Search: Posts Made By: HHonors OUTSIDER
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Today, 7:37 am
Replies: 46
Views: 5,128
Posted By HHonors OUTSIDER

OP did you contact Amex and ask them to claw back...

OP did you contact Amex and ask them to claw back the Honors points and reinstate your Amex Rewards points after explaining the exact situation that occurred?
Sep 26, 19, 7:06 am
Replies: 29
Views: 3,462
Posted By HHonors OUTSIDER

I canít wait to see the amazing food that Caption...

I canít wait to see the amazing food that Caption by Hyatt is advertising.
Sep 24, 19, 3:02 pm
Replies: 1,164
Views: 120,395
Posted By HHonors OUTSIDER

Oh they are new. You donít need to respond. If a...

Oh they are new. You donít need to respond. If a property wants to challenge a BRG claim they do it with the BRG department directly. The guest should not be asked to get involved. As the guest all...
Sep 24, 19, 9:39 am
Replies: 1,164
Views: 120,395
Posted By HHonors OUTSIDER

I am confused because I thought individual...

I am confused because I thought individual properties sold wholesale to 3rd party travel sites and Marriott doesnít want that so they offer BRG to book directly with them. What am I missing?
Sep 18, 19, 10:58 am
Replies: 1,164
Views: 120,395
Posted By HHonors OUTSIDER

That last time I ran into this situation it...

That last time I ran into this situation it wasnít a problem. Just book the refundable rate at Marriott.com and put in the notes of the claim there were no non refundable rates available to book.
Sep 18, 19, 9:58 am
Replies: 210
Views: 67,884
Posted By HHonors OUTSIDER

It seems you cannot reach their LRG department...

It seems you cannot reach their LRG department directly for clarification and help on what it takes for successful claims. The former SPG and Marriott you could reach them directly. Now Hilton allows...
Sep 16, 19, 9:04 am
Sep 16, 19, 8:46 am
Replies: 34
Views: 3,844
Posted By HHonors OUTSIDER

The procedure is to detach the 7 night...

The procedure is to detach the 7 night certificate and attach a new 3 night certificate using points in your account. The loyalty program department previously known as Marriott Rewards can do it. If...
Sep 16, 19, 8:08 am
Replies: 34
Views: 3,844
Posted By HHonors OUTSIDER

This is a fixable situation. How many nights out...

This is a fixable situation. How many nights out of the seven did you stay? You mentioned you have enough points to cover the nights that you stayed correct?
Sep 13, 19, 9:50 am
Replies: 379
Views: 66,852
Posted By HHonors OUTSIDER

When peak off peak was first announced it was...

When peak off peak was first announced it was mentioned that any given property could be peak I believe a maximum of 4 months a year which makes sense. This would then require an off peak of 4 months...
Replies: 20
Views: 15,640
Posted By HHonors OUTSIDER

https://www.ihg.com/intercontinental/content/us/en...

https://www.ihg.com/intercontinental/content/us/en/hotel-offers/...
Replies: 7
Views: 723
Posted By HHonors OUTSIDER

Does anyone know of a better deal then $60 for...

Does anyone know of a better deal then $60 for 10,000 points on a points and cash booking? Maybe $50 for 10,000 or $25 for 5000 points.
Sep 4, 19, 3:42 pm
Replies: 185
Views: 27,675
Posted By HHonors OUTSIDER

My best guess is your plan should work and it...

My best guess is your plan should work and it will count.
Sep 4, 19, 3:40 pm
Replies: 185
Views: 27,675
Posted By HHonors OUTSIDER

Thank you for posting this. I will be surprised...

Thank you for posting this. I will be surprised if a stay Sep 7 - 10 doesnít count for this promo for the night of Sep 7th. If anyone has an over lapping stay let us know if It counted?
Replies: 8
Views: 1,329
Posted By HHonors OUTSIDER

Is your email about signing up as a new...

Is your email about signing up as a new Ambassador or renewing your current Ambassador membership?
Jul 11, 19, 3:54 pm
Replies: 1,780
Views: 266,956
Posted By HHonors OUTSIDER

Hopefully someone can post the answer to if you...

Hopefully someone can post the answer to if you will receive the Aspire bonus? I am not sure because you already received the Ascend bonus.
Jul 5, 19, 10:55 am
Replies: 1,132
Views: 106,850
Posted By HHonors OUTSIDER

Yes thatís an unfortunate attitude From CS. Also...

Yes thatís an unfortunate attitude From CS. Also that should be an easy fix. When did the new ďCustomer ServiceĒ start? 2016 maybe or did it begin before the acquisition of Starwood?
Jul 4, 19, 8:47 pm
Replies: 1,132
Views: 106,850
Posted By HHonors OUTSIDER

It should show the member year of the account...

It should show the member year of the account number retained. Did you keep your oldest account number?
Jun 21, 19, 4:48 pm
Replies: 51
Views: 9,567
Posted By HHonors OUTSIDER

I am also surprised your room faced Toulouse St...

I am also surprised your room faced Toulouse St and not Bourbon St. Maybe they didnít have any left when you checked in. I would contact the property directly and ask for a refund of the difference...
May 31, 19, 7:07 am
Replies: 48
Views: 3,793
Posted By HHonors OUTSIDER

Oh maybe based on the Law. What is the difference...

Oh maybe based on the Law. What is the difference between paying for 2 breakfast at the restaurant or prepaying for breakfast? No difference. The OP paid for and is entitled to 2 paid breakfast. So...
May 31, 19, 6:44 am
Replies: 48
Views: 3,793
Posted By HHonors OUTSIDER

To me they stack. The guest paid a higher...

To me they stack. The guest paid a higher breakfast for 2 rate. Those are 2 paid for breakfast. Now if the guest happens to have Marriott Titanic Status that the benefits include the option of...
May 31, 19, 6:35 am
Replies: 48
Views: 3,793
Posted By HHonors OUTSIDER

You make a very good point about wanting the...

You make a very good point about wanting the Hotel to follow the rules only when it benefits the guest. My question is when a guest books a rate including 2 breakfast and checks in at 8 am and is...
May 30, 19, 8:59 pm
Replies: 48
Views: 3,793
Posted By HHonors OUTSIDER

OP are you still in high school? Don't let them...

OP are you still in high school? Don't let them walk all over you. The next time you check in early at the hotel that laughed at you for a one night stay you consume 2 breakfast the morning of check...
May 30, 19, 8:44 pm
Replies: 48
Views: 3,793
Posted By HHonors OUTSIDER

i apologize but I have to disagree. If a guest is...

i apologize but I have to disagree. If a guest is in entitled to 2 free breakfast on a one night stay you are eligible to consume them on day of early arrival and no free breakfast on day of check...
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