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Search: Posts Made By: NZ_Flyer
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May 16, 20, 2:41 pm
Replies: 91
Views: 9,717
Posted By NZ_Flyer

If they used Amadeus then theoretical seating...

If they used Amadeus then theoretical seating could work really well here to maximise seats sold while maintaining a spare seat between solo travellers. But I suppose every person they don’t fly...
May 11, 20, 1:55 pm
Replies: 7
Views: 1,330
Posted By NZ_Flyer

There's a pic of the interior of the AKL...

There's a pic of the interior of the AKL International EP1 lounge on the EP1 thread
May 3, 20, 5:44 pm
Replies: 3
Views: 935
Posted By NZ_Flyer

Plus even when we go to level 2 they will likely...

Plus even when we go to level 2 they will likely still have to block the middle seat for social distancing (not that it does much, but lets not debate that here). That cuts out 1/3 of your potential...
Apr 29, 20, 3:25 pm
Replies: 343
Views: 39,910
Posted By NZ_Flyer

Yep mine was NZ6/NZ2 combo. It seems they might...

Yep mine was NZ6/NZ2 combo. It seems they might have made an initial decision to only refund NZ6/NZ2 combos but have now widened this (maybe even just yesterday) to also do this for NZ2/NZ2...
Apr 28, 20, 6:06 pm
Replies: 343
Views: 39,910
Posted By NZ_Flyer

So seems Air NZ have really stepped up refunds...

So seems Air NZ have really stepped up refunds where US DOT rules are applicable:
1. Received an email stating that AKL-LAX-LHR flight in Sep was cancelled and that it would automatically go into...
Apr 15, 20, 7:02 pm
Replies: 189
Views: 19,675
Posted By NZ_Flyer

Yes can see how this happens. NZ Legal Team have...

Yes can see how this happens. NZ Legal Team have had time to decide on a proper policy (they initially took this approach then changed to give refunds when people pushed back re POS and US...
Apr 14, 20, 3:40 am
Replies: 16
Views: 1,888
Posted By NZ_Flyer

And hopefully credits can be used on combo...

And hopefully credits can be used on combo journeys with partners airlines. For example if you accept a credit for a cancelled NZ flight all the way to LHR and still want to go there, your only...
Apr 10, 20, 7:14 pm
Replies: 18
Views: 2,889
Posted By NZ_Flyer

I think Cabinet would specifically address that....

I think Cabinet would specifically address that. Although if domestic travel was allowed at Levels 2 and 3 with physically distancing (i.e blocked middle seats) then I’d expect prices to go up to...
Apr 7, 20, 4:41 am
Replies: 343
Views: 39,910
Posted By NZ_Flyer

Did they receive notification as defendant and...

Did they receive notification as defendant and then contact you/issue refund or did you have to go to the hearing?
Apr 7, 20, 1:46 am
Replies: 343
Views: 39,910
Posted By NZ_Flyer

I can imagine their stance is going to be credit...

I can imagine their stance is going to be credit only and hold totally firm on that. Refunds will go to those who lodge a Disputes Tribunal claim (I can’t imagine they’d want to waste time to turn up...
Apr 6, 20, 11:20 pm
Replies: 343
Views: 39,910
Posted By NZ_Flyer

Also makes it easier in a Disputes Tribunal...

Also makes it easier in a Disputes Tribunal hearing (if you wanted to go that far) if you’ve got something in writing rather than call centre recordings
Mar 31, 20, 7:54 pm
Replies: 15
Views: 2,282
Posted By NZ_Flyer

I hope they do remove the seats to convert into...

I hope they do remove the seats to convert into temp cargo planes. For our business we cannot get enough space on flights to ship product globally and we've been chartering cargo widebodies from the...
Mar 28, 20, 6:02 pm
Replies: 437
Views: 61,404
Posted By NZ_Flyer

From Air NZ: “Your booking will remain in place...

From Air NZ: “Your booking will remain in place but we will have to arrange a different carrier for the Los Angeles to London leg of your journey. Please contact us closer to the time of travel so...
Mar 28, 20, 3:18 pm
Replies: 437
Views: 61,404
Posted By NZ_Flyer

For those booked LAX-LHR and vice versa, NZ...

For those booked LAX-LHR and vice versa, NZ confirmed this has been permanently cancelled - well not cancelled in a way you can get a refund, but that route will not fly again. I have a booking to...
Mar 25, 20, 1:51 pm
Replies: 343
Views: 39,910
Posted By NZ_Flyer

FYI latest email comms from NZ have stated they...

FYI latest email comms from NZ have stated they will now be automatically putting all cancelled flights into credit rather than contacting customers for options/advising them of what's happening
Mar 24, 20, 6:34 pm
Replies: 343
Views: 39,910
Posted By NZ_Flyer

Yep I've had the same experience. Very hard line...

Yep I've had the same experience. Very hard line on a credit now for all flights 1 April 2020 onwards regardless of situation. I have AKL-MEL-AKL over Easter and would have liked the money back....
Mar 22, 20, 10:38 pm
Replies: 437
Views: 61,404
Posted By NZ_Flyer

I just received a “Certificate to Travel” from my...

I just received a “Certificate to Travel” from my employer (as an essential service) but I don’t have a need for any domestic travel in the current situation. I imagine I couldn’t use this to travel....
Mar 20, 20, 2:58 am
Replies: 7
Views: 1,111
Posted By NZ_Flyer

I think you should call and argue. Even though...

I think you should call and argue. Even though you don’t have a flight within 48 hours, the longer you wait the harder it will be. And I’d definitely push for the upgrades back, compensation and ORC....
Mar 19, 20, 10:16 pm
Replies: 343
Views: 39,910
Posted By NZ_Flyer

It's been permanently cancelled now. Last flight...

It's been permanently cancelled now. Last flight is 21 March I believe.
Mar 19, 20, 10:14 pm
Replies: 343
Views: 39,910
Posted By NZ_Flyer

I'm in the same boat so AKL-LHR in September...

I'm in the same boat so AKL-LHR in September booked in PE and upgrades confirmed to J. If they endorse me over to another airline in J I'll be super happy. But otherwise I'll just take a refund of...
Mar 19, 20, 9:26 pm
Replies: 437
Views: 61,404
Posted By NZ_Flyer

Whether the Govt actually requires the loan to be...

Whether the Govt actually requires the loan to be paid back (or converted to capital) is another thing though. You'd hope they give the cash to get Air NZ back up and running and the loan...
Mar 18, 20, 11:12 pm
Replies: 93
Views: 12,835
Posted By NZ_Flyer

Best deal so far in Australasia I think!

Best deal so far in Australasia I think!
Mar 18, 20, 7:01 pm
Replies: 343
Views: 39,910
Posted By NZ_Flyer

I think you might have got lucky. Policy has been...

I think you might have got lucky. Policy has been updated on the website but states you can only get a refund for flights up to 31 March. 1 April onwards is free change or credit only.
Mar 18, 20, 6:49 pm
Replies: 343
Views: 39,910
Posted By NZ_Flyer

Also can now see there is an option for Request a...

Also can now see there is an option for Request a Credit in manage my bookings (but only if managing via app and not on desktop)
Mar 18, 20, 12:13 pm
Replies: 93
Views: 12,835
Posted By NZ_Flyer

And VA have followed suit. Not so generous but...

And VA have followed suit. Not so generous but free status points every month for three months

...
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