By Southdown13

Property: Westin Miyako Kyoto Date(s): May 18 -...

Property: Westin Miyako Kyoto
Date(s): May 18 - 23 (5 nights)
Room booked: Superior Room - Queen Bed
Room received: Family Room - King Bed and 2 Single Beds
Award stay: Points
BRG stay: No
SNAs...
Apr 26, 17, 11:15 am
Replies: 753
Views: 115,837
Posted By Southdown13

Also at check in, we received a voucher for $50...

Also at check in, we received a voucher for $50 food & beverage credit because the “lounge was closed”. We used it at their café for lunch which was a nice benefit. I wasn’t sure if this was standard...
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