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Search: Posts Made By: mh3265a
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Jan 26, 20, 12:26 pm
Replies: 39
Views: 2,554
Posted By mh3265a

I don't know how you get that AT ALL from my...

I don't know how you get that AT ALL from my comment. I was simply saying that CLEAR was mismanaging the flow of the line. Had nothing to do with how many CLEAR employees are at their kiosks. That...
Jan 24, 20, 12:06 pm
Replies: 39
Views: 2,554
Posted By mh3265a

Fair point. Our line was extremely long per se...

Fair point. Our line was extremely long per se (longest I've seen at CLEAR but not long in a normal sense). How CLEAR was managing the flow was the issue.
Jan 24, 20, 9:40 am
Replies: 39
Views: 2,554
Posted By mh3265a

CLEAR had a rather long line this AM. Had a 10...

CLEAR had a rather long line this AM. Had a 10 minute wait just to get to TSA agent. IAD is a zoo - really a staffing issue by TSA.
Jan 24, 20, 9:30 am
Replies: 410
Views: 78,852
Posted By mh3265a

Piling on here but I am also SUPER underwhelmed...

Piling on here but I am also SUPER underwhelmed by this property. Stayed with my family back in August 2018 and found the place well below the traditional standards for a JW Marriott. Service was...
Jan 18, 20, 6:24 pm
Replies: 1,115
Views: 153,525
Posted By mh3265a

See my post above. I'd call Marriott and flag...

See my post above. I'd call Marriott and flag the issue. But expect them to come back and say their records indicate only 9 years and you need to prove otherwise. Good luck!
Jan 18, 20, 2:35 pm
Replies: 7
Views: 1,539
Posted By mh3265a

I haven't been there yet but looking at the...

I haven't been there yet but looking at the property. To your question I think it depends on how many nights you'll be there and whether you think you'd use the lounge for breakfast and cocktails in...
Jan 18, 20, 2:30 pm
Replies: 155
Views: 42,368
Posted By mh3265a

Got my 1K kit about a week ago. Contained what...

Got my 1K kit about a week ago. Contained what is stated in the wiki. Interestingly, I did not receive my companion's card (for my wife) as a 1MM. In previous years I got her companion card with...
Jan 18, 20, 2:06 pm
Replies: 1,115
Views: 153,525
Posted By mh3265a

Well to add insult to injury they didn't fix my...

Well to add insult to injury they didn't fix my problem last week. Here is the response I got from Marriott:
-------------------------------
Thank you for taking the time to contact us with...
Jan 17, 20, 9:31 am
Replies: 1,115
Views: 153,525
Posted By mh3265a

Thanks for vector checking! I was thinking they...

Thanks for vector checking! I was thinking they were just blowing me off.



Agree we'll be lucky if this is reflected by the end of this year!
Jan 14, 20, 12:53 pm
Replies: 25
Views: 4,717
Posted By mh3265a

No it was right before +P change. About 2 weeks.

No it was right before +P change. About 2 weeks.
Jan 13, 20, 3:21 pm
Replies: 25
Views: 4,717
Posted By mh3265a

Had the same issue with a flight I had to...

Had the same issue with a flight I had to Singapore in December. I was able to make the changes by calling United directly. No fee other than the change in fare. Although when I got the airport...
Jan 9, 20, 11:09 am
Replies: 1,115
Views: 153,525
Posted By mh3265a

I just called Bonvoy and they indicated that they...

I just called Bonvoy and they indicated that they are aware of the problem that lifetime years has not been updated for a number of members. They indicated that IT is trying to fix the problem and...
Jan 3, 20, 3:19 pm
Replies: 1,115
Views: 153,525
Posted By mh3265a

Same here. Glad to see that people are having...

Same here. Glad to see that people are having the same issue. Hope the clock gets fixed soon. Gonna give this a week or so then call Marriott to figure out why the clock hasn't updated to reflect...
Jan 3, 20, 1:17 pm
Replies: 43
Views: 11,930
Posted By mh3265a

It's a flight out of Newark so are we really...

It's a flight out of Newark so are we really shocked that the OP had a bad customer service experience? I agree not worth a huge fight over PJs but this gets to a broader problem with United NOT...
Jan 2, 20, 1:08 pm
Replies: 110
Views: 25,285
Posted By mh3265a

Yep! I had the same exact reaction. I was...

Yep! I had the same exact reaction. I was hopefully then came to realize...oh wait...this is United
Jan 2, 20, 9:32 am
Replies: 110
Views: 25,285
Posted By mh3265a

I pre-ordered for a flight from IAD-DEN but when...

I pre-ordered for a flight from IAD-DEN but when I flew I got a blank stare from the FA who indicated she saw nothing about a pre-ordered meal. Flight was back in early December.
Jan 1, 20, 12:44 pm
Replies: 1,115
Views: 153,525
Posted By mh3265a

Yep. Actually hit 85 nights back in October

Yep. Actually hit 85 nights back in October
Jan 1, 20, 9:52 am
Replies: 1,115
Views: 153,525
Posted By mh3265a

Waiting for mine to update. Still showing 9 years...

Waiting for mine to update. Still showing 9 years but should be 10 years now. I’ll give it a little more time before raising hell!
Dec 30, 19, 2:28 pm
Replies: 107
Views: 12,735
Posted By mh3265a

1,516,692 making slow progress towards 2 MM

1,516,692 making slow progress towards 2 MM
Forum: Hotel Deals
Dec 8, 19, 7:46 pm
Replies: 4
Views: 1,936
Posted By mh3265a

That's a good deal no matter time of year. Never...

That's a good deal no matter time of year. Never seen that place less than $200 so I'd book it. Great hotel and decent location depending on what you plan to do.
Dec 4, 19, 6:41 pm
Replies: 28
Views: 5,709
Posted By mh3265a

I'm a 1K and can do it via the app as well. I...

I'm a 1K and can do it via the app as well. I think this is an option for everyone.
Dec 4, 19, 6:40 pm
Replies: 2
Views: 412
Posted By mh3265a

I think this is a HUACA moment. Call back and...

I think this is a HUACA moment. Call back and check with another agent. UA has to rebook your friend since the IAD-NRT ostensibly changed to IAD-HND. See if they can put them on an HND-BKK flight...
Nov 30, 19, 8:31 am
Replies: 9
Views: 2,752
Posted By mh3265a

I had a transfer about 4 years ago when I had a...

I had a transfer about 4 years ago when I had a tight connection in LA going to HNL and then GUM. I was just 1K but they picked us up and took us to the lounge. The tight connection wasn't really...
Nov 29, 19, 7:21 am
Replies: 29
Views: 2,607
Posted By mh3265a

Yep that has been my experience in the past and...

Yep that has been my experience in the past and what I understood but I couldn't do it. Maybe it was a technical glitch and I do have a child travelling with me who is 3 years old so don't know if...
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