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Nov 15, 17, 11:43 pm
Replies: 5
Views: 354
Posted By bedelman

Yes, a good agent can do it quickly. But a bad...

Yes, a good agent can do it quickly. But a bad agent? I've had some bad experiences. Once nearly missed a BOS-LHR flight due to agent's inability to complete this task in 20+ minutes. Original...
Nov 8, 17, 11:20 pm
Replies: 19
Views: 1,879
Posted By bedelman

According to AA here,...

According to AA here, https://www.aa.com/i18n/travel-info/experience/american-airlines-shuttle.jsp?anchorLocation=DirectURL&title=shuttle , the check-in time requirement for the shuttle is only 20...
Sep 26, 17, 12:43 am
Replies: 138
Views: 16,773
Posted By bedelman

Get a recording! Get a recording! ...

Get a recording!

Get a recording!

Seriously, folks. What you describe is unlawful. If we bring this to the attention of senior AA attorneys, and CFPB attorneys, AA will be compelled to stop....
Aug 21, 17, 12:02 am
Replies: 54
Views: 4,894
Posted By bedelman

That's a pretty generous way to characterize the...

That's a pretty generous way to characterize the COC. Here's the document https://www.aa.com/i18n/customer-service/support/conditions-of-carriage.jsp and relevant quote:


"usually" ... "may also...
Aug 3, 17, 12:45 pm
Replies: 238
Views: 49,246
Posted By bedelman

I'm at the property now. Room is fine. ...

I'm at the property now. Room is fine. Nonetheless, I'm underwhelmed.

Breakfast in the main area (level 1) was too crowded, with disorganized staff failing to keep even the basics available. ...
Jul 13, 17, 6:03 pm
Replies: 2
Views: 695
Posted By bedelman

Matters for some other purposes. For AAdvantage...

Matters for some other purposes. For AAdvantage (AA frequent flyer status), booking AA codeshares in premium cabins yields 200% accumulation of elite qualification miles, versus 150% on partners. ...
Jul 5, 17, 11:46 pm
Replies: 2
Views: 458
Posted By bedelman

an example of when tariff matters

For an example of why this might matter:

Tariff defines Infant as follows: "A PERSON WHO HAS NOT REACHED HIS/HER SECOND BIRTHDAY AS OF THE DATE OF COMMENCEMENT OF TRAVEL" (Canada tariff page 9...
Forum: India
Jul 5, 17, 9:44 pm
Replies: 31
Views: 2,954
Posted By bedelman

Travelmad478, the US no longer adds extra pages. ...

Travelmad478, the US no longer adds extra pages. Effective January 1, 2016. https://travel.state.gov/content/passports/en/news/visa-pages-no-longer-issued.html
Jul 5, 17, 9:21 pm
Replies: 2
Views: 458
Posted By bedelman

Qatar Airways US General Tariff?

Airlines that travel to/from the US are required to provide their "general" tariff -- a comprehensive listing of important rules, including rights of both airline and passengers -- anywhere where...
Forum: India
Jul 4, 17, 1:45 am
Replies: 31
Views: 2,954
Posted By bedelman

Absolutely agreed that I need a new passport...

Absolutely agreed that I need a new passport anyway. Incremental cost is the expedite fee plus time in person doing the expedite -- or expedite fee plus passport service to handle the details for me.
Forum: India
Jul 4, 17, 1:21 am
Replies: 31
Views: 2,954
Posted By bedelman

Thanks, Doc. Certainly that is the conservative...

Thanks, Doc. Certainly that is the conservative advice and perhaps the wise advice.

Just to be clear, as I understand it, the India e-visa stamp is affixed to the passport in person at the...
Forum: India
Jul 4, 17, 1:14 am
Replies: 31
Views: 2,954
Posted By bedelman

Full-page visa when passport is full

Planning travel to India. I understand India's e-visa system to yield a full-page sticker-style visa that gets affixed to an empty page in a passport... except I have no empty pages.

Anyone have...
Jun 24, 17, 3:26 pm
Replies: 165
Views: 32,748
Posted By bedelman

Called Amex to get a sense. Was offered a JL...

Called Amex to get a sense. Was offered a JL fare at the exact same price available through OTAs -- pointless to waste time with the Amex rep and pay a booking fee for that. Was then offered a QR...
Jun 12, 17, 11:28 am
Replies: 165
Views: 32,748
Posted By bedelman

If agents don't know, they should say they don't...

If agents don't know, they should say they don't know. Weaseltown says "The rep was adamant that IAP tickets confer all of the same mileage earning benefits as tickets purchased straight from the...
Jun 11, 17, 6:16 pm
Replies: 165
Views: 32,748
Posted By bedelman

I think the bolded text (bold added by me)...

I think the bolded text (bold added by me) answers the question of whether these tickets earn PQDs. They do and they must, if the agent is correct. And if the agent is telling customers things that...
Jun 11, 17, 9:45 am
Replies: 165
Views: 32,748
Posted By bedelman

I too have faced some errors by Amex PTS. In my...

I too have faced some errors by Amex PTS. In my experience, Amex records all calls, and the right people at Amex can listen to these calls to confirm agent errors. Not saying it's easy to reach...
Jun 10, 17, 11:22 am
Replies: 165
Views: 32,748
Posted By bedelman

Interesting. One distinctive characteristic of...

Interesting. One distinctive characteristic of the old program was that the first ticket was roughly full price (sometimes less) while the second was free (plus taxes and sometimes carrier-imposed...
May 21, 17, 6:55 am
Replies: 77
Views: 6,088
Posted By bedelman

There is a way! Her boss is the BA Boston...

There is a way! Her boss is the BA Boston station manager, whose name and email can be found through diligent online research.
May 18, 17, 8:54 pm
Replies: 77
Views: 6,088
Posted By bedelman

You were told wrongly. Policy is clear, and even...

You were told wrongly. Policy is clear, and even on a Boston-specific page. https://www.oneworld.com/ffp/lounge-access/-/loungeaccess/BOS/-1 : " oneworld lounge access for First Class or Business...
May 18, 17, 12:59 pm
Replies: 1
Views: 502
Posted By bedelman

I tried to avail myself of this benefit last...

I tried to avail myself of this benefit last year. I found QR res staff totally unable to assist. A real shame and quite possibly falling short of DOT regulations including the obligation to follow...
May 16, 17, 10:28 pm
Replies: 468
Views: 47,673
Posted By bedelman

I have had problems strikingly similar to what...

I have had problems strikingly similar to what the original poster sbededelman reports. 10-message customer service threads with a different Uber rep each time. Uber reps saying crazy things...
May 11, 17, 12:42 am
Replies: 468
Views: 47,673
Posted By bedelman

Another month arrives, and yet again I have...

Another month arrives, and yet again I have trouble with the Uber-Amex benefit. Same problem as last month: I still have a non-expiring credit balance from Uber, and Uber again took from the...
Apr 29, 17, 9:57 am
Replies: 468
Views: 47,673
Posted By bedelman

Is there a good way to get feedback to the Amex...

Is there a good way to get feedback to the Amex staff who designed this promotion with Uber? Surely they'd be disappointed to learn that, two months in, smart folks like patrick, justdoinjjs, and...
Apr 28, 17, 4:01 pm
Replies: 468
Views: 47,673
Posted By bedelman

I had a small ($25) Uber credit from something...

I had a small ($25) Uber credit from something that went wrong on a prior ride. No expiration on this credit.

Also had this month's Uber-Amex $15 credit, expiring April 30 of course. Took a $20...
Apr 12, 17, 10:59 pm
Replies: 456
Views: 70,289
Posted By bedelman

Basic coach level would have been 75k PP points. ...

Basic coach level would have been 75k PP points. Intermediate business (what passenger booked) was 250k PP points. So difference is 175k.

But, passenger was downgraded on one of three segments. ...
Showing results 1 to 25 of 1000
 


 
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