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Search: Posts Made By: muzthe42nd
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Nov 23, 20, 12:44 am
Replies: 74
Views: 26,609
Posted By muzthe42nd

You should cancel and rebook as two separate...

You should cancel and rebook as two separate stays. One for two nights entirely on points, avoiding any resort fees, and one for whatever points you have left plus balance. That'd be the way to avoid...
Nov 7, 20, 12:34 pm
Replies: 17
Views: 19,212
Posted By muzthe42nd

Sure, except that the go hilton terms and...

Sure, except that the go hilton terms and conditions specifically state that go hilton rates are ineligible for any form of compensation due to their already being considerably discounted.
Nov 7, 20, 10:35 am
Replies: 17
Views: 19,212
Posted By muzthe42nd

You will need a different rate in between.

You will need a different rate in between.
Oct 24, 20, 7:26 am
Replies: 37
Views: 3,753
Posted By muzthe42nd

Sort of. It's a web app called the e-check in...

Sort of. It's a web app called the e-check in dashboard. It's where the front desk goes to re-issue digital keys. Hidden in the settings somewhere you can look at the status of the locks to check...
Oct 24, 20, 6:34 am
Replies: 37
Views: 3,753
Posted By muzthe42nd

The lock reader can open any lock. Including dead...

The lock reader can open any lock. Including dead bolted locks.

So you want as few people as possible to access it for guest safety.

Also, speaking from experience, there is a way to remotely...
Oct 20, 20, 9:16 pm
Replies: 37
Views: 3,753
Posted By muzthe42nd

You should definitely get the no show refunded,...

You should definitely get the no show refunded, and the points taken back from your account. The hotel will need to reach out to someone at corporate Hilton to get reimbursement for the points as it...
Oct 13, 20, 7:40 am
Oct 7, 20, 4:42 am
Replies: 5
Views: 579
Posted By muzthe42nd

It is possible to check out early. Not being...

It is possible to check out early. Not being charged the cash portion for the remaining nights is easy. Getting the points back is less so. The ability to return points for early checkouts is not...
Sep 28, 20, 11:36 am
Replies: 29
Views: 2,979
Posted By muzthe42nd

In that hotel's defense, there seems to be a huge...

In that hotel's defense, there seems to be a huge supply chain issue with the Hilton terry cloth at the moment. Through the primary distributor, there is a several month backlog for some of the...
Sep 19, 20, 10:07 am
Replies: 14
Views: 2,011
Posted By muzthe42nd

That would be an even less guest friendly policy....

That would be an even less guest friendly policy.

The issue is that points stays that no show or cancel after the deadline owe one night's room and appropriate taxes at the best available rate....
Sep 19, 20, 7:06 am
Replies: 14
Views: 2,011
Posted By muzthe42nd

I can't imagine the Seychelles is the kind of...

I can't imagine the Seychelles is the kind of market a lot of people make last minute trips to. Their booking window is likely more than 14 days out, which is why they have that level of cancellation...
Sep 9, 20, 6:18 pm
Replies: 77
Views: 7,885
Posted By muzthe42nd

Not quite on the BMG vouchers. They have a...

Not quite on the BMG vouchers. They have a nominal value that is billed to the property when bought. Each brand has a different price, but is typically higher than the mean ADR for that brand. When...
Sep 8, 20, 3:44 pm
Replies: 114
Views: 16,142
Posted By muzthe42nd

Part of the inconsistency is the demand for the...

Part of the inconsistency is the demand for the grab and go breakfast items has skyrocketed and the supply chain has not caught up yet, so Sysco is not able to deliver the items on the Hampton (or...
Sep 7, 20, 7:37 am
Replies: 77
Views: 7,885
Posted By muzthe42nd

Not all Hamptons are franchised, many are managed...

Not all Hamptons are franchised, many are managed by Hilton. The vast majority are franchised though.

https://www.managementservices.hilton.com/en/properties/ (this is out of date, I know of...
Aug 16, 20, 6:16 am
Replies: 107
Views: 19,248
Posted By muzthe42nd

I have worked, and still work, at several Hilton...

I have worked, and still work, at several Hilton hotels.
Aug 15, 20, 6:29 am
Replies: 107
Views: 19,248
Posted By muzthe42nd

Hilton absolutely does not reimburse hotels for...

Hilton absolutely does not reimburse hotels for breakfast. It's part of the cost of doing business as a Hilton branded hotel.

If you choose points as your myway benefit instead, they're not free...
Aug 14, 20, 12:45 pm
Replies: 5
Views: 565
Posted By muzthe42nd

https://www.hilton.com/en/corporate/coronavirus/ ...

https://www.hilton.com/en/corporate/coronavirus/

There's no points expiry in 2020.
Aug 4, 20, 1:32 pm
Replies: 13
Views: 1,458
Posted By muzthe42nd

The government orders rate is typically based on...

The government orders rate is typically based on government per diem, set by the general services administration. As this rate can be vastly below BAR, hotels have the right to ask for proof of...
Aug 2, 20, 9:18 am
Replies: 11
Views: 1,355
Posted By muzthe42nd

Unless the rate was one that was ineligible for...

Unless the rate was one that was ineligible for points, such as a third party booking or comp stay or something.
Jul 23, 20, 10:20 am
Replies: 33
Views: 4,655
Posted By muzthe42nd

Look for an announcement soon. As of July 28th,...

Look for an announcement soon. As of July 28th, required in all indoor public spaces at all US properties, unless the local laws are more restrictive, in which case follow that.
Jul 15, 20, 10:04 am
Replies: 15
Views: 1,920
Posted By muzthe42nd

He was furloughed. Unsure if his position was one...

He was furloughed. Unsure if his position was one that was permanently removed
Jun 9, 20, 5:36 pm
Replies: 6
Views: 1,296
Posted By muzthe42nd

The FAQ mentions they hope the construction will...

The FAQ mentions they hope the construction will be fully funded in 2017. I wonder if this one is actually happening or not.
May 20, 20, 12:55 pm
Replies: 40
Views: 8,391
Posted By muzthe42nd

Looks like the owners are placing this one into...

Looks like the owners are placing this one into liquidation.

https://www.bbc.com/news/uk-scotland-north-east-orkney-shetland-52738873
May 17, 20, 5:17 pm
Replies: 32
Views: 4,992
Posted By muzthe42nd

Also that $100 rate is probably lower than the...

Also that $100 rate is probably lower than the hotel would typically charge when those amenities are available.
May 17, 20, 5:15 pm
Replies: 2
Views: 617
Posted By muzthe42nd

I think it means you used points for that stay.

I think it means you used points for that stay.
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