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Nov 19, 20, 5:57 pm
Replies: 1,160
Views: 147,657
Posted By SST

Stephen, I found AMEX will NOT even investigate a...

Stephen, I found AMEX will NOT even investigate a chargeback request if the ticket in question was purchased more than 60 days ago. I had purchased a $6100 itinerary in January that Air Canada...
Sep 29, 20, 2:13 pm
Replies: 41
Views: 6,935
Posted By SST

I wouldn't touch a new itinerary offered by Air...

I wouldn't touch a new itinerary offered by Air Canada no matter how reasonable the fare seems. These crooks have $6100 of mine for a transatlantic trip scheduled in a week, which has been...
Sep 28, 20, 12:49 pm
Replies: 17
Views: 1,652
Posted By SST

OP here. HUCA works again..... called the...

OP here. HUCA works again..... called the diamond desk again this morning. They understood that I was requesting a refund for a cash reservation booked last Feb, before COVID, which was...
Sep 25, 20, 5:59 pm
Replies: 17
Views: 1,652
Posted By SST

Hilton and non refundable reservations for after 9/30

Had two points reservations at Conrad Maldives, and a one night paid non refundable reservation between them. With Singapore closed and SQ cancelling all service to Male, needed to cancel. Points...
Aug 31, 20, 6:20 pm
Replies: 16
Views: 1,998
Posted By SST

MLE gone too

MLE gone too
Aug 31, 20, 2:09 pm
Replies: 4,117
Views: 2,669,768
Posted By SST

Looks like Singapore has cancelled a slew of...

Looks like Singapore has cancelled a slew of flights SIN-MLE now. Likely to end my hopes for Rangali in late November. Looks like the Maldivian government’s testing plans didn’t please...
Apr 18, 20, 9:00 pm
Replies: 53
Views: 7,551
Posted By SST

If a hotel sells you a “non refundable” rate, but...

If a hotel sells you a “non refundable” rate, but then closes to occupancy before you either decide to go or not, you are simply owed a refund. I realize this is not popular with innkeepers...
Jan 19, 20, 11:48 pm
Replies: 21
Views: 2,734
Posted By SST

No, I was actually able to book Mle-sin (stopover...

No, I was actually able to book Mle-sin (stopover for 2 nights)-sfo online, at a total of 109,000 apiece for two. I only had half the mileage, so called and first they said it was two awards. I...
Jan 19, 20, 10:36 pm
Replies: 21
Views: 2,734
Posted By SST

It’s as if the award inventory for a one...

It’s as if the award inventory for a one direction trip with a stopover online is wholly different from just booking two one ways, or a thru trip over the phone. That’s not true, is it?
Jan 19, 20, 10:33 pm
Replies: 21
Views: 2,734
Posted By SST

Got the default call center when calling from...

Got the default call center when calling from USA, not sure where. Yes, I explained “stopover”, but they claim they can’t see availability on their system when it shows up on SingaporeAir.com.
Jan 19, 20, 9:51 pm
Replies: 21
Views: 2,734
Posted By SST

I have the exact same problem, today, with...

I have the exact same problem, today, with MLE-SIN-SFO showing up as 109k for Business yesterday, with the call center saying they couldn’t see the Male departure I need. They advised me to move...
Nov 29, 19, 9:20 pm
Replies: 194
Views: 35,059
Posted By SST

Anyone know why Staples and Office Depot fail to...

Anyone know why Staples and Office Depot fail to credit about 1/3 of the time, credit two weeks late about 1/3 of the time, and credit almost immediately about 1/3 of the time?
Aug 2, 19, 6:28 am
Replies: 7
Views: 1,004
Posted By SST

Iberia MAD-SFO ugh.

#Iberia’s MAD-SFO nonstop is a real “Nuevo Experienco”.... first we get penned into an area at MAD for US flights only— and there’s no seats and almost no room. Then, we are at the very same gate...
May 20, 19, 10:29 pm
Replies: 4,117
Views: 2,669,768
Posted By SST

There WAS a family with an inflatable poop toy in...

There WAS a family with an inflatable poop toy in one of the Beach Villas closest to the dhoni dock when we were there last time. It was disgusting, but they were gone after three days. I’d love to...
Replies: 16
Views: 2,173
Posted By SST

This Price Guarantee is Worthless

Not only does the OP point out that trying to match a nonrefundable rate is essentially a sucker's play, but even when you have jumped through all the hoops they simply reject claims wholesale. I...
Mar 5, 19, 11:05 am
Replies: 659
Views: 120,228
Posted By SST

I couldn't register for this online, but a quick...

I couldn't register for this online, but a quick (well, five minutes on hold, that's "quick" these days) call to Bonvoy added it.
Feb 6, 19, 7:38 pm
Replies: 4,117
Views: 2,669,768
Posted By SST

I wouldn’t...... just enjoy bottled.

I wouldn’t...... just enjoy bottled.
Jan 30, 19, 6:17 pm
Replies: 53
Views: 3,581
Posted By SST

I have been trying to get credit for two stays in...

I have been trying to get credit for two stays in Hong Kong (December), two in Budapest (October), one in Brataslava (September), and one in Vienna (September). Made the mistake of calling on the...
Jan 21, 19, 6:53 pm
Replies: 4,117
Views: 2,669,768
Posted By SST

Continuing from a couple posts back: 8). The...

Continuing from a couple posts back:

8). The water at both islands was stirred substantially by winds on days 1-3 of our 10 day stay. Few fish visible, and the shallower area off the pedestrian...
Jan 21, 19, 3:57 pm
Replies: 4,117
Views: 2,669,768
Posted By SST

Just got home from the Conrad and a stop in...

Just got home from the Conrad and a stop in Singapore on the way home.

1). Manager Reception invitation was both via TV and via a card left on our bed the evening before. Held at Quiet Zone. ...
Jan 12, 19, 2:43 am
Replies: 4,117
Views: 2,669,768
Posted By SST

Weather is fine last 10 days. Rain briefly in...

Weather is fine last 10 days. Rain briefly in the afternoon the day before that (1/2/19.)

Last night, major downpour for several hours. All clear and sunny by breakfast. 100% sunny at the...
Dec 27, 18, 1:08 pm
Replies: 91
Views: 17,579
Posted By SST

It's a crock that an airline with this level of...

It's a crock that an airline with this level of service (and prices) can't find anyplace to house a proper arrivals lounge. Even AA managed to house a lounge at a hotel attached to LHR for a...
Dec 9, 18, 9:34 pm
Replies: 20
Views: 4,694
Posted By SST

Unlike many others who value the Alaska program...

Unlike many others who value the Alaska program much, I have to say it somewhat depressed me to realize that after dumping AA this past year, AS doesn’t give substantial EQMs for First travel, and...
Oct 20, 18, 11:29 am
Replies: 13
Views: 2,845
Posted By SST

Avis LAX has the worst bus service of all

I just waited (again) for almost 30 minutes at 9:00 am. This has been my experience each of my last 4-5 unfortunate rental experiences this year. I have to bang into my head: at LAX, ANYBODY but...
Sep 13, 18, 12:49 am
Replies: 108
Views: 5,531
Posted By SST

Really crappy service from AA. They can’t reroute...

Really crappy service from AA. They can’t reroute my wife on her way through CLT to join me in Europe on an award, because there’s no “saver” award seats out of SFO, coach/ business/ first, to...
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