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Aug 16, 20, 10:35 am
Replies: 6
Views: 1,631
Posted By view-with-a-room

No indication of the amount of taxes and fees;...

No indication of the amount of taxes and fees; but for award travel the taxes and fees aren't very much. Somewhat pointless to be worried about the taxes and fees as the miles may or may not be of...
May 17, 20, 8:59 pm
Replies: 52
Views: 9,747
Posted By view-with-a-room

Correlation does not imply causation. Yes Avianca...

Correlation does not imply causation. Yes Avianca filed for bankruptcy. Yes award availability may or may not be what you expect. And for all we know the award availability on the United Airlines...
May 15, 20, 2:16 am
Replies: 1,901
Views: 419,850
Posted By view-with-a-room

Unless the flight is cancelled the only option is...

Unless the flight is cancelled the only option is $200 to cancel the booking. Don't put too much thought into the situation as award travel is more difficult to travel as the departure date nears. ...
May 15, 20, 2:10 am
Replies: 10
Views: 2,316
Posted By view-with-a-room

Until you have already checked in at the airport...

Until you have already checked in at the airport LifeMiles is the only resource. Flight protection is a thing after you check in at the airport. You no longer have a ticket as the flights ceased to...
Apr 29, 20, 9:59 pm
Replies: 1,089
Views: 275,461
Posted By view-with-a-room

Where are you looking? Where does it show...

Where are you looking? Where does it show "unavailable? Not bookable for any fare? And no, all of the above does not indicate the flight is cancelled. Endless other airlines stopped selling seats...
Apr 29, 20, 8:52 pm
Replies: 1,089
Views: 275,461
Posted By view-with-a-room

At $400 I would wait until the week prior. Miles...

At $400 I would wait until the week prior. Miles back in the account would be of little value if Avianca / LifeMiles ceases to exist. The airline bankruptcies are increasingly day by day. Unless the...
Apr 24, 20, 6:28 am
Replies: 1,089
Views: 275,461
Posted By view-with-a-room

In light of the situation, chasing pennies isn't...

In light of the situation, chasing pennies isn't of value. LifeMiles is processing cancellations. Post after post highlighting delays is wasting your time and out time. Perhaps LifeMiles isn't a...
Apr 22, 20, 10:32 pm
Replies: 1,089
Views: 275,461
Posted By view-with-a-room

Refund of $5.60 a few days after the...

Refund of $5.60 a few days after the cancellation. The $25 fee not.
Apr 19, 20, 2:01 pm
Replies: 1,089
Views: 275,461
Posted By view-with-a-room

Cannot "hang up,call again" as the issue is...

Cannot "hang up,call again" as the issue is documented via the email.

Otherwise, you can reach our Call Center (noted time and time again, refunds via call center not email)

Respond and "if...
Apr 10, 20, 11:43 pm
Replies: 1,089
Views: 275,461
Posted By view-with-a-room

If you are asking for help provide details of...

If you are asking for help provide details of importance, such as what phone number are you dialing? Endless people have called and cancelled tickets without issue (including me). As has been stated...
Apr 6, 20, 8:06 am
Replies: 25
Views: 6,134
Posted By view-with-a-room

Avianca / LifeMiles customer service has no clue...

Avianca / LifeMiles customer service has no clue what number is display on caller ID. The current employer intentionally spoofs the number to prevent callbacks. The current employer has some 2...
Apr 5, 20, 7:35 pm
Replies: 1,089
Views: 275,461
Posted By view-with-a-room

Post after post highlights all cancellations are...

Post after post highlights all cancellations are managed with a phone call, not an email. Call.
Apr 5, 20, 1:33 pm
Replies: 1,089
Views: 275,461
Posted By view-with-a-room

As noted in prior post, the cancellation is a...

As noted in prior post, the cancellation is a process and not immediate. No indications to date the process isn't working as expected.
Apr 5, 20, 1:31 pm
Replies: 25
Views: 6,134
Posted By view-with-a-room

You were expecting a call from Avianca and you...

You were expecting a call from Avianca and you received a call from Avianca; but you didn't bother answering the call. What is the question? Not out of the ordinary for the number displayed to be...
Apr 4, 20, 1:22 am
Replies: 1,089
Views: 275,461
Posted By view-with-a-room

And what number did you call? Certain parts of...

And what number did you call? Certain parts of the world are shut down, let alone the companies in certain parts of the world. Rhetorical, but to what end? Purpose of travel? Origin? ...
Mar 31, 20, 6:29 pm
Replies: 4
Views: 969
Posted By view-with-a-room

post the link...

post the link...
Mar 27, 20, 6:45 am
Replies: 4
Views: 1,586
Posted By view-with-a-room

For the sake of sanity, quote the new policy. ...

For the sake of sanity, quote the new policy. Cash bookings? Award bookings? From when? To when?
Mar 19, 20, 12:40 am
Replies: 39
Views: 9,575
Posted By view-with-a-room

The hotels have all shut down. Rhetorical.

The hotels have all shut down. Rhetorical.
Mar 17, 20, 8:10 am
Replies: 1,089
Views: 275,461
Posted By view-with-a-room

Either "hang up, call again" or pay the $200 and...

Either "hang up, call again" or pay the $200 and be done with it. Time is money. At some point the $200 is worth more than hours on hold waiting for customer service to answer. Regardless do be...
Mar 16, 20, 12:20 pm
Replies: 39
Views: 9,575
Posted By view-with-a-room

going out of business sale?

Been here, done that. Not that LifeMiles has anything to sell other than miles, but the prospect does exist for LifeMiles and Avianca to cease to exist in the not so distant future. Sitting here...
Mar 16, 20, 12:12 pm
Replies: 1,089
Views: 275,461
Posted By view-with-a-room

Makes as much sense as telling the bank the note...

Makes as much sense as telling the bank the note on the car or the house will just have to wait.
Mar 14, 20, 10:53 am
Replies: 11
Views: 2,493
Posted By view-with-a-room

Posting the same question in multiple posts isn't...

Posting the same question in multiple posts isn't going to help. Next time create a new post and be done with it. The question doesn't make sense regardless. Pay the $200 and the miles will...
Mar 14, 20, 10:49 am
Replies: 1,089
Views: 275,461
Posted By view-with-a-room

No indication LifeMiles will waive the...

No indication LifeMiles will waive the cancellation fee. The quoted post isn't of much value as the reality of the situation is much different.
Mar 14, 20, 10:47 am
Replies: 1,089
Views: 275,461
Posted By view-with-a-room

The cancellation fee is variable, $50-200. The...

The cancellation fee is variable, $50-200. The change-fee is $150. Unless the flight is cancelled by the airline no other options exist. Not clear why you would be shocked as the fees are posted...
Mar 14, 20, 7:32 am
Replies: 1,089
Views: 275,461
Posted By view-with-a-room

https://www.lifemiles.com/fly/find No...

https://www.lifemiles.com/fly/find

No options to cancel online, let alone cancel via the redemption page; unclear how the statement is relevant for the cancellations of LifeMiles tickets. Other...
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