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Jan 16, 20, 11:21 pm
Replies: 525
Views: 239,885
Posted By turtlemichael

If the lounge is a guide it has been busy but has...

If the lounge is a guide it has been busy but has eased off in the last few days (I am on an extended stay). There is very little business travel at this time of year until schools go back around the...
Jan 15, 20, 7:29 pm
Replies: 348
Views: 83,053
Posted By turtlemichael

Thanks. You are leading me to think that the best...

Thanks. You are leading me to think that the best thing, given it is a small amount, is to query it when we arrive and get it reversed then. Involving Amex (my credit card too) means it becomes a...
Jan 15, 20, 6:09 pm
Replies: 348
Views: 83,053
Posted By turtlemichael

I've made a HH points reservation at this hotel...

I've made a HH points reservation at this hotel for well in the future for 5 nights. Points have been correctly deducted but my credit card has also been charged for an amount which is exactly equal...
Jan 15, 20, 4:11 pm
Replies: 525
Views: 239,885
Posted By turtlemichael

The set up is much the same as in the executive...

The set up is much the same as in the executive lounge. There is a bar area separate to the regular Zeta bar so, although the top shelf libations behind that bar look tempting, there is no access to...
Jan 12, 20, 6:50 pm
Replies: 525
Views: 239,885
Posted By turtlemichael

The lounge moved to the Zeta Bar, which is in the...

The lounge moved to the Zeta Bar, which is in the 4th floor immediately above Glass restaurant, from breakfast this morning (Jan 13, 2020) and will be there until Feb 7. The area is substantially...
Jan 9, 20, 5:37 pm
Replies: 525
Views: 239,885
Posted By turtlemichael

Sydney Hilton Lounge temporary closure January 2020

The Sydney Lounge will be closed for approximately a month from Monday January 13th for renovations of the rooms on the same level, the 36th floor. A temporary lounge will be located on the 4th...
Dec 31, 19, 11:13 pm
Replies: 348
Views: 83,053
Posted By turtlemichael

Any recent comments on this property? Thanks in...

Any recent comments on this property? Thanks in advance.
Nov 26, 19, 7:55 pm
Replies: 21
Views: 2,956
Posted By turtlemichael

I used to print everything. As I am an early...

I used to print everything. As I am an early booker and rates often come down I change bookings regularly. I guess I am responsible for the devastation of several forests. So now I just keep a list...
Replies: 13
Views: 1,450
Posted By turtlemichael

Although it means staying at two hotels I'd...

Although it means staying at two hotels I'd overnight at the Auckland Airport Novotel, two minutes walk from the terminal, and head into town late the next morning after hopefully a decent night's...
Sep 8, 19, 5:24 am
Replies: 768
Views: 430,015
Posted By turtlemichael

I'm coming to the end of an extended stay here...

I'm coming to the end of an extended stay here and, unlike some other weekends, the construction noise has been minimal this weekend. I'm assured by the management it is going to end entirely (after...
Aug 27, 19, 2:22 am
Replies: 768
Views: 430,015
Posted By turtlemichael

Be aware that if you are going to stay at the...

Be aware that if you are going to stay at the Conrad Bangkok while the current renovations are underway there is a lot of noise. The website states: "The hotel is currently upgrading guestrooms until...
Jun 17, 19, 1:49 am
Replies: 834
Views: 141,454
Posted By turtlemichael

And another datapoint. I had a 12 night stay in...

And another datapoint. I had a 12 night stay in May. Although there were only two of us at no point were we asked to identify ourselves on accessing the lounge for either breakfast or in the...
May 31, 19, 5:11 pm
Replies: 46
Views: 6,059
Posted By turtlemichael

You got balloons? I'm insanely jealous. Here at...

You got balloons? I'm insanely jealous. Here at the Hilton Bankside London- nadda.
May 11, 19, 11:55 am
Replies: 7
Views: 759
Posted By turtlemichael

Not only what BlueZebra means but also what he...

Not only what BlueZebra means but also what he said. ;)
Apr 12, 19, 11:52 am
Replies: 6
Views: 2,550
Posted By turtlemichael

Arrow Niepce Paris Hotel, Curio Collection by Hilton {FRA} (France)

For nine months I've had a reservation at the Paris Niepce Curio for a week in the latter part of May using HH points. Today I've received a letter from the "Relocation Team" based in Texas saying...
Jan 15, 19, 3:35 pm
Replies: 663
Views: 63,824
Posted By turtlemichael

We shouldn't expect miracles. They have only had...

We shouldn't expect miracles. They have only had a year to plan it.
Jan 1, 19, 11:42 pm
Replies: 83
Views: 10,729
Posted By turtlemichael

On FT it seems to get higher when they are not...

On FT it seems to get higher when they are not personally involved.
Dec 30, 18, 4:54 pm
Replies: 6
Views: 863
Posted By turtlemichael

The staff member was able to quote me, without...

The staff member was able to quote me, without prompting, the original rate for each of the three nights and to see that that was what would be the rate when that reservation kicks in.
Dec 30, 18, 12:07 pm
Replies: 6
Views: 863
Posted By turtlemichael

I checked with the front desk and was advised...

I checked with the front desk and was advised that the rate they have on their system is the one I originally booked. Looks much like diesteldorf's situation and something of a system error which...
Dec 29, 18, 11:34 pm
Replies: 6
Views: 863
Posted By turtlemichael

Rate changed

I'm currently at an Californian Hilton on the second of 5 nights. I have a longstanding second booking for a further 3 nights back to back. On check in I was upgraded as a Diamond to a better room....
Dec 26, 18, 4:49 am
Replies: 525
Views: 239,885
Posted By turtlemichael

If you see us at breakfast in the morning say...

If you see us at breakfast in the morning say hello. I am quite identifiable with a bandage on my cheek. Long story!
Dec 26, 18, 3:37 am
Replies: 525
Views: 239,885
Posted By turtlemichael

For the last three nights, December 24, 25 and...

For the last three nights, December 24, 25 and 26, it has been packed out with lines for hot food and drinks and with it difficult to find a seat.. It has been an unpleasant experience which we have...
Dec 25, 18, 10:41 pm
Replies: 525
Views: 239,885
Posted By turtlemichael

Be aware that for the last couple of days the...

Be aware that for the last couple of days the escalator at Town Hall station from the concourse to ground level has been out of operation. The options are the stairs (no fun with heavy bags) or turn...
Dec 25, 18, 5:27 am
Replies: 65
Views: 11,299
Posted By turtlemichael

I'm hoping there are more substantial benefits...

I'm hoping there are more substantial benefits than getting Heidi rostered to pour your cup of tea and a rose on your seat. Sounds like pure affectation. Can you share any benefits of substance?
Dec 3, 18, 3:27 am
Replies: 533
Views: 817,185
Posted By turtlemichael

I can go back further. I worked for the company,...

I can go back further. I worked for the company, Strand Hotels, which owned it and which was in turn owned by a British icon, J. Lyons and Co, and that was 45 years ago. It needed renovation then!
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