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Search: Posts Made By: SamOF
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Jun 25, 19, 8:46 pm
Replies: 61
Views: 3,352
Posted By SamOF

How would anyone verify that the flight monitors...

How would anyone verify that the flight monitors had the wrong information even if we had that info?
Jun 25, 19, 6:46 pm
Replies: 61
Views: 3,352
Posted By SamOF

I'm confused—why would there be a gate agent at...

I'm confused—why would there be a gate agent at the old gate at all at D-15:00 to make an announcement?
Jun 25, 19, 5:30 pm
Replies: 61
Views: 3,352
Posted By SamOF

Are folks here not reading the OP? S/he clearly...

Are folks here not reading the OP? S/he clearly stated that the departures board still had the original gate after the flight had already departed from the new gate, and that a camera phone photo of...
Jun 24, 19, 8:56 am
Replies: 30
Views: 2,142
Posted By SamOF

No, I think the non-revs are too busy lacing...

No, I think the non-revs are too busy lacing vaccines with autism-causing substances to be booking up flights like that.
Jun 21, 19, 5:47 pm
Replies: 3,586
Views: 456,748
Posted By SamOF

Credit is based on the flight number, not the...

Credit is based on the flight number, not the ticket stock—VS G credits as ineligible, DL G as PS, but it has nothing to do with whether it's a 006 ticket or not.
Jun 21, 19, 5:42 pm
Replies: 51
Views: 10,020
Posted By SamOF

Why? If you miss a tight connection, the result...

Why? If you miss a tight connection, the result is likely just spending extra time in the lounge. And if—as is very likely, statistically–you make the connection, you save time in the airport.
Jun 8, 19, 9:49 am
Replies: 97
Views: 5,765
Posted By SamOF

Exactly. The law or a contract isn't some clear,...

Exactly. The law or a contract isn't some clear, magical thing. There are requirements and legal considerations beyond customer service that fall outside a contract, and as you note, even something...
Jun 7, 19, 8:41 am
Replies: 97
Views: 5,765
Posted By SamOF

Actually, that's often exactly how it works! When...

Actually, that's often exactly how it works! When courts look at long, boilerplate, one-sided contracts, the enforceability can turn in some cases on whether the contract is reasonably likely to be...
Jun 5, 19, 12:29 pm
Replies: 55
Views: 5,222
Posted By SamOF

There really isn't a product that offers that...

There really isn't a product that offers that flexibility. Buying a flexible fare to begin with is actually no different for the purposes we're discussing than just waiting to buy your ticket on the...
Jun 5, 19, 10:16 am
Replies: 97
Views: 5,765
Posted By SamOF

The equipment swap isn't a materially different...

The equipment swap isn't a materially different product usually.*

And again would love to have folks more knowledgable than me in this area of law chime in, but I don't believe AA could write into...
Jun 5, 19, 10:05 am
Replies: 97
Views: 5,765
Posted By SamOF

I'd love to have lawyers who know consumer...

I'd love to have lawyers who know consumer protection law chime in on the legal question, but my guess is that if AA uses that chef to entice customers into purchasing the product, there's at least...
Jun 5, 19, 8:48 am
Replies: 97
Views: 5,765
Posted By SamOF

I don't know why receipt itemization would...

I don't know why receipt itemization would matter—if I receive a burger that includes the bun, lettuce, onions and ketchup but no beef patty, a refund would also obviously be due even though I...
Jun 4, 19, 11:25 am
Replies: 55
Views: 5,222
Posted By SamOF

SDC can be a much different benefit than first...

SDC can be a much different benefit than first class. I may or may not want to pay for first, but I'd always rather have it, and there's no benefit in flexibility as to whether or not I sit in first...
Jun 3, 19, 1:58 pm
Replies: 55
Views: 5,222
Posted By SamOF

Sounds like you got a bad agent. This isn't...

Sounds like you got a bad agent.

This isn't some black box with agent (or computer) discretion—there are published terms to the SDC program, and you should have gotten that seat.
Jun 3, 19, 1:54 pm
Replies: 4
Views: 393
Posted By SamOF

The quality of the twitter team when asking...

The quality of the twitter team when asking policy questions has been really hit or miss lately.

You were clearly entitled to access, and so I'm not surprised you received it.
Jun 1, 19, 9:53 am
Replies: 3,586
Views: 456,748
Posted By SamOF

You're saying they went in and changed the terms...

You're saying they went in and changed the terms on existing certificates?
Jun 1, 19, 8:56 am
Replies: 18
Views: 3,015
Posted By SamOF

Based on the statistics, DL does. Sorry that...

Based on the statistics, DL does. Sorry that happened to you—but it doesn't erase the aggregate.
Jun 1, 19, 8:24 am
Replies: 3,586
Views: 456,748
Posted By SamOF

Just to note, the terms of the certificates are...

Just to note, the terms of the certificates are the terms of the certificates. So even if DL made this change for future certificates (and I think there's no indication they are, just bad agents),...
May 30, 19, 4:22 pm
Replies: 32
Views: 3,540
Posted By SamOF

Adding to the chorus here—it's absolutely hit or...

Adding to the chorus here—it's absolutely hit or miss, but I have gotten precheck based on my DL profile when booking through an agent who 100% did not have my KTN on file. I'd say it works about 25%...
May 30, 19, 4:20 pm
Replies: 32
Views: 3,540
Posted By SamOF

Then you got a terrible agent. There's no reason...

Then you got a terrible agent. There's no reason they can't add the number and uncheck you in—if you have trouble on the phone in the future, they definitely can also do this at the airport.
May 30, 19, 1:44 pm
Replies: 32
Views: 3,540
Posted By SamOF

FYI, there's no reason not to just add your TTN...

FYI, there's no reason not to just add your TTN number once you get a boarding pass that doesn't have it. Send DL a direct message on twiitter, they'll handle it in 10 minutes, and then you can...
May 29, 19, 4:30 pm
Replies: 121
Views: 10,804
Posted By SamOF

Not to speak for the other poster, but no, and...

Not to speak for the other poster, but no, and that's not what makes a redeye PHL to LHR great either. I interpret "talking to pax" as warmly greeting them when boarding, providing more personality...
May 29, 19, 11:55 am
Replies: 121
Views: 10,804
Posted By SamOF

I was about to post, my best flights service-wise...

I was about to post, my best flights service-wise by far have been Europe crews out of PHL (and west coast too).
May 28, 19, 8:25 am
Replies: 79
Views: 6,061
Posted By SamOF

Well...the post both you and I responded to said...

Well...the post both you and I responded to said that on holiday weekends DL schedules every plane they have available. And that just seems very, very unlikely.

To be clear, I'm not arguing that...
May 27, 19, 11:54 pm
Replies: 13
Views: 972
Posted By SamOF

What kind of job/life/relationships/immune system...

What kind of job/life/relationships/immune system do you have that would lead you to make that claim?
Showing results 1 to 25 of 1000
 


 
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