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Search: Posts Made By: cerealmarketer
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Jul 11, 19, 10:02 am
Replies: 104
Views: 12,187
Posted By cerealmarketer

Interesting on the tray vs bulk cost savings. Is...

Interesting on the tray vs bulk cost savings. Is this in the vein of the Etihad enhancement - looks like they switched to a plate setup for cost savings.
...
Jun 29, 19, 8:58 am
Replies: 36
Views: 2,332
Posted By cerealmarketer

Watering down SDC for a credit card benefit

This blog post has a screen shot of test features for a $250 card concept
...
Jun 27, 19, 10:20 am
Replies: 1,229
Views: 299,973
Posted By cerealmarketer

She kept the original PNR code (her last name is...

She kept the original PNR code (her last name is higher in alphabetical order than mine) - ticket number was 053 vs 052 for me, so mine was issued first.
Jun 27, 19, 6:37 am
Replies: 1,229
Views: 299,973
Posted By cerealmarketer

Odd one - fiance and I traveling with an RPU not...

Odd one - fiance and I traveling with an RPU not yet cleared at 24 for a PS flight. Checked in and it split (forgot about this phenomenon). She - non status same fare non Chase United - was #1...
Jun 18, 19, 6:18 am
Replies: 201
Views: 17,574
Posted By cerealmarketer

Indeed - you can find a seat at Centurion but...

Indeed - you can find a seat at Centurion but it's as tight as sitting next to someone in a gate area before boarding, good luck getting work done or taking a call. Not a premium experience. With...
Jun 16, 19, 7:52 am
Replies: 108
Views: 18,979
Posted By cerealmarketer

One pax saying very hard first impact then at...

One pax saying very hard first impact then at least one bounce.

https://newyork.cbslocal.com/2019/06/15/newark-liberty-international-airport-emergency/
Jun 15, 19, 5:56 pm
Replies: 108
Views: 18,979
Posted By cerealmarketer

Passenger interpretation of what one of the...

Passenger interpretation of what one of the pilots said

https://twitter.com/carolinekay/status/1139948908581412869

"At first the pilot said left tire blew, then said maybe an issue with the...
Jun 12, 19, 2:31 pm
Replies: 145
Views: 17,089
Posted By cerealmarketer

I agree it's a fair question what is the margin...

I agree it's a fair question what is the margin of DTW / profit contribution.

A low landing cost hub with large corporate O&D spend (auto in DTW's case) and little competition can be very...
Jun 9, 19, 9:52 am
Replies: 516
Views: 129,178
Posted By cerealmarketer

From last week... What I witnessed ex-FRA......

From last week...

What I witnessed ex-FRA...

intra Europe...automated gate below biz class sign shut off with a red x so everyone uses economy lane. Automated announcement that said "we will...
Jun 7, 19, 12:16 pm
Replies: 1,098
Views: 399,401
Posted By cerealmarketer

Same here - I grew up going to that terminal too....

Same here - I grew up going to that terminal too. After the merger walked one of those walkways for the first time in over 15 years and it was a rush of nostalgia. Heck the whole terminal itself...
Jun 5, 19, 3:07 pm
Replies: 72
Views: 9,560
Posted By cerealmarketer

This might also have to do with Southwest walking...

This might also have to do with Southwest walking in and getting brand new gates in the same concourse

Department of Transportation | HDOT improves G Gates in Diamond Head Concourse at HNL...
Jun 5, 19, 10:50 am
Replies: 246
Views: 27,410
Posted By cerealmarketer

Great offer - physically running in the aisles? ...

Great offer - physically running in the aisles?

To give us entertainment color - what rows did each of you start? Any pushing or elbowing?

Gate agent should say when announcing "no checked...
May 31, 19, 7:10 am
Replies: 199
Views: 57,482
Posted By cerealmarketer

Indeed. He's a comedian too - lots of...

Indeed.

He's a comedian too - lots of material flying UA for people who get a kick out of seeing absurd things.

Maybe his charter went mechanical / crew had an issue.

Maybe he's concerned...
May 31, 19, 7:01 am
Replies: 61
Views: 9,534
Posted By cerealmarketer

Upgraded food options "Customers can enjoy...

Upgraded food options

"Customers can enjoy an expanded food menu including distinctly New York selections such as the iconic New York Bagel provider, Ess-a-Bagel, which will be paired with...
May 24, 19, 10:38 am
Replies: 395
Views: 45,778
Posted By cerealmarketer

They chose the UA brand... For frequent...

They chose the UA brand...

For frequent flyers they kept the MileagePlus, Economy Plus, and for a while P.S. brands as well.

A logo or paint job isn't a brand - it's one of many elements....
May 20, 19, 1:28 pm
Replies: 33
Views: 5,589
Posted By cerealmarketer

I just want to tell you good luck, we're all...

I just want to tell you good luck, we're all counting on you.
May 15, 19, 7:10 pm
Replies: 5
Views: 531
Posted By cerealmarketer

LAX/SFO flights out of JFK T2

Had an inbound to T2 and noticed the SFO and LAX flights departing out of T2 instead of the usual T4.

Has this been intermittent for a long time or something more recent / deliberate.

LAX gets...
May 14, 19, 10:27 am
Replies: 17
Views: 1,640
Posted By cerealmarketer

How about....UA for the night flight, LH for the...

How about....UA for the night flight, LH for the day flight.
May 13, 19, 7:55 pm
Replies: 61
Views: 9,534
Posted By cerealmarketer

Agents in the club today said the same thing.

Agents in the club today said the same thing.
May 12, 19, 6:33 pm
Replies: 395
Views: 45,778
Posted By cerealmarketer

What i stated was that if reputation were the...

What i stated was that if reputation were the primary factor, the rational choice was to go all Continental with the name - the quantitative brand metrics were all in the basement for UA for years.
...
May 11, 19, 12:21 pm
Replies: 12
Views: 1,339
Posted By cerealmarketer

PZ9I9X9

PZ9I9X9
May 8, 19, 6:45 pm
Replies: 967
Views: 86,970
Posted By cerealmarketer

Good inside baseball revenue / accounting...

Good inside baseball revenue / accounting criticism of the change from some loyalty execs:

https://www.traveldatadaily.com/united-airlines-breakdown-mileageplus-loyalty-program-changes/
May 6, 19, 5:08 pm
Replies: 122
Views: 10,976
Posted By cerealmarketer

I'm not sure a flight attendant up front saying...

I'm not sure a flight attendant up front saying people pulled things out of bins is mutually exclusive of the guy in 10F saying he didn't see it. He was mid cabin.

The other inconsistency is...
May 6, 19, 1:51 pm
Replies: 75
Views: 8,653
Posted By cerealmarketer

I'd also add I get the sense the ground staff are...

I'd also add I get the sense the ground staff are most on point for Delta these days. Skyclub agents and gate agents seem consistently professional.

It's the flight crews that seem more variable...
May 6, 19, 1:32 pm
Replies: 122
Views: 10,976
Posted By cerealmarketer

Cockpit crew made it out and captain has even...

Cockpit crew made it out and captain has even spoken to the local media. He felt it was in control before landing.

One FA passed away - local reports say overcome by frumes after trying to use the...
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