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Search: Posts Made By: Castleford Tiger
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Jul 17, 19, 3:42 am
Jul 5, 19, 6:07 am
Replies: 677
Views: 70,488
Posted By Castleford Tiger

There are definitely some updates to the website...

There are definitely some updates to the website going on, but it seems the usual slap-dash style. Yesterday, (for me at least) the search results pages were completely different with icons for the...
Replies: 75
Views: 6,191
Posted By Castleford Tiger

After two week and several attempts, I finally...

After two week and several attempts, I finally managed to link my accounts using this link .https://www.flyingblue.nl/en/partners/hotel/hotel-le-club-accor-hotels/presentation.

Shame that I won't...
Jun 26, 19, 6:04 am
Replies: 61
Views: 4,297
Posted By Castleford Tiger

I went to register and this happens... Oops!...

I went to register and this happens...

Oops! Something’s gone wrong. We were unable to complete your subscription.

CT
Jun 25, 19, 12:26 pm
Replies: 677
Views: 70,488
Posted By Castleford Tiger

Same for me for days. I tried to use the contact...

Same for me for days. I tried to use the contact form and this crashed also. Joke IT, but not in a funny way. I called Central Reservations to cancel a booking for next week. Then I asked to speak...
May 1, 19, 3:23 am
Replies: 677
Views: 70,488
Posted By Castleford Tiger

Maelstrom, Thanks for the advice, but actually...

Maelstrom, Thanks for the advice, but actually the points were posted before I had the chance. I am still waiting for the missing reservation to show on my account 12 days now.

CT
May 1, 19, 3:20 am
Replies: 38
Views: 1,972
Posted By Castleford Tiger

Based on my travels. Spain - Very poor...

Based on my travels.

Spain - Very poor outside of Barcelona. Valencia has 2 Ibis and 1 Budget Ibis only. Similar in Alicante. Madrid a little better, but that said, Spain is very well served by...
Apr 18, 19, 7:39 am
Replies: 677
Views: 70,488
Posted By Castleford Tiger

Oh no I have two issues and need the help of CS. ...

Oh no I have two issues and need the help of CS.

1, Recent stay - the points have posted but zero nights.
2. Reservation made two days ago not showing on my account.

Sent two contact forms...
Mar 14, 19, 2:29 am
Replies: 741
Views: 97,238
Posted By Castleford Tiger

Novotel, Massy, France Gold Drink voucher ...

Novotel, Massy, France
Gold
Drink voucher
Nothing else
Mar 14, 19, 2:24 am
Replies: 396
Views: 30,899
Posted By Castleford Tiger

This is my experience exactly and it made no...

This is my experience exactly and it made no difference weather an Ibis or Sofitel.

CT
Feb 7, 19, 11:32 am
Replies: 75
Views: 5,328
Posted By Castleford Tiger

This has not been my experience. I have cancelled...

This has not been my experience. I have cancelled several refundable reservations on points. The points have always been credited back to my account.

CT
Feb 6, 19, 3:31 am
Replies: 16
Views: 1,043
Posted By Castleford Tiger

Me and my wife stayed at the Mercure Colosseo...

Me and my wife stayed at the Mercure Colosseo last December and had a really good time. Fantastic location and great staff. Frankly the garishness of the MGallery rooms put me off.
Jan 23, 19, 3:45 am
Replies: 3
Views: 353
Posted By Castleford Tiger

I have stayed there a couple of times, as I had...

I have stayed there a couple of times, as I had business in the area. It is quite a way out of town and at least 60 minutes to/from the airport by car, although there is a subway station nearby...
Jan 17, 19, 2:44 am
Replies: 44
Views: 3,312
Posted By Castleford Tiger

I am Hilton Gold also. Recently I have reduced my...

I am Hilton Gold also. Recently I have reduced my stays with Accor and will continue to do so (used to be Plat with 60+ nights). Basically, their incompetent Customer Service and poor IT are driving...
Dec 16, 18, 11:46 am
Replies: 231
Views: 27,815
Posted By Castleford Tiger

- Name of the hotel: Mercure Leeds Centre ...

- Name of the hotel:
Mercure Leeds Centre


- What is your Le Club status?
Gold


- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Yes
Sep 13, 18, 2:56 am
Replies: 5
Views: 779
Posted By Castleford Tiger

Looks like Maud is on a completely different...

Looks like Maud is on a completely different planet from the rest of us. Gilbertaue is absolutely correct with his two priorities. The stuff she is talking about is complete non-sense.

CT
Jul 5, 18, 8:05 am
Replies: 6
Views: 1,036
Posted By Castleford Tiger

What utter nonsense. Just have a working...

What utter nonsense.

Just have a working website. Like the competition do.

CT
Jul 1, 18, 5:03 am
Replies: 677
Views: 70,488
Posted By Castleford Tiger

I have a flexible reservation using 70,000 points...

I have a flexible reservation using 70,000 points and my plans have changed. Yesterday I could not access my bookings. Today I cannot access my account, either through website using Chrome or IE or...
Jun 7, 18, 3:17 am
Replies: 18
Views: 2,378
Posted By Castleford Tiger

No, I do not think it will happen, I only hope. I...

No, I do not think it will happen, I only hope. I doubt that Accor can give any guarantee that we have not been made worse off. There are numerous posts as to the IT issues that they suffer.

Last...
Jun 6, 18, 2:04 am
Replies: 18
Views: 2,378
Posted By Castleford Tiger

If is is an IT error, then one would hope that...

If is is an IT error, then one would hope that those Platinum members who paid higher rates will be compensated for their loss.

CT
May 24, 18, 3:34 am
Replies: 194
Views: 15,870
Posted By Castleford Tiger

370 points with 5 stays. Plat for 4 years, Gold...

370 points with 5 stays. Plat for 4 years, Gold this year, but I no longer have the patience to deal with the website issues and poor Customer Service. May not even make Silver this year and not...
May 9, 18, 4:42 am
Replies: 677
Views: 70,488
Posted By Castleford Tiger

Can't log into my account today. Just get a...

Can't log into my account today. Just get a swirling circle. Do Accor know how bad their website actually is? Do they care?

Rubbish.

CT
Jan 26, 18, 2:45 am
Replies: 1
Views: 655
Posted By Castleford Tiger

No, I got the same result also. Perhaps this is...

No, I got the same result also. Perhaps this is the key part..."two nights at one of our Mercure hotels". We just do not know which one. I really I am not sure what value, if any, there is in these...
Dec 12, 17, 5:41 am
Replies: 83
Views: 21,173
Posted By Castleford Tiger

This is a shame. However, I was never that...

This is a shame. However, I was never that impressed with the food in the lounge. I found the JW Marriott down the street to be better in this respect. This will be my go-to hotel in the future.
Sep 15, 17, 1:38 am
Replies: 113
Views: 15,295
Posted By Castleford Tiger

I will hit Gold this month and not make Plat this...

I will hit Gold this month and not make Plat this year. Last year I would have qualified with both points and nights. I have travelled about the same amount, but Accor's poor IT and CS have pushed me...
Showing results 1 to 25 of 128
 


 
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