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Search: Posts Made By: Kmxu
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Yesterday, 7:27 pm
Replies: 339
Views: 48,813
Posted By Kmxu

Call again until some competent agent can fix the...

Call again until some competent agent can fix the problem or upgrade cleared forcefully!
Good luck.
Yesterday, 4:03 pm
Replies: 6
Views: 558
Posted By Kmxu

Same experience just two days ago. I changed my...

Same experience just two days ago. I changed my ticket under the Coronavirus waiver. My friend had to call 1K line to re-apply request for my new flights. The PlusPoints were not returned properly.
Yesterday, 11:40 am
Replies: 106
Views: 15,312
Posted By Kmxu

This kevflyer post might be referred to the...

This kevflyer post might be referred to the update from WUH waiver to PVG/PEK/CTU waiver issued on 25th. Both DL and AA issued waivers before UA. So, I guess that there won’t be another extension to...
Jan 25, 20, 4:57 am
Replies: 106
Views: 15,312
Posted By Kmxu

The workers at the mask factories are in Spring...

The workers at the mask factories are in Spring Festival break. The factory output is limited but demands are skyrocketed. More masks will be produced in a few more days after those workers return to...
Jan 24, 20, 8:57 pm
Replies: 106
Views: 15,312
Posted By Kmxu

Just call and talk to an agent. Agent may help...

Just call and talk to an agent. Agent may help you more than the website can.
Jan 24, 20, 8:32 pm
Replies: 106
Views: 15,312
Posted By Kmxu

The change fees are $150 per person. I did...

The change fees are $150 per person.

I did call twice for changing ticket today. The original flight was upgraded to Polaris, but both agents’ supervisors said that I could not keep the upgrade. I...
Jan 24, 20, 5:09 pm
Replies: 106
Views: 15,312
Posted By Kmxu

AA and DL have waivers for PVG and PEK

United is still waiting to issue a waiver for PEK and PVG. Here is a part of the article appearing at USA Today.
American has two waivers, one covering Wuhan and one covering Shanghai and Beijing,...
Jan 23, 20, 8:49 pm
Replies: 106
Views: 15,312
Posted By Kmxu

The answer depends upon what problem you talk...

The answer depends upon what problem you talk about. For the coronavirus spread problem in China, it is huge because 30% of Wuhan population could travel to other parts of the country via public...
Jan 23, 20, 7:11 pm
Replies: 106
Views: 15,312
Posted By Kmxu

Thanks. I called 1K line, and the best that...

Thanks.
I called 1K line, and the best that they could do was to waive the change fees but not the fare differences. I should wait for an expansion of waiver or take the originally book flights. The...
Jan 23, 20, 4:43 pm
Replies: 106
Views: 15,312
Posted By Kmxu

Change tickets

I will call United late today about changing tickets to return to US earlier. One of them is an award ticket in IN class. The first segment is on Air China. The rest are on UA. I do not find any IN...
Jan 23, 20, 2:39 am
Replies: 106
Views: 15,312
Posted By Kmxu

I am in China now. Wuhan is totally isolated now....

I am in China now. Wuhan is totally isolated now. No one can escape or enter Wuhan right now, which is unimaginable in US. Because the lunar New Year, the coronavirus spreads very quickly due to the...
Jan 20, 20, 9:58 pm
Replies: 5
Views: 954
Posted By Kmxu

IAD-PEK on Feb. 23 is cancelled, too.

IAD-PEK on Feb. 23 is cancelled, too.
Jan 20, 20, 6:43 am
Replies: 13
Views: 1,483
Posted By Kmxu

The PP meals are route dependent. I do not think...

The PP meals are route dependent. I do not think that the PP meals are closer than Polaris meals. They are closer to economy meals than Polaris meals. The attached pictures are for IAD-NRT....
Jan 20, 20, 6:36 am
Replies: 1,377
Views: 303,043
Posted By Kmxu

With checked bags, any SDC option would be...

With checked bags, any SDC option would be eliminated unless you talk to an agent in airport and you have sufficient time for agent to move bags to the new flight.
Jan 20, 20, 6:33 am
Replies: 339
Views: 48,813
Posted By Kmxu

Same day change to an earlier LAX-SFO flight...

Same day change to an earlier LAX-SFO flight would return the PlusPoints if the transoceanic segment is not cleared. Good luck.
Jan 20, 20, 3:04 am
Replies: 840
Views: 126,711
Posted By Kmxu

When I looked at posting of flight credits, the...

When I looked at posting of flight credits, the PQP for outbound flights (US-> PVG) was 77. The first segment of the return flights, PVG-LAX, has a PQP of 375. The international surcharge was $208...
Jan 18, 20, 12:05 pm
Replies: 339
Views: 48,813
Posted By Kmxu

You summarized my situation very well. All 1K...

You summarized my situation very well. All 1K agents except for one or two tried to fix this problem without any success. The ones that did not want to try told me that I was on upgrade standby list...
Jan 18, 20, 9:50 am
Jan 17, 20, 6:44 pm
Replies: 339
Views: 48,813
Posted By Kmxu

One of the six agents and their supervisors ...

One of the six agents and their supervisors acknowledged the system glitch. :)
Jan 17, 20, 6:18 pm
Replies: 339
Views: 48,813
Posted By Kmxu

Success!

After a total of 4 hours of phone calls (6 times), a supervisor forced PZ space and cleared the upgrade for me at T-22 h. Two agents were involved with each of these calls. The total cost for UA was...
Jan 17, 20, 12:05 pm
Replies: 5
Views: 625
Posted By Kmxu

More info on this thread

call United to waitlist for IN space. Good luck.
https://www.flyertalk.com/forum/united-airlines-mileageplus/1324831-consolidated-waitlist-award-seats-questions-issues-70.html#post31960406
Jan 16, 20, 9:17 pm
Replies: 271
Views: 56,783
Posted By Kmxu

Yes!

Yes!
Jan 16, 20, 12:36 pm
Replies: 1,377
Views: 303,043
Posted By Kmxu

Did you make the change successfully? This...

Did you make the change successfully?
This situation is not uncommon. For example, there are two daily SFO-PVG flights. The earlier one does not have PremiumPlus, but the later one does.
Jan 16, 20, 2:44 am
Replies: 1,377
Views: 303,043
Posted By Kmxu

Purple or blue on the seat map? If blue, E+...

Purple or blue on the seat map? If blue, E+ service only. The route does not have PremiumPlus service yet.
Jan 13, 20, 8:13 am
Replies: 771
Views: 137,823
Posted By Kmxu

No. 1 on one of the two standby lists; standby...

No. 1 on one of the two standby lists; standby for an economy seat and also for a FC seat. Non-Revs can be on both list. He jumped on a paying pax on the latter.
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