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Search: Posts Made By: absoluy
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Yesterday, 7:08 am
Replies: 1,173
Views: 148,470
Posted By absoluy

Did you question this with QR already and they...

Did you question this with QR already and they pushed back?



I'm assuming that this means one segment was cancelled and you requested a refund for the entire trip (and you haven't yet flown any...
Jul 14, 20, 10:18 am
Replies: 129
Views: 17,943
Posted By absoluy

I would do the same, I'm just saying that you...

I would do the same, I'm just saying that you shouldn't have to be hoping for a (completely unrelated to the change in F product) schedule change in order to get a refund or to rebook for something...
Jul 14, 20, 8:20 am
Replies: 129
Views: 17,943
Posted By absoluy

Is it reasonable not to offer a refund when...

Is it reasonable not to offer a refund when you're unable to provide the product/service as originally marketed? I would say "no". If a refund was possible (without a schedule change happening) then...
Jul 14, 20, 7:47 am
Replies: 129
Views: 17,943
Posted By absoluy

This is the part that I would be upset about if I...

This is the part that I would be upset about if I had a pre-COVID F ticket and wasn't lucky enough (!) to have one of my flights cancelled. Drastically cutting back the experience/product without...
Jul 13, 20, 9:59 pm
Replies: 129
Views: 17,943
Posted By absoluy

That’s fair if they’re offering refunds to...

That’s fair if they’re offering refunds to original form of payment to those with F / J tickets on the basis that they’re no longer permitted / willing / able to offer the product that was originally...
Jul 13, 20, 12:42 pm
Replies: 168
Views: 41,693
Posted By absoluy

Did you try a routing using CX or MH?

Did you try a routing using CX or MH?
Jul 13, 20, 9:33 am
Replies: 168
Views: 41,693
Posted By absoluy

As in they couldn't find any flights at all? Or...

As in they couldn't find any flights at all? Or just couldn't find flights that you found suitable?
Jul 13, 20, 9:29 am
Replies: 129
Views: 17,943
Posted By absoluy

Looking at a JFK-LON return J trip ~4 months out...

Looking at a JFK-LON return J trip ~4 months out (assuming that anyone who's traveling in F now, with expectation of somewhat normal F service, would probably have booked 4+ months ago), the price is...
Jul 13, 20, 8:54 am
Replies: 129
Views: 17,943
Posted By absoluy

BA do the same when they use an aircraft with F...

BA do the same when they use an aircraft with F on a route where F isn't sold. Colloquially known as "Flub".

But many of these tickets will have been sold months ago and downgrading a customer...
Jul 13, 20, 8:48 am
Replies: 129
Views: 17,943
Posted By absoluy

Absent the COVID related...

Absent the COVID related regulations/restrictions, it's not reasonable to say that the food in the pictures is on par with BA's pre-COVID F food. While pre-COVID F food wasn't industry leading by any...
Jul 12, 20, 6:24 pm
Replies: 403
Views: 127,051
Posted By absoluy

I don't see resorts mandating that masks be worn...

I don't see resorts mandating that masks be worn outdoors. Indoors it makes sense (hallways, elevators, lobby), but many indoor facilities don't really work with masks - restaurants, bars, indoor...
Jul 11, 20, 11:04 am
Replies: 168
Views: 41,693
Posted By absoluy

Congrats. I used to find the Twitter team...

Congrats.

I used to find the Twitter team were most helpful / capable, but the app agents I’ve dealt with so far have been generally pretty good.
Jul 11, 20, 9:34 am
Replies: 168
Views: 41,693
Posted By absoluy

Worst case you can ask to route via JFK which...

Worst case you can ask to route via JFK which doesn’t have any super long connections. YYZ to JFK is Y only but it’s a short flight.
Jul 11, 20, 9:16 am
Replies: 168
Views: 41,693
Posted By absoluy

If it’s an AA ticket then definitely “HUCA”. ...

If it’s an AA ticket then definitely “HUCA”.

Try the AA app chat too. Just be specific in your instructions / desired itinerary.
Jul 10, 20, 2:18 pm
Replies: 168
Views: 41,693
Posted By absoluy

Has the flight actually been cancelled yet? If...

Has the flight actually been cancelled yet? If not, then it's worth waiting for it to be cancelled and calling up JL to see if they'll help you rebook. You don't really have anything to lose. Worst...
Jul 10, 20, 12:01 pm
Replies: 168
Views: 41,693
Posted By absoluy

Yes, but that doesn't prevent AA from "fixing"...

Yes, but that doesn't prevent AA from "fixing" tickets they issue :)
Jul 10, 20, 11:22 am
Replies: 168
Views: 41,693
Posted By absoluy

Is the ticket 131 (JL) or 001 (AA)? For 001...

Is the ticket 131 (JL) or 001 (AA)?

For 001 tickets I've generally found AA to be pretty good at dealing with cancellations directly even when the purchased was made with an OTA.
Jul 9, 20, 9:12 pm
Replies: 168
Views: 41,693
Posted By absoluy

I was allowed to change dates but not origin or...

I was allowed to change dates but not origin or destination.
Jul 9, 20, 10:21 am
Replies: 1,173
Views: 148,470
Posted By absoluy

Yes, definitely not suggesting they are stupid. I...

Yes, definitely not suggesting they are stupid. I would expect that they have also considered that the funding they receive from these tickets will be dependent on the routes actually flying - if...
Jul 9, 20, 9:25 am
Replies: 1,173
Views: 148,470
Posted By absoluy

I didn't think that they'd have a "double...

I didn't think that they'd have a "double jeopardy" situation. If the ticket is reissued and they cancel the reissued segments then it seems odd that the same protections wouldn't apply to the...
Jul 9, 20, 8:10 am
Replies: 1,173
Views: 148,470
Posted By absoluy

Waives your rights in the event of a cancellation?

Waives your rights in the event of a cancellation?
Jul 8, 20, 8:17 pm
Replies: 1,173
Views: 148,470
Posted By absoluy

Yes, I was saying I assumed (incorrectly) that...

Yes, I was saying I assumed (incorrectly) that you were gaming the promo but understood you weren’t once you explained that you original ticket was to USM and booked prior to the “promo” (vs all the...
Jul 8, 20, 7:57 pm
Replies: 602
Views: 137,648
Posted By absoluy

Parking is usually possible for properties where...

Parking is usually possible for properties where the parking is charged to the room by the hotel (vs a third party).
Jul 8, 20, 6:27 pm
Replies: 1,173
Views: 148,470
Posted By absoluy

:tu: I assumed you were one of people gaming...

:tu:

I assumed you were one of people gaming the promo and got a cheap fare which is why I was confused about your frustration on changing the BKK-USM segment. Try not to think about the "what...
Jul 8, 20, 3:51 pm
Replies: 1,173
Views: 148,470
Posted By absoluy

Yes, that sounds like it's reasonable/normal for...

Yes, that sounds like it's reasonable/normal for them to not allow you to add AA flights or to want to reprice the itinerary if you add an AA segment. The only viable option to consider if you don't...
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