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Search: Posts Made By: PointWeasel
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Jun 9, 19, 1:04 pm
Replies: 34
Views: 3,584
Posted By PointWeasel

Another datapoint. As mentioned above,...

Another datapoint.

As mentioned above, Hudson's Bay is very good at posting consistently within 10 to 14 days.

Kiehl's is always very slow or missing altogether and requires follow-up most of...
May 30, 19, 11:50 am
Replies: 249
Views: 21,178
Posted By PointWeasel

Current and Lifetime Titanium Elite and received...

Current and Lifetime Titanium Elite and received $50 e-card yesterday.

My stays count is wait down this year due to ongoing Marriott service issues, and this $50...while appreciated, is the least...
Apr 12, 19, 9:46 am
Replies: 42
Views: 3,025
Posted By PointWeasel

MEX handlers consistently take priority-tagged...

MEX handlers consistently take priority-tagged bags off first from the aircraft and then pile everything else on top of it and then unload priority-tagged bags dead last. Consistently.
Apr 11, 19, 11:42 am
Replies: 42
Views: 3,025
Posted By PointWeasel

Too funny. This has been a challenge with AV at...

Too funny. This has been a challenge with AV at times, with some baggage handlers or other staff down actually ripping of priority tags if pax are not flying the J...not realizing its a Star Gold...
Apr 11, 19, 11:36 am
Replies: 86
Views: 11,151
Posted By PointWeasel

A personalized letter is considered to be that...

A personalized letter is considered to be that amazing that it is part of 'surprise and delight'? Good grief, how lame.
Apr 11, 19, 11:18 am
Replies: 712
Views: 111,307
Posted By PointWeasel

Yes, green check mark was there on the app. ...

Yes, green check mark was there on the app.

Mobile boarding pass confirmed the seat number.

Only at the gate did the downgrade happen.
Apr 10, 19, 10:42 pm
Replies: 23
Views: 2,453
Posted By PointWeasel

This is unacceptable and I have experienced the...

This is unacceptable and I have experienced the same thing before a few times in the past couple of years.

Common sense (and good customer service) can be hard to come by these days...
Apr 10, 19, 10:37 pm
Replies: 55
Views: 3,902
Posted By PointWeasel

They lost me at 'select team of...

They lost me at 'select team of professionals'...adding a bit of fluff to their job descriptions.

The first scenario that came to mind is the Portland Doubletree situation with that 'select team...
Apr 10, 19, 10:29 pm
Replies: 712
Views: 111,307
Posted By PointWeasel

It was the rouge experience...nothing was said at...

It was the rouge experience...nothing was said at all. A new boarding pass and when asked "the flight is departing, you need to board right away.

At a minimum I would expect a refund of the exit...
Apr 10, 19, 12:29 pm
Replies: 712
Views: 111,307
Posted By PointWeasel

Thank you for the scenarios, I needed a reminder....

Thank you for the scenarios, I needed a reminder.

The flight is questions was AC PHX-YYZ the other day and the gate agents made no comment as to why, etc. The original exit row seat had been...
Apr 10, 19, 11:40 am
Replies: 183
Views: 11,311
Posted By PointWeasel

I still have no AQD posting for any flights taken...

I still have no AQD posting for any flights taken so far this year. Odd.
Apr 10, 19, 11:28 am
Replies: 712
Views: 111,307
Posted By PointWeasel

I need a reminder of how a confirmed upgrade and...

I need a reminder of how a confirmed upgrade and seat assignment can be taken back at the gate?
Apr 9, 19, 1:04 pm
Replies: 296
Views: 28,939
Posted By PointWeasel

Called in regarding missing award stays from...

Called in regarding missing award stays from earlier this year and:

1. on my App is shows me correctly as Titanium Elite, phone numbers on the App are the basic ones. Awesome.
2. agent answers...
Apr 7, 19, 11:24 am
Replies: 376
Views: 45,996
Posted By PointWeasel

Reduced euprades rrequirements and same-day...

Reduced euprades rrequirements and same-day standby are a key perk for me.
Apr 5, 19, 1:08 pm
Replies: 805
Views: 49,574
Posted By PointWeasel

Trollin, trollin, trollin...

Trollin, trollin, trollin...
Apr 4, 19, 4:40 pm
Replies: 805
Views: 49,574
Posted By PointWeasel

Have you been in contact with Marriott OCA staff...

Have you been in contact with Marriott OCA staff as yet?

I am shocked to read that a St Regis would play games like this, and to this length.

Hang in there.
Mar 30, 19, 1:35 pm
Replies: 296
Views: 28,939
Posted By PointWeasel

I would say 'reasonably good' in my experience...

I would say 'reasonably good' in my experience pre-changes. SPG was always better consistently, but of course not perfect.

Now its an exercise in frustration.
Mar 29, 19, 5:18 pm
Replies: 25
Views: 1,331
Posted By PointWeasel

those would be different cublicles in different...

those would be different cublicles in different offices.

I laughed when the email came through, then promptly deleted it

so far WOH and IHG are doing well in my books, at leas with the IHG...
Mar 29, 19, 5:12 pm
Replies: 25
Views: 1,331
Posted By PointWeasel

those would be different cublicles in different...

those would be different cublicles in different offices.

I laughed when the email came through, then promptly deleted it

so far WOH and IHG are doing well in my books, at leas with the IHG...
Mar 29, 19, 2:22 pm
Replies: 75
Views: 6,054
Posted By PointWeasel

as someone who was up at 330 am today to ensure I...

as someone who was up at 330 am today to ensure I arrived at least 75 mins before my MEX-YVR departure time I wish I could have arrived 45 mins before departure and still made it.

my bag tag...
Mar 25, 19, 8:39 pm
Replies: 10
Views: 930
Posted By PointWeasel

yes, that is why its called Air Canada rouge and...

yes, that is why its called Air Canada rouge and not just Air Canada.
Mar 25, 19, 6:06 pm
Replies: 54
Views: 5,024
Posted By PointWeasel

I hope this is sarcasm, but from your previous...

I hope this is sarcasm, but from your previous posting history its likely not.
Mar 24, 19, 12:17 pm
Replies: 8
Views: 921
Posted By PointWeasel

Awesome. As a lowly E75K...my hold times...

Awesome.

As a lowly E75K...my hold times vary from between 35 to 50 mins this past week.

Meanwhile the Westjet Platinum line is picked up immediately.
Mar 22, 19, 3:30 pm
Replies: 296
Views: 28,939
Posted By PointWeasel

Arne and Team are so out of touch with reality...

Arne and Team are so out of touch with reality that they continue to minimize the ongoing challenges and I am confident we are still referred to as "noise around the edges.".
Mar 22, 19, 1:40 pm
Replies: 40
Views: 2,754
Posted By PointWeasel

[QUOTE=canadiancow;30917848]Your first sentence...

[QUOTE=canadiancow;30917848]Your first sentence is incorrect. Compensation is due if the cabin traveled in is lower than the cabin paid for. This is completely independent of what happened in the...
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