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Search: Posts Made By: dmahon
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May 18, 20, 7:15 am
Replies: 18
Views: 2,749
Posted By dmahon

The hotel have responded via email and agreed to...

The hotel have responded via email and agreed to a refund "which might take 5 days". About an hour later I got a notification from my Amex app on my phone which is a bit confusing as it looks like a...
May 16, 20, 5:47 am
Replies: 18
Views: 2,749
Posted By dmahon

Thanks. I have now emailed the property directly....

Thanks. I have now emailed the property directly. I also emailed [email protected] (as per the Hilton Honors Ambassador...
May 16, 20, 4:22 am
Replies: 18
Views: 2,749
Posted By dmahon

You would think they couldn't possibly be so...

You would think they couldn't possibly be so dumb.

I called on the global support number to cancel an advance purchase booking for arrival on 20th June and have been told that they cannot do that...
May 6, 20, 5:45 pm
Replies: 54
Views: 9,029
Posted By dmahon

Iíve had to cancel a 12 day stay in early June,...

Iíve had to cancel a 12 day stay in early June, which I booked on a dinner, bed and breakfast deal. I was hoping to be able to go but the hotel isnít providing dinner, my airline has just cancelled...
May 5, 20, 4:33 pm
Replies: 190
Views: 31,679
Posted By dmahon

I called three times, got cut off each time with...

I called three times, got cut off each time with the "too busy" message. So I called the Gold number - which was answered quite quickly, but they couldn't hear me! Called again, got through quickly...
May 5, 20, 11:46 am
Replies: 755
Views: 131,694
Posted By dmahon

I have now received the cancellation email. ...

I have now received the cancellation email.

All things considered, BA were quick to answer the phone and process the refund so hats off there.
May 4, 20, 2:47 pm
Replies: 755
Views: 131,694
Posted By dmahon

I haven't heard anything about my LGW-MLA flights...

I haven't heard anything about my LGW-MLA flights in June, but can't book anything before 1st July from today. Was OK over the weekend.
Apr 29, 16, 3:52 pm
Replies: 141
Views: 53,153
Posted By dmahon

I can get in with Chrome, but not with Edge.

I can get in with Chrome, but not with Edge.
Jun 24, 14, 7:50 am
Replies: 95
Views: 12,000
Posted By dmahon

I really need to be in paris for a few days so...

I really need to be in paris for a few days so have bought a business ticket on eurostar just in case. I have seats outbound and return (wed and sun), same day as my flights.

If I don't need it, I...
Jan 7, 13, 6:44 am
Replies: 1,287
Views: 133,937
Posted By dmahon

Appears to just be a big gap at LGW North where...

Appears to just be a big gap at LGW North where the IRIS machine used to be. Shame.
Nov 6, 12, 4:00 pm
Replies: 145
Views: 14,070
Posted By dmahon

I'm not surprised the OP is upset. He was lied to...

I'm not surprised the OP is upset. He was lied to twice before being told that actually, he wouldn't be getting the plane after all. Unfortunately there are always a few BA fanbois that reject any...
Oct 21, 12, 4:56 pm
Replies: 9
Views: 1,249
Posted By dmahon

To answer myself - during the booking process you...

To answer myself - during the booking process you get to say which terminal you want to pick up from, and that includes T4, even when going through the BA site.
Oct 17, 12, 6:02 am
Replies: 9
Views: 1,249
Posted By dmahon

I thought that the BA option was simply the BAA...

I thought that the BA option was simply the BAA Heathrow valet rebranded? As the availability is different, is this not the case?
Oct 16, 12, 5:35 pm
Replies: 9
Views: 1,249
Posted By dmahon

Anyone? Someone must have done it recently.

Anyone? Someone must have done it recently.
Oct 16, 12, 7:18 am
Replies: 9
Views: 1,474
Posted By dmahon

Upgrades do sometimes become available in the few...

Upgrades do sometimes become available in the few days prior to departure.

A couple of us upgraded (to F) on our way back from San Diego (via Chicago) earlier this year and a colleague upgraded to...
Oct 16, 12, 7:09 am
Replies: 9
Views: 1,249
Posted By dmahon

Valet parking

Long ago I decided to use valet parking to save the hassle of the airport bus (unless short term parking is on a really good special offer), but this time I need to depart T5 and collect at T4 (after...
Sep 16, 12, 6:10 pm
Replies: 2
Views: 979
Posted By dmahon

Sofitel Rome

There seems to be little said about the Sofitel in Rome.

Last time I visited I stayed at the Intercontinental and got an excellent room. There appear to be mixed reports, however, and even as an...
Sep 9, 12, 9:36 am
Replies: 147
Views: 16,990
Posted By dmahon

Is the lesson here to move your Avios out of BA,...

Is the lesson here to move your Avios out of BA, and only move them back in when you want to book a redemption?
Sep 7, 12, 4:53 pm
Replies: 7
Views: 955
Posted By dmahon

Thanks for the suggestions so far, will take a...

Thanks for the suggestions so far, will take a look at them. Would prefer somewhere relatively central, so I think the hotels near the Vatican are out.
Sep 7, 12, 1:40 pm
Replies: 7
Views: 955
Posted By dmahon

[OT] Rome hotel suggestions

Am using a 241 and Avios for a CE trip to Rome in the near future, under the new rules it doesn't seem so bad. Need advice on a hotel.

Want somewhere decent for me and the wife for 3 nights.

I...
Aug 27, 12, 3:50 am
Replies: 2,981
Views: 390,104
Posted By dmahon

Yes - they could refund the whole thing and then...

Yes - they could refund the whole thing and then rebook with your second voucher. You'd have to pay the refund fee for all 4 tickets (unless you are gold, when it is waived). Consider using the miles...
Jul 31, 12, 5:10 am
Replies: 9
Views: 1,195
Posted By dmahon

Are you sure the cost to change is free? I would...

Are you sure the cost to change is free? I would expect a £25 change fee per ticket (unless you have a gold card, when it is waived).
Replies: 540
Views: 88,477
Posted By dmahon

I was just looking at this thread as I'm wanting...

I was just looking at this thread as I'm wanting to stay in Rome in October.

Last time I stayed there, 2 years ago, I booked a double room with an inner balcony and was upgraded (as an ambassador)...
Jul 21, 12, 7:39 am
Replies: 30
Views: 5,596
Posted By dmahon

No doubt they could, but they won't.

No doubt they could, but they won't.
Jul 17, 12, 11:52 am
Replies: 2,981
Views: 390,104
Posted By dmahon

Just cancelled my Amex Platinum card as the fees...

Just cancelled my Amex Platinum card as the fees have gone up and the insurance benefit has gone down. I don't appear to have spent more than £1,000 on it over the last 5 years anyway and I was only...
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