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Search: Posts Made By: Peatisback
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Nov 22, 20, 3:47 pm
Replies: 26
Views: 2,301
Posted By Peatisback

Cat 1-4 free nights yes, Suite upgrades, no.

Cat 1-4 free nights yes, Suite upgrades, no.
Oct 17, 20, 7:15 pm
Replies: 186
Views: 16,485
Posted By Peatisback

I thought I should be able to see spend on my...

I thought I should be able to see spend on my most recent statement, but it's not there.

My business Reserve has the statement ("Your year-to-date spend on your Delta SkyMiles® Reserve Business...
Oct 16, 20, 9:21 am
Replies: 186
Views: 16,485
Posted By Peatisback

The worthless chat agent told me there is a known...

The worthless chat agent told me there is a known issue that will be fixed by 10/30. And couldn't give me my spend information manually. I'm trying to distribute spend to reach the threshold without...
Oct 7, 20, 7:14 am
Replies: 9
Views: 1,360
Posted By Peatisback

I tried asking for web support/IT (said it a few...

I tried asking for web support/IT (said it a few different ways) and was told they don't have that anymore. When I describe the issue to the agent they all say "don't worry, I can see all of your...
Oct 2, 20, 5:09 pm
Replies: 9
Views: 1,360
Posted By Peatisback

Yes- I've called a few times about it and nobody...

Yes- I've called a few times about it and nobody is able to help. The only thing I can think of is that I have a ticket in the refund process. Previously tickets in the refund process (refund...
Sep 25, 20, 12:02 pm
Replies: 186
Views: 16,485
Posted By Peatisback

Never easy to find: ...

Never easy to find:

delta.com/acctactvty/mbrLanding.action
Sep 4, 20, 2:21 pm
Replies: 1,236
Views: 259,629
Posted By Peatisback

Do either the current covid19 waiver or the new...

Do either the current covid19 waiver or the new no change fee policy help extend the ability to use a certificate beyond expiration?

For example, I have one expiring in April 2021, and probably...
Aug 19, 20, 8:33 pm
Replies: 1,975
Views: 336,782
Posted By Peatisback

Correct. I have not yet received the e-mail with...

Correct. I have not yet received the e-mail with the new gift card numbers/pins etc..

Despite what some agents told me the value did not go back to the original gift card numbers/pins
Aug 19, 20, 6:44 am
Replies: 1,975
Views: 336,782
Posted By Peatisback

For my most recent set of refunds I've been...

For my most recent set of refunds I've been waiting over a month.

Refunds I requested in March that had gift cards involved were processed in April and I received the separate e-mail at the same...
Jul 21, 20, 12:15 pm
Replies: 2,689
Views: 705,611
Posted By Peatisback

Did 'My Wallet' go away on the website? I only...

Did 'My Wallet' go away on the website? I only see it in the app....
Jul 17, 20, 8:13 am
Replies: 1,975
Views: 336,782
Posted By Peatisback

I called again about my refund request from 3/27-...

I called again about my refund request from 3/27- the issue was escalated up several levels and I actually received a call back from a manager in the refunds department. Apparently my refund request...
Jul 11, 20, 8:44 am
Replies: 45
Views: 7,419
Posted By Peatisback

People are most contagious in the few days before...

People are most contagious in the few days before they develop symptoms.

Many people take off and leave off their masks when the snack/water bags are passed out.
Jul 3, 20, 8:25 am
Replies: 2,405
Views: 281,360
Posted By Peatisback

Nothing besides the prepackaged bag of...

Nothing besides the prepackaged bag of water/snacks/sanitizer yesterday afternoon on RSW-ATL
Jun 28, 20, 6:54 am
Replies: 123
Views: 22,328
Posted By Peatisback

HR Coconut Point- On weekends breakfast is an...

HR Coconut Point- On weekends breakfast is an attended buffet (no self serve), on weekdays limited breakfast menu only. No room service.
Jun 21, 20, 8:24 am
Replies: 489
Views: 66,575
Posted By Peatisback

Yesterday around 7pm, PM line quoted 1h8m,...

Yesterday around 7pm, PM line quoted 1h8m, received a callback within about 10m.
Jun 4, 20, 9:59 pm
Replies: 327
Views: 45,673
Posted By Peatisback

Yes the system can auto assign blocked seats....

Yes the system can auto assign blocked seats. I've had two seats together when booking as a couple in first, 3 seats across when booking as three people in Y.
Jun 3, 20, 6:28 am
Replies: 1,975
Views: 336,782
Posted By Peatisback

I was told this morning they're still on the last...

I was told this morning they're still on the last week of March. I'm still waiting for a refund from 3/27.
May 17, 20, 7:08 pm
Replies: 489
Views: 66,575
Posted By Peatisback

I called this morning, was quoted 3m for a...

I called this morning, was quoted 3m for a callback, so decided to wait on hold. No answer after half an hour, so I called back and was quoted 2 hours.
May 15, 20, 8:30 am
Replies: 1,975
Views: 336,782
Posted By Peatisback

I have two refunds from the first and second...

I have two refunds from the first and second weeks of March that still haven't been processed. I contacted DL yesterday, and after an hour wait for a callback the phone agent was useless- she...
May 14, 20, 7:47 am
Replies: 124
Views: 19,367
Posted By Peatisback

I sent a SM to Chase and received this...

I sent a SM to Chase and received this information back:

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May 5, 20, 1:20 am
Replies: 832
Views: 224,231
Posted By Peatisback

I received the same e-mail. I wonder if Amex is...

I received the same e-mail. I wonder if Amex is trying to preempt the calls requesting a retention offer.
Apr 23, 20, 1:11 pm
Replies: 1,199
Views: 266,933
Posted By Peatisback

Personal Plat- Member since 2004, <$200 spend,...

Personal Plat- Member since 2004, <$200 spend, offered $500 statement credit or 50,000 MR; no spending requirement.
Apr 12, 20, 12:18 pm
Replies: 1,975
Views: 336,782
Posted By Peatisback

I hope they do- have several trips I need to...

I hope they do- have several trips I need to change/cancel in June due to Coronavirus
Apr 4, 20, 12:51 pm
Replies: 92
Views: 18,199
Posted By Peatisback

Agree that cash is king.If DL goes bankrupt I...

Agree that cash is king.If DL goes bankrupt I wonder how Costco would handle all those discounted DL gift cards I purchased relative to their 100% satisfaction guarantee.....
Apr 4, 20, 11:27 am
Replies: 92
Views: 18,199
Posted By Peatisback

If Delta goes into Chapter 11, any sense if it's...

If Delta goes into Chapter 11, any sense if it's better to be holding an unused gift card versus an e-credit from canceled reservation?
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