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Search: Posts Made By: JetBlueFA
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May 25, 17, 3:18 pm
Replies: 19
Views: 2,715
Posted By JetBlueFA

We will be using half-carts instead of the...

We will be using half-carts instead of the full-sized carts that other airlines used. They are half the length which will allow us so easily maneuver them up and down the aisle.
May 20, 17, 12:16 pm
Replies: 19
Views: 2,715
Posted By JetBlueFA

Yes it will be happening. We aren't going to...

Yes it will be happening. We aren't going to start it until late in 2017 or early 2018. We won't be using full carts like other airlines but instead will be using half cars which will allow us to...
May 20, 17, 7:46 am
Replies: 1
Views: 781
Posted By JetBlueFA

Took a couple of birds into the engine. Plane...

Took a couple of birds into the engine. Plane returned safely to IAD. Fire Department foamed the area in case of any fuel leaks. All customers and crew deplaned via mobile lounges and were sent on a...
May 20, 17, 7:44 am
Replies: 19
Views: 2,715
Posted By JetBlueFA

Not an excuse but just more of an FYI. We JUST...

Not an excuse but just more of an FYI. We JUST changed the way we provision our aircraft. Everything was moved and changed around and it's taking a while for the crews to become familiar and work in...
Apr 14, 17, 5:03 pm
Replies: 67
Views: 21,296
Posted By JetBlueFA

The higher 300 tails have the new wider screens....

The higher 300 tails have the new wider screens. The 190s are scheduled for a refit but there is no time yet
Mar 17, 17, 2:45 pm
Replies: 6
Views: 1,629
Posted By JetBlueFA

Remember that LAX also just underwent some major...

Remember that LAX also just underwent some major airspace changes as well over the past month. That may be leading to some of the issues as well. I remember seeing quite a few delays into and out of...
Mar 17, 17, 2:42 pm
Replies: 58
Views: 33,292
Posted By JetBlueFA

Was this on March 13? I'll pass along the info....

Was this on March 13? I'll pass along the info. You did pass quite a way off shore so it may have been a coverage issue. About the time you said it came back you went back over land. Please let me...
Feb 28, 17, 11:09 am
Replies: 58
Views: 33,292
Posted By JetBlueFA

I'm using it right now CLT-BOS and haven't seen...

I'm using it right now CLT-BOS and haven't seen any issues. Looks like most of the planes have been updated with the new patch.
Feb 23, 17, 2:15 pm
Replies: 25
Views: 4,977
Posted By JetBlueFA

It never hurts to ask for something special. May...

It never hurts to ask for something special. May inflight will try to accommodate special requests for something else. Politely ask for a different drink if we have time.
Feb 23, 17, 2:13 pm
Replies: 25
Views: 4,977
Posted By JetBlueFA

As others have mentioned we switched out BOS LGA...

As others have mentioned we switched out BOS LGA service to our express services as many crews and customers complained that there wasn't enough time to provide a full beverage service. The "bagel or...
Feb 21, 17, 5:18 am
Replies: 58
Views: 33,292
Posted By JetBlueFA

Should be a month or less. They are getting...

Should be a month or less. They are getting updated as they overnight in hub cities
Feb 18, 17, 7:17 am
Replies: 58
Views: 33,292
Posted By JetBlueFA

If you keep seeing errors or issues continue to...

If you keep seeing errors or issues continue to post them and I'll throw them up the chain.
Feb 17, 17, 10:42 am
Replies: 58
Views: 33,292
Posted By JetBlueFA

There is a bug in the code that is blocking HTTPS...

There is a bug in the code that is blocking HTTPS sites that are unsecured. There is a fix that is being sent to the aircraft as we speak. As of this morning, it has been deployed to 43 tails.
Feb 17, 17, 8:24 am
Replies: 58
Views: 33,292
Posted By JetBlueFA

I'll pass the HTTPS issues up the chain

I'll pass the HTTPS issues up the chain
Feb 16, 17, 10:39 am
Replies: 58
Views: 33,292
Posted By JetBlueFA

There was a major issue that inflight reported...

There was a major issue that inflight reported where customers would connect on the ground and at the gate and once we took off and hit 10,000ft the service would kick them off and not allow them to...
Feb 15, 17, 9:29 am
Replies: 58
Views: 33,292
Posted By JetBlueFA

A connectivity fix is currently being pushed out...

A connectivity fix is currently being pushed out to all the planes. Currently it is on 21 tails with more added daily. It will help to greatly improve the experience.
Feb 3, 17, 6:18 pm
Replies: 58
Views: 33,292
Posted By JetBlueFA

Inflight just received further communication on...

Inflight just received further communication on this issue. We have been complaining up and down about the inability to use the Fly-FI despite it showing connected. There is also a bug where if you...
Nov 12, 16, 6:54 am
Replies: 19
Views: 3,530
Posted By JetBlueFA

The FlyFi resets when ever an engine is started...

The FlyFi resets when ever an engine is started and the generators come online and when power is switched from the GPU to the APU. So when you are departing you are going to see FlyFi drop three...
Nov 6, 16, 10:03 am
Replies: 19
Views: 3,530
Posted By JetBlueFA

As of right now all of the wifi equipped 190s are...

As of right now all of the wifi equipped 190s are gate-to-gat capable. The 320s are come online a few every week.
Oct 22, 16, 3:45 pm
Replies: 4
Views: 1,654
Posted By JetBlueFA

The entire fleet will be upgraded. The reason for...

The entire fleet will be upgraded. The reason for the new 321s is that they were updated as they went in for their cabin retrofit. These 2 planes are being used to flush out any bugs in the system...
Sep 3, 16, 4:00 pm
Replies: 53
Views: 15,908
Posted By JetBlueFA

I just sent an email to verify this. It is my...

I just sent an email to verify this. It is my understanding that EMS is not included but let me get an official answer from the Loyalty Department
Sep 3, 16, 11:41 am
Replies: 24
Views: 2,270
Posted By JetBlueFA

Here's the link Oops, we lost your kids -...

Here's the link

Oops, we lost your kids - Delta sends children to wrong airports (https://travelersunited.org/today/oops-we-lost-your-kids-delta-sends-children-to-wrong-airports/)
Sep 3, 16, 11:38 am
Replies: 24
Views: 2,270
Posted By JetBlueFA

Delta lost 2 UM's in 2010. Sent them to wrong...

Delta lost 2 UM's in 2010. Sent them to wrong cities as well.
Aug 3, 16, 6:36 am
Replies: 20
Views: 3,924
Posted By JetBlueFA

Ultimately it is going to be up to the crew on...

Ultimately it is going to be up to the crew on the flight. There is no limit to what our Mosiac customers can drink. As long as you are responsible and aren't acting out you're good to go.
Jul 28, 16, 5:32 pm
Replies: 2
Views: 1,414
Posted By JetBlueFA

EMS seats are only given out at the airport if...

EMS seats are only given out at the airport if needed. If the flight is full but all that's left to assign is EMS seats those customers will be put on the NOEML list and then will have their seats...
Showing results 1 to 25 of 1000
 


 
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