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Search: Posts Made By: olivedel
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Aug 8, 20, 8:19 am
Replies: 3
Views: 500
Posted By olivedel

I guess... I wanted to avoid calling as much as I...

I guess... I wanted to avoid calling as much as I could as I spent countless hours on the phone handling numerous cancellations and rebookings.
I tried Social Networks but got no reply yet.

...
Aug 6, 20, 12:27 am
Replies: 3
Views: 500
Posted By olivedel

Rebooking on website after cancellations

Good morning,

On 2 different PNRs for September, I got various cancellations recently, following the recent program changes for YUL.
I am trying to rebook myself with the website, but I guess as...
Replies: 145
Views: 17,759
Posted By olivedel

I can tell you: it is not a bug. Promotion is...

I can tell you: it is not a bug. Promotion is running for segment flown from July 13th to December 31st, 2020. Double miles and Double XP on AF and KL marketed and operated flights.
More to come...
Jun 12, 20, 1:28 am
Replies: 168
Views: 19,961
Posted By olivedel

What is your source?

What is your source?
Jun 11, 20, 5:17 am
Replies: 1,932
Views: 276,593
Posted By olivedel

It's just very strange not to receive any e-mail...

It's just very strange not to receive any e-mail about it when that PNR voiding happens.
Jun 11, 20, 5:03 am
Replies: 1,932
Views: 276,593
Posted By olivedel

Quick update: my ticket was fully reinstated by...

Quick update: my ticket was fully reinstated by Delta through Twitter.
Perfect service, she actually checked my second ticket with the same fare to make sure everything was OK.
Apaprently, some...
Jun 10, 20, 12:46 am
Replies: 1,932
Views: 276,593
Posted By olivedel

+1 in everything you said. Was supposed to...

+1 in everything you said.
Was supposed to leave from BUD on July 6th and all disappeared in both ny DL and AF apps.
contacted them through Twitter too, let’s keep each other posted here about...
May 25, 20, 4:59 am
Replies: 4
Views: 1,013
Posted By olivedel

It has always been hard to do it on the website...

It has always been hard to do it on the website anyways.
Apr 13, 20, 2:29 am
Apr 13, 20, 2:26 am
Replies: 2
Views: 728
Posted By olivedel

I would be very surprised in the current context...

I would be very surprised in the current context if AFKL resume their schedule on May 4th.
Feb 25, 20, 2:16 am
Replies: 71
Views: 10,480
Posted By olivedel

I know that JOUY31 could not not comment on that....

I know that JOUY31 could not not comment on that. :cool:
I think that IAG and LH Group competitors clearly demonstrate that this new product is ridiculous

Catering wise, they could have just...
Feb 25, 20, 2:04 am
Replies: 6
Views: 706
Posted By olivedel

I am afraid that it is very hard to predict as...

I am afraid that it is very hard to predict as Gates can change quite frequently for foreign airlines in American airports.
Have you booked Saphir service from AF?
maybe they can provide you with...
Feb 25, 20, 2:01 am
Replies: 7
Views: 986
Posted By olivedel

There are both Special Prorate Agreements and...

There are both Special Prorate Agreements and interlining between AF and CX indeed.
Feb 25, 20, 1:59 am
Replies: 1
Views: 629
Posted By olivedel

Sorry, I am too late for you I guess... in case...

Sorry, I am too late for you I guess...
in case of such disruptions, I would contact directly AF to be rebooked as FB agents might not be aware of waivers in place.
Did you manage to arrive at the...
Jan 6, 20, 2:12 am
Replies: 6
Views: 902
Posted By olivedel

For next time, bear in mind that the Social...

For next time, bear in mind that the Social Servicing teams on Twitter are very good, and can help you with that matter.
Dec 16, 19, 1:32 am
Replies: 5
Views: 1,775
Posted By olivedel

Service à la française is when you get your meal...

Service à la française is when you get your meal directly in the galley... Because the service is on strike :rolleyes:
Dec 7, 19, 7:01 am
Replies: 165
Views: 32,449
Posted By olivedel

Credit card expiration after 2020

I just tried to make a booking with the new app and I cannot put the expiration date of my Amex that is expiring in 2024......
Replies: 88
Views: 20,012
Posted By olivedel

I am always amazed at how Air France puts lots of...

I am always amazed at how Air France puts lots of effort in taking care of debatably influencing people, and how much energy and staff are used to do so, while paying customers, as loyal as they can...
Oct 28, 19, 10:00 am
Replies: 21
Views: 3,934
Posted By olivedel

I really don't see the issue here, and I second...

I really don't see the issue here, and I second Goldorak thoughts of laziness of the Corporate TA. I understand that all flights were AF coded initially, and that IGU-GRU is also AF-coded and G3...
Oct 28, 19, 9:54 am
Replies: 9
Views: 1,812
Posted By olivedel

I would definitely not give up nor use a service...

I would definitely not give up nor use a service that would take 25% of your compensation. Just reply, and insist mentioning the EU regulation until you get properly compensated with cash (or with a...
Oct 28, 19, 9:51 am
Replies: 7
Views: 737
Posted By olivedel

True. I imagine that booking with an OTA would be...

True. I imagine that booking with an OTA would be easier and less expensive.
Sep 30, 19, 2:04 am
Replies: 1
Views: 1,109
Posted By olivedel

Hi, You will have a regular service, but surely...

Hi,
You will have a regular service, but surely no drink before the meal and maybe the dessert on the tray.
Sep 30, 19, 2:03 am
Replies: 3
Views: 922
Posted By olivedel

I am surprised that the airline is still...

I am surprised that the airline is still questioning passengers about the relevance of such a lounge... Of course it is needed, and well needed!
Aug 24, 19, 1:15 am
Replies: 33
Views: 5,872
Posted By olivedel

Unfortunately I have seen that everywhere, in all...

Unfortunately I have seen that everywhere, in all airlines I have travelled to.
Last time in a Lufthansa lounge, a guy behind me packed 20 schnitzels in a Tupperware, and packed a full bottle of...
Jul 29, 19, 11:43 am
Replies: 17
Views: 2,151
Posted By olivedel

You may have pointed the right issue indeed....

You may have pointed the right issue indeed. Anyway. Lesson learnt: I should not let it go next time until I get the proper answer from Air France :-)
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