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Forum: China
Sep 24, 12, 2:53 pm
Replies: 8
Views: 774
Posted By PVR

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Forum: China
Sep 21, 12, 4:41 pm
Replies: 8
Views: 774
Posted By PVR

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Forum: China
Sep 21, 12, 4:09 pm
Sep 28, 09, 10:53 am
Replies: 100
Views: 12,227
Posted By PVR

I'm surprised so many people expect any level of...

I'm surprised so many people expect any level of service at all, as opposed to just non-criminal activity, from FAs.

I still regularly run into high-quality FAs on flights and enjoy the...
Aug 5, 09, 3:53 pm
Replies: 138
Views: 13,026
Posted By PVR

The "normal red carpet time" is the entire...

The "normal red carpet time" is the entire boarding time. That is the point of the benefit.

When you say "board as mortal people" that implies disdain that 1Ks think of themselves as special. But...
Jan 15, 09, 5:53 pm
Replies: 114
Views: 8,108
Posted By PVR

"Don't worry. They know we are coming in late and...

"Don't worry. They know we are coming in late and they'll notify your connection to wait a few minutes." Maybe that was policy years ago?

"We are just waiting for some paperwork and will be...
Replies: 1,004
Views: 137,780
Posted By PVR

"Live" shots are hard to determine but the one...

"Live" shots are hard to determine but the one I'm seeing now shows it completely submerged. Since all the boats and tugs are still in the area I assume it is floating just below the surface.
...
Dec 18, 08, 3:23 pm
Replies: 127
Views: 10,969
Posted By PVR

In California at least Starbucks has a lot of...

In California at least Starbucks has a lot of drive-thrus.
Dec 9, 08, 3:49 pm
Replies: 108
Views: 8,917
Posted By PVR

What a chump move. Usually the angry seethers are...

What a chump move. Usually the angry seethers are infrequent fliers so one doesn't need a strategy to avoid them. Let it go and you'll never see them again. But it sounds like you're a frequent flier...
Oct 23, 08, 5:49 pm
Replies: 57
Views: 4,329
Posted By PVR

Flew SFO to PDX today and there were 50 open...

Flew SFO to PDX today and there were 50 open seats. I'm seeing more open seats on the short haul flights, though my flights from SFO to ORD have all been full.
Aug 26, 08, 9:26 pm
Replies: 32
Views: 2,684
Posted By PVR

Maybe this issue just bothers marketing...

Maybe this issue just bothers marketing professionals. :) I've got some marketing background as well and the botched effort smacks of amateurism.

What's worse, in my view, is every time I see the...
Aug 9, 08, 10:24 pm
Replies: 149
Views: 11,367
Posted By PVR

Not "dumping" exactly, but cautiously watching UA...

Not "dumping" exactly, but cautiously watching UA life support monitor. Definitely will try to keep my accrued miles down as I expect them to go bankrupt or merge with another airline at the drop of...
Jun 13, 08, 12:56 pm
Replies: 42
Views: 3,428
Posted By PVR

While settling in to my seat it became apparent...

While settling in to my seat it became apparent that the fellow next to me did not speak any English. A bit later the FA got frustrated trying to get him to answer her safety briefing questions so I...
Apr 18, 08, 3:00 pm
Replies: 9
Views: 841
Posted By PVR

Interesting. I was there a month ago and they...

Interesting. I was there a month ago and they told me that line was for GS only. They turned me and my 1K card away.

I had the sense that most of the employees there did not know what that line...
Sep 30, 07, 11:48 pm
Replies: 67
Views: 4,437
Posted By PVR

"We just have to do a little paperwork..."

I get nervous when plane is at the gate and the flight deck says "...we should be able to clear this up quickly. We'll give you another update in 10 minutes."

It's never 10 minutes until the first...
Sep 17, 07, 8:14 pm
Replies: 129
Views: 8,049
Posted By PVR

Great job driving this! Most folks don't...

Great job driving this! Most folks don't understand security risks unless they personally run into the problem or unless the risk is widely exploited.

It is stunning to me in an era of identity...
Sep 10, 07, 9:41 pm
Replies: 50
Views: 2,900
Posted By PVR

How low can we go?

1) E+
2) As 1K, acceptable customer service.
3) No better competition

Not to be inflammatory but Americans don't seem to value quality, just price. There is no other decent airline that I'm...
Jun 26, 07, 8:11 pm
Replies: 80
Views: 9,650
Posted By PVR

They say history is written by the victors....

They say history is written by the victors. Proper airline behavior is defined on FT by the expert travelers. Not saying that's wrong, just a bit biased.

The errors VBITs make because of their...
Jun 26, 07, 7:44 pm
Replies: 34
Views: 3,568
Posted By PVR

If you haven't read the forums for long then some...

If you haven't read the forums for long then some of the culture may not be obvious. Folks are generally helpful if a newbie posts a request for help. But if someone posts a complaint and makes any...
Jun 18, 07, 1:34 pm
Replies: 115
Views: 8,674
Posted By PVR

Red Carpet great when it works

The new Red Carpet lines are great when they are properly implemented; they've been a real benefit when I've had tight connections, allowing me a fair shot at getting overhead luggage space.

OTOH,...
Jun 7, 07, 11:31 am
Replies: 19
Views: 1,202
Posted By PVR

Out of curiousity I did a quick Google search and...

Out of curiousity I did a quick Google search and it looks like Indian salaries are closer to 1/8 that of the US at the moment but rising about 15% a year so that price advantage will diminish over...
Jun 6, 07, 10:27 am
Replies: 92
Views: 6,614
Posted By PVR

Is this a trick question? :D Seriously,...

Is this a trick question? :D

Seriously, there are many friendly FAs who provide good customer service. In fact, since I usually drink wine, my problem is the opposite of the OP: getting too much...
Jun 6, 07, 10:15 am
Replies: 19
Views: 1,202
Posted By PVR

Ah, the joys of ICC. UA is probably paying her...

Ah, the joys of ICC. UA is probably paying her 1/4 the salary of a US employee to take 10 times as long to complete a transaction. Already a net loss before you throw in the customer irritation...
Jun 2, 07, 2:51 pm
Replies: 60
Views: 4,146
Posted By PVR

The business has changed. You are not going to...

The business has changed. You are not going to make significantly more money in this job. The faster you realize this and switch to a more financially rewarding career, the better.
May 31, 07, 8:14 am
Replies: 284
Views: 19,130
Posted By PVR

"Throw a tantrum" is more accurate than "go...

"Throw a tantrum" is more accurate than "go crazy", agreed. My basic point is that I avoid setting them off to preserve the fragile peace on board. You like rattling cages for your own entertainment....
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