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Yesterday, 2:58 pm
Replies: 20
Views: 1,058
Posted By formeraa

The odd thing is that AA has our addresses and...

The odd thing is that AA has our addresses and flight history for that matter. Wouldn't they limit it to addresses in or near the cities of interest? Obviously, a small percentage of people may have...
Aug 16, 19, 10:20 am
Replies: 4
Views: 497
Posted By formeraa

It happens from time to time, as people get sicke...

It happens from time to time, as people get sicke every day. Often, the passengers don't notice it because, at a hub/focus city, they often have spare crews to cover. I'm surprised AS didn't have a...
Aug 15, 19, 11:22 am
Replies: 205
Views: 18,191
Posted By formeraa

I think AA has a "higher tech" level of...

I think AA has a "higher tech" level of passenger. 90% of the passengers on AA are using a "personal device" in some way or another. I reject the notion that you must have PTV's to "elevate" the...
Aug 14, 19, 1:32 pm
Replies: 11
Views: 1,054
Posted By formeraa

Nope, but there is this new-fangled thing called...

Nope, but there is this new-fangled thing called "social media". These incidents are being posted at an alarmingly high rate on social media. So, it just seems as if there is a higher rate of...
Aug 14, 19, 10:53 am
Replies: 26
Views: 1,891
Posted By formeraa

Well, WN has been focusing on larger aircraft...

Well, WN has been focusing on larger aircraft (737-800/MAX 8), but the reality is that not all flights in all markets support that size of aircraft. It might do WN well to bring in the A220 to have...
Aug 12, 19, 5:39 pm
Replies: 455
Views: 174,858
Posted By formeraa

In these cases, I have found AA agents to be...

In these cases, I have found AA agents to be quite reasonable if you politely explain your situation. Let them know that you have a large family with young children flying together and that 25...
Aug 9, 19, 11:58 am
Replies: 78
Views: 6,713
Posted By formeraa

Worked with a travel agency that has a tight...

Worked with a travel agency that has a tight relationship with the airlines. This is a situation where you really want to coordinate with the airlines (all airlines at CLT, the CLT airport...
Aug 8, 19, 5:13 pm
Replies: 83
Views: 9,161
Posted By formeraa

AA has made their decision. JFK will be smaller...

AA has made their decision. JFK will be smaller with O&D traffic only. Nostalgia is fun, but it doesn't pay the bills. Dougie is looking for hubs/flights that will actually make money. PHL is the...
Aug 8, 19, 4:36 pm
Replies: 42
Views: 3,253
Posted By formeraa

My uncle had never flown WN before, but he was...

My uncle had never flown WN before, but he was going from SEA-OAK at the last minute for a funeral. He ended purchasing BS and got A1. He was thrilled about boarding first and thought WN was the...
Aug 8, 19, 2:39 pm
Replies: 45
Views: 3,997
Posted By formeraa

Good grief! It should not take 20 minutes to...

Good grief! It should not take 20 minutes to close a flight...

This is an example from AA. I was running late and got to the gate 8 minutes before departure (fully expecting to wait until the...
Aug 7, 19, 3:17 pm
Replies: 21
Views: 2,837
Posted By formeraa

I have flown to Hawaii by myself for 40 years...

I have flown to Hawaii by myself for 40 years now. I meet friends and family over there for vacation. On my HA flight, the person sitting next to me on both flights was flying alone as well. So, I...
Aug 7, 19, 2:05 pm
Replies: 42
Views: 4,607
Posted By formeraa

Comfortable 2x2 seating, wider seats than 737...I...

Comfortable 2x2 seating, wider seats than 737...I definitely think you should pay a lot more to fly the 737-900ER to SEA.:D
Aug 4, 19, 5:00 pm
Replies: 25
Views: 2,652
Posted By formeraa

As for comparing number of flights on AA vs UA,...

As for comparing number of flights on AA vs UA, it's not much of a comparison. SFO and ORD are hubs for UA, while only ORD is a hub for AA. A longstanding "rule" of airline scheduling says, "Never...
Aug 1, 19, 5:58 pm
Replies: 47
Views: 4,868
Posted By formeraa

I doubt it is that high on Monday...

I doubt it is that high on Monday mornings...don't forget all of the red-eye flights coming in from the West...

And I agree that T is really out of the way for connecting passengers, which are the...
Aug 1, 19, 4:15 pm
Replies: 64
Views: 4,048
Posted By formeraa

This is strange, but it sounds like the GA's...

This is strange, but it sounds like the GA's tried to get her on the flights (scanned the BP and all). So, it was some sort of information in the computer. How would the computer know that the bag...
Aug 1, 19, 2:21 pm
Replies: 377
Views: 26,439
Posted By formeraa

The issue is NOT SIN itself. It is the air...

The issue is NOT SIN itself. It is the air competition and resulting low fares to SIN, which is most likely driving DL's decision.
Aug 1, 19, 2:06 pm
Replies: 15
Views: 1,087
Posted By formeraa

In this case, I would call Southwest and make...

In this case, I would call Southwest and make them justify it. But, this a good reason to buy one-way tickets. It would be so much more clear what was going on. Somehow, the free change may not have...
Aug 1, 19, 2:00 pm
Replies: 18
Views: 1,723
Posted By formeraa

I simply woulnd't risk a 1hr 10 minute connection...

I simply woulnd't risk a 1hr 10 minute connection to a long international flight at DFW. PERIOD.
Jul 31, 19, 10:46 am
Replies: 16
Views: 1,547
Posted By formeraa

I guess I missed the discussion about "wheeled"...

I guess I missed the discussion about "wheeled" carryons, but I do agree that the customer experience should be as consistent as possible across aircraft.
Jul 31, 19, 10:40 am
Replies: 11
Views: 1,415
Posted By formeraa

Think of the plane as your car. Of course, you...

Think of the plane as your car. Of course, you would rather find a problem with a tire BEFORE you have a blowout on the freeway. Having personally been on a plane where the tire blew on takeoff and...
Jul 30, 19, 4:35 pm
Replies: 5
Views: 843
Posted By formeraa

Hmm...my upgrade date is coming up soon and I...

Hmm...my upgrade date is coming up soon and I thought about this situation. When I called Chase to inquire, the agent specifically said that I get the $75 credit after the upgrade date (not the...
Jul 30, 19, 4:14 pm
Replies: 28
Views: 3,706
Posted By formeraa

Exactly what I was thinking!!!!

Exactly what I was thinking!!!!
Jul 30, 19, 1:39 pm
Replies: 28
Views: 2,635
Posted By formeraa

Let's face it...very few large companies provide...

Let's face it...very few large companies provide excellent customer service these days (particularly in the commodity industries). If we want clear and consistent compensation for...
Jul 26, 19, 4:42 pm
Replies: 113
Views: 5,979
Posted By formeraa

Those are part of the equation. However, one of...

Those are part of the equation. However, one of the key factors is the demographics of the customers served by the airport. Remember they are trying to SELL AC memberships. You must have a LOCAL...
Jul 26, 19, 1:39 pm
Replies: 60
Views: 3,802
Posted By formeraa

Funniest question of the day so far!!!! :D ...

Funniest question of the day so far!!!! :D

WN is pulling out of EWR for a reason (they are probably LOSING money there). For AS, expansion at EWR would be the same as the current situation at...
Showing results 1 to 25 of 1000
 


 
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