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Search: Posts Made By: jeanie
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Yesterday, 4:28 pm
Replies: 27
Views: 2,383
Posted By jeanie

I have mixed feelings about business travel right...

I have mixed feelings about business travel right now. I work for an essential business, and I have been told that I will need to start traveling across the US soon. Luckily, my international...
Apr 10, 20, 11:48 pm
Replies: 269
Views: 59,878
Posted By jeanie

I have been checking in on this thread...

I have been checking in on this thread periodically. From what I can tell, long term customers have files that are hundreds or thousands of pages long. That is actually so long it seems...
Apr 6, 20, 9:07 pm
Replies: 690
Views: 141,511
Posted By jeanie

My international flight was cancelled in June,...

My international flight was cancelled in June, and I was put on another flight over 3 hours earlier. The trade show I was going to has been cancelled as well. So I took this opportunity to cancel the...
Apr 5, 20, 7:21 pm
Replies: 46
Views: 3,979
Posted By jeanie

If the Ambassadors can work from home, they...

If the Ambassadors can work from home, they should. But it might also depend on the layout of the office that the Ambassadors work at. If the office allows for ample physical distancing, then that...
Apr 5, 20, 7:16 pm
Replies: 690
Views: 141,511
Posted By jeanie

Just saw your post. It took a few days, but I...

Just saw your post. It took a few days, but I got my $11.20 refund as well.
Mar 23, 20, 6:26 pm
Replies: 690
Views: 141,511
Posted By jeanie

Data Point: I just cancelled a US Domestic...

Data Point: I just cancelled a US Domestic frequent flier award over the phone for mid-May, and they redeposited the miles in my account for no charge.
Jan 31, 20, 4:46 am
Replies: 28
Views: 1,783
Posted By jeanie

I have a similar question. I booked a One World...

I have a similar question. I booked a One World award using AA miles routing ORY/MAD/DUS all on one day in June. When it was booked, I had over a 2 hour layover in MAD. Both flights are on the same...
Jan 21, 20, 6:05 pm
Replies: 16
Views: 3,141
Posted By jeanie

I keep all of my work emails, including the...

I keep all of my work emails, including the travel related ones. There is no record of an email or any other type of communication from her.

My guess is that she did harvest some data from the...
Jan 21, 20, 4:28 pm
Replies: 16
Views: 3,141
Posted By jeanie

As I mentioned earlier, LinkedIn doesn't have...

As I mentioned earlier, LinkedIn doesn't have access to my contacts or my email. So it would be impossible for that to happen. I am one of those people that sets strict privacy settings on my social...
Jan 21, 20, 9:04 am
Replies: 16
Views: 3,141
Posted By jeanie

I don't allow any of my social media accounts...

I don't allow any of my social media accounts access to my contacts or email accounts. I also don't have any LinkedIn 1st or 2nd connections in common with the woman. I think she took customer...
Jan 21, 20, 8:12 am
Replies: 16
Views: 3,141
Posted By jeanie

CY Bogota Airport Worker Contacts Me on LinkedIn Years Later

Several years ago, I stayed for 3 nights at the Courtyard Bogota Airport for a business trip.

Today, I got an invitation to connect on LinkedIn from someone I don't know. I'm in sales, so I...
Sep 16, 19, 12:47 am
Replies: 519
Views: 121,510
Posted By jeanie

I booked a reward room at the TownPlace Suites in...

I booked a reward room at the TownPlace Suites in Times Square for 5 nights in May before the Sept 14. It was 140,000 points. On Sept 15, I got online and looked at the same 5 nights again, and it...
Aug 30, 19, 4:22 am
Replies: 42
Views: 8,637
Posted By jeanie

I didn't get a card, and I am lifetime titanium....

I didn't get a card, and I am lifetime titanium. The last time I logged in, my status was correct. However, it does bother me that I haven't received the card, yet.

BTW, I was one of the people...
Aug 6, 19, 2:30 pm
Replies: 22
Views: 3,550
Posted By jeanie

I stayed at SHS Anchorage Midtown in May, right...

I stayed at SHS Anchorage Midtown in May, right after it was renovated. I had a car. However, I think their shuttle will take you to the train station or airport. I liked it. However, I didn't like...
Jul 24, 19, 11:51 am
Replies: 1,289
Views: 189,927
Posted By jeanie

Actually, if you have to be stuck somewhere, 10...

Actually, if you have to be stuck somewhere, 10 years is a good place. Right now, anything over 10 years doesn't change anything as far as lifetime status goes.
May 8, 19, 9:00 pm
Replies: 35
Views: 3,511
Posted By jeanie

I have had two different hotel programs hacked...

I have had two different hotel programs hacked before. IHG did nothing to resolve the issue. Years worth of points were stolen. Even though I submitted a police report regarding a larger identity...
Mar 5, 19, 8:10 pm
Replies: 34
Views: 2,822
Posted By jeanie

After reading that, I don't blame you! Hilton...

After reading that, I don't blame you! Hilton has had some issues with an IT transition recently as well, but it's no where near as bad as the problems at Marriott!
Mar 5, 19, 6:53 pm
Replies: 34
Views: 2,822
Posted By jeanie

It still might be worth getting William, the...

It still might be worth getting William, the Bonvoy Lurker, involved if the points don't post. Although, I know you are tired of messing with it at this point.

This type of customer service...
Mar 5, 19, 5:01 pm
Replies: 34
Views: 2,822
Posted By jeanie

So if I am reading this correctly, the hotel...

So if I am reading this correctly, the hotel still had to release the certificate. But the hotel didn't know how to release it, and screwed it up. So now the certificate has disappeared?

If you...
Mar 4, 19, 8:39 pm
Replies: 34
Views: 2,822
Posted By jeanie

Well, I'm sorry that all of this is happening to...

Well, I'm sorry that all of this is happening to you. It doesn't make sense.

My experience happened in mid-January. Maybe IT has screwed this up even worse sense then!
Mar 4, 19, 6:52 pm
Replies: 34
Views: 2,822
Posted By jeanie

If you don't mind sharing, was this certificate...

If you don't mind sharing, was this certificate booked before the Dec. 11th IT upgrade or after? It is odd that they have no record at all of your certificate.

It doesn't surprise me that the...
Mar 3, 19, 8:23 pm
Replies: 34
Views: 2,822
Posted By jeanie

I agree. It is a PITA. My guess is that the...

I agree. It is a PITA. My guess is that the hotels like to have the certificates at booking. But they need to find a way to cancel the bookings online. On top of that, their reps aren't trained...
Mar 3, 19, 7:31 pm
Replies: 34
Views: 2,822
Posted By jeanie

Actually, if you read the 3 posts right above...

Actually, if you read the 3 posts right above yours, it tells you how to get your certificate back. Either call the hotel directly, ask for accounting, and tell them they need to put the certificate...
Mar 3, 19, 5:27 pm
Replies: 34
Views: 2,822
Posted By jeanie

Your other option might be to call the hotel...

Your other option might be to call the hotel directly to try to get them to release the certificate back to you. However, it might be difficult to find someone at the hotel who knows about this new...
Mar 3, 19, 5:09 pm
Replies: 34
Views: 2,822
Posted By jeanie

I wanted to move 2 free night certificates from a...

I wanted to move 2 free night certificates from a reservation at a category 4 hotel to a different stay at a category 5 hotel a few months ago. So to avoid calling customer service, I cancelled the...
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