Search: Posts Made By: LH4116
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Oct 15, 19, 5:22 am
Replies: 584
Views: 119,907
Posted By LH4116

Have anyone had any success booking an award...

Have anyone had any success booking an award ticket through the call center? The website doesn't work either and my local ticket office specifically tells me NOT to contact them for Star Alliance...
Sep 29, 19, 1:05 pm
Replies: 514
Views: 175,210
Posted By LH4116

Not sure if this has been discussed already but...

Not sure if this has been discussed already but is there any way to reserve the bulkhead seats in business class in advance? I'm referring to 5A and 5K on the 777-300ER. On the seat map these are...
Sep 27, 19, 6:40 am
Replies: 680
Views: 110,050
Posted By LH4116

Luckily I know a person at the Stockholm office...

Luckily I know a person at the Stockholm office in the center of the city, and he was able to pull some strings and contact the back office. Essentially they merged my last name on my membership...
Sep 26, 19, 6:35 pm
Replies: 680
Views: 110,050
Posted By LH4116

Okay, usually they have replied to me in 3-4...

Okay, usually they have replied to me in 3-4 days. Is there any chance for the local sales office to expedite the process or deduct the vouchers manually?
Sep 26, 19, 5:02 pm
Replies: 680
Views: 110,050
Posted By LH4116

I was advised to fill out a form to have my last...

I was advised to fill out a form to have my last name merged as one word with the promise that it will be done by tomorrow morning. If not then I'll probably pay them a visit at the Stockholm City...
Sep 26, 19, 4:30 pm
Replies: 680
Views: 110,050
Posted By LH4116

When things couldn't possible get worse, they...

When things couldn't possible get worse, they did.

I booked a round trip ticket to Singapore in Economy. Made sure to check that there was availability and it checked out. J-Class available both...
Aug 25, 19, 3:40 am
Replies: 23
Views: 2,709
Posted By LH4116

Did you book Y as in full fare Economy Class or...

Did you book Y as in full fare Economy Class or just Economy Class? I advise not to use those acronyms unless you specifically mean full fare Y or J as in the booking class J used for upgrade space...
Replies: 3
Views: 1,001
Posted By LH4116

Singapore Airlines Premium Cabin awards no longer bookable through Miles&More?

Was checking the availability for SQ flights on Miles&More and I noticed that First and Business Class awards on long haul flights are no longer bookable. Is this a permanent change or just a...
Jun 2, 19, 1:28 pm
Replies: 11
Views: 1,499
Posted By LH4116

Some of the 77Ws in the fleet are pushing 10...

Some of the 77Ws in the fleet are pushing 10 years old, and those seats are due for a replacement. For the younger aircraft in the fleet, they will also be due for a replacement in the next 3-4 years.
Replies: 129
Views: 10,650
Posted By LH4116

The new website doesn't work at all for me. I'm...

The new website doesn't work at all for me. I'm unable to log into my account on Chrome. When clicking on the log in button nothing happens. When I try on Safari it does let me log in, but when I...
Apr 11, 19, 3:23 pm
Replies: 5
Views: 1,063
Posted By LH4116

It took me nearly a month and countless of calls...

It took me nearly a month and countless of calls and Facebook messages to Turkish, but not it appears that the issue has been resolved and my account shows 40K status miles i.e Elite Plus status...
Mar 22, 19, 7:46 am
Replies: 5
Views: 1,063
Posted By LH4116

22000 status miles gone from my account. Turkish Airlines won't give an explanation.

I'm in the process of renewing my Elite Plus Status for 2019, so far in 2019 I have collected roughly 37000 status miles.

Today however when I logged in to my account, I noticed that my balance...
Feb 12, 19, 5:11 pm
Replies: 12
Views: 1,262
Posted By LH4116

How to avoid Aircraft swaps? A380 to 77W without First

Thai Airways are notoriously known for their frequent aircraft swaps.

I'm currently booked on TG910 BKK-LHR in First on January 7th next year. To my understanding they have a tendency to swap...
Jan 27, 19, 2:51 am
Replies: 14
Views: 1,462
Posted By LH4116

An update on the situation: It took me...

An update on the situation:

It took me nearly a month, several phone calls, e-mail forms and messages to the Facebook team to finally get it resolved.

The correct miles were credited to my...
Jan 19, 19, 2:27 am
Replies: 14
Views: 1,462
Posted By LH4116

Still no word from TK after two weeks. Though for...

Still no word from TK after two weeks. Though for whatever reason they decided to shorten my membership year by one month. Status miles balance is no longer negative, but I still havenít been...
Jan 8, 19, 4:51 pm
Replies: 14
Views: 1,462
Posted By LH4116

I received an e-mail reply to my claim form that...

I received an e-mail reply to my claim form that my flights were already registered in my account, completely ignoring the claim itself and the fact that the miles are still incorrect. I suspect that...
Jan 6, 19, 2:26 pm
Replies: 27
Views: 1,700
Posted By LH4116

Had the same issue with a ticket booked in L and...

Had the same issue with a ticket booked in L and Q class which earn 50 and 100%. Agent also confirmed that they had been credited as P-class. Sent in a claim form, but it will likely take months...
Jan 6, 19, 2:23 pm
Replies: 14
Views: 1,462
Posted By LH4116

I guess that we'll have to wait and see. I did...

I guess that we'll have to wait and see. I did have one more flight IST-ARN credit, also with the incorrect miles and it did't make a difference on the status miles, still showing as -4156. I also...
Jan 4, 19, 2:03 am
Replies: 14
Views: 1,462
Posted By LH4116

Wrong mileage credit and negative status miles balance

As has been discussed in previous threads, I fell victim to Turkish Airlines recent issues with the system update. I had originally booked an Economy ticket to Buenos Aires in L and Q class which...
Oct 6, 18, 8:48 am
Replies: 7
Views: 1,322
Posted By LH4116

This has happened to me with a ticket to Buenos...

This has happened to me with a ticket to Buenos Aires, upgraded to Business using the vouchers. The first two times confirming the changes were quite straight forward, just a long phone call and that...
Aug 26, 18, 5:03 pm
Replies: 9
Views: 1,034
Posted By LH4116

My Elite Plus membership was earned on December...

My Elite Plus membership was earned on December 10th 2016, so my first membership period runs from December 10th 2016 to December 31st 2018. In other words I expect my next membership period to begin...
Aug 26, 18, 8:33 am
Replies: 9
Views: 1,034
Posted By LH4116

I had a quick look at my mileage statement for...

I had a quick look at my mileage statement for July 2018, and I noticed that the flight that I took on January 2nd of 2018 counted as my 1st membership year mileage, despite my membership year...
Aug 24, 18, 5:25 pm
Replies: 6
Views: 940
Posted By LH4116

Short answer: No. I had this done to an...

Short answer: No.

I had this done to an upcoming reservation ARN-IST-EZE round trip which was upgraded with my Elite Plus vouchers. Had a 10 minute schedule change on the first and third flight. I...
Aug 24, 18, 5:22 pm
Replies: 3
Views: 667
Posted By LH4116

I have redeemed miles for two award tickets on...

I have redeemed miles for two award tickets on ANA, FRA-HND in First and BRU-NRT-SIN in Business. Both times I called up the hotline to reserve the award seats, and then I went to a ticket office to...
Aug 11, 18, 6:11 pm
Replies: 9
Views: 1,034
Posted By LH4116

When does my membership year begin? On the 1st or the 3rd of the month

As the title implies.

My membership year runs from January to December, i.e the same as a calendar year. In 2019 my Elite Plus requalification period resets, and I have a flight booked at 10...
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