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Jul 6, 17, 4:25 pm
Replies: 400
Views: 50,812
Posted By UA Insider

Hi All, We are happy to hear you love...

Hi All,

We are happy to hear you love having the sundaes back on board! We expect to have new dishware for them by the end of the year.

-UA Insider
Apr 27, 17, 12:07 am
Replies: 199
Views: 14,231
Posted By UA Insider

Starting Today, We're Changing

We let policies get ahead of our values. Learn more about our commitments: uafly.co/changes.

-UA Insider
Jan 24, 17, 6:54 pm
Replies: 157
Views: 19,519
Posted By UA Insider

Hi all, not to worry, we continue to offer our...

Hi all, not to worry, we continue to offer our premium transcon experience on the EWR – SFO/LAX flights
Dec 14, 16, 12:42 pm
Replies: 7
Views: 919
Posted By UA Insider

Thanks for reporting this LimeySD and everyone....

Thanks for reporting this LimeySD and everyone. We will be fixing this soon.

-UA Insider
Dec 9, 16, 12:30 pm
Replies: 146
Views: 21,101
Posted By UA Insider

Boeing 777-300ER Services Open for Sale this Weekend (December 9, 2016)

Hi everyone,

We’re excited to announce that we’ll be adding our Boeing 777-300ER to our flight schedules this weekend (although some of you were too fast and beat us to the punch!). As many of...
Dec 1, 16, 11:18 am
Replies: 3,494
Views: 590,100
Posted By UA Insider

Yes. Similar to what others have responded, you...

Yes. Similar to what others have responded, you will have the new amenities on board. We can't wait to hear your thoughts.

-UA Insider
Dec 1, 16, 11:14 am
Replies: 548
Views: 76,104
Posted By UA Insider

Thanks, TomA. What you will come to notice is the...

Thanks, TomA. What you will come to notice is the seats in the Lounge match the new signature Polaris seats on-board, coming in Q1.

-UA Insider
Dec 1, 16, 11:10 am
Replies: 3,494
Views: 590,100
Posted By UA Insider

Our end goal is that if one direction is over 12...

Our end goal is that if one direction is over 12 hours, we will provision pajamas in both directions. We hope you get the chance to try them.

-UA Insider
Dec 1, 16, 11:08 am
Replies: 3,494
Views: 590,100
Posted By UA Insider

We have updated all the branding for United...

We have updated all the branding for United Polaris. However, the Polaris seat hard product will not be available internationally until Q1. We hope you enjoy the Polaris Experience and thanks for...
Dec 1, 16, 11:04 am
Replies: 3,494
Views: 590,100
Posted By UA Insider

Polaris Pajamas

Hey Ron,

We have two unisex sizes, Small/Medium and Large/Extra Large.

-UA Insider
Nov 15, 16, 6:34 am
Replies: 3,029
Views: 286,069
Posted By UA Insider

United's Basic Economy - Discussion, Q&A, ...

Hi everyone,

Today we announced our newest offering, Basic Economy (united.com/basiceconomy), which will give customers more options when it comes to their travel needs. Basic Economy will also...
Sep 22, 16, 3:18 pm
Replies: 183
Views: 17,675
Posted By UA Insider

Hi everyone, We are still e-mailing surveys,...

Hi everyone,

We are still e-mailing surveys, but based on feedback, we’ve reduced the frequency and send them randomly so not everyone will get one each time. If you have other questions, please...
Sep 19, 16, 8:49 am
Replies: 73
Views: 10,493
Posted By UA Insider

United SFO Family Day – October 9th 2016 (part of Fleet Week)

Hi Everyone,

It’s that time of year! United will be hosting its 11th annual Family Day Open House for United employees and their families this year at SFO. Here are the details:
• Date: Sunday...
Aug 3, 16, 9:05 am
Replies: 982
Views: 104,983
Posted By UA Insider

Updates to MileagePlus Multi-City Award Travel & Award Fee Changes

Hi everyone,

A heads up that we have some updates regarding award travel coming to the MileagePlus program effective October 6, 2016. We’re always looking for ways to make our program easier to...
Jul 21, 16, 2:30 pm
Replies: 166
Views: 27,255
Posted By UA Insider

Heads up: The Billion Mile Giveaway starts August 1

Hi everyone,

August 1, 2016 is the first day for United MileagePlus Chase Cardmembers to enter The Billion Mile Giveaway. As the name implies, we’re literally giving away one billion miles (yes,...
May 20, 16, 10:51 am
Replies: 85
Views: 10,515
Posted By UA Insider

Hi all, We noticed a bit of discussion on...

Hi all,

We noticed a bit of discussion on this topic and we are confirming that the two variations of plastic cups hold the same amount of liquid. Hope this helps clear up any confusion.
...
Mar 9, 16, 4:04 pm
Replies: 122
Views: 12,376
Posted By UA Insider

Domestic 3-cabin flights (PS & others?) sold as 2-cabin flights; who gets up front?

Hi everyone,

A few of you have already noted, we are temporarily introducing a 3-cabin B777-200 on our premium service “p.s.” flights between New York/Newark (EWR) and both Los Angeles (LAX) and...
Mar 9, 16, 10:12 am
Replies: 139
Views: 18,230
Posted By UA Insider

Hi everyone, As a follow up to our Big...

Hi everyone,

As a follow up to our Big Metal Bird series, we have a new episode launching today. Join us as we go behind the scenes in San Francisco to learn what goes into aircraft heavy...
Feb 19, 16, 2:17 pm
Replies: 558
Views: 61,795
Posted By UA Insider

Hi everyone, We’ve been monitoring this...

Hi everyone,

We’ve been monitoring this thread and taking your feedback into account and have made some quick changes to fix issues you have identified. We also want to use this as an opportunity...
Feb 12, 16, 3:48 pm
Replies: 558
Views: 61,795
Posted By UA Insider

Hi everyone, A few of you have posted...

Hi everyone,

A few of you have posted regarding setting up a new password and why you’re not seeing a prompt to create one.

You’ll only be prompted to create a new password if your existing...
Feb 4, 16, 5:07 pm
Replies: 1,018
Views: 71,890
Posted By UA Insider

Hi everyone, We have been reading your...

Hi everyone,

We have been reading your comments on this thread, as well as in private messages that you’ve sent to us here on FlyerTalk. We have a few key points that we would like to address...
Feb 3, 16, 10:20 am
Replies: 2,301
Views: 271,321
Posted By UA Insider

Thank you, we're working hard to improve your...

Thank you, we're working hard to improve your experience and appreciate the kind words.

-UA Insider
Feb 3, 16, 10:01 am
Replies: 2,301
Views: 271,321
Posted By UA Insider

Hi everyone, As a follow up to our...

Hi everyone,

As a follow up to our announcement on United Club investments in early 2015, today we are announcing additional improvements to enhance your customer experience at all of our airport...
Feb 1, 16, 11:01 am
Replies: 1,018
Views: 71,890
Posted By UA Insider

Reintroducing Early Boarding for Families with Children

Hi everyone,

As we committed last fall, we have been looking closely at every aspect of our customers’ travel experience to see where we can improve and eliminate points of stress. Customers and...
Jan 29, 16, 11:02 am
Replies: 139
Views: 18,230
Posted By UA Insider

Hi everyone, As a follow up to our earlier...

Hi everyone,

As a follow up to our earlier post announcing our Big Metal Bird series, we have two new episodes launching today.

Episode 3 is all about dining on United, where you can go...
Showing results 1 to 25 of 1000
 


 
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