Search: Posts Made By: sunrisegirl
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Jul 18, 12, 3:08 pm
Replies: 2
Views: 1,580
Posted By sunrisegirl

You should be able to use the Fast Track...

You should be able to use the Fast Track together. But unless your children are all under the age of 2 (unlikely) the lounge will be a no no.
Jul 18, 12, 12:32 pm
Replies: 314
Views: 34,545
Posted By sunrisegirl

:D Sad thing is you're right! ;)

:D

Sad thing is you're right! ;)
Jul 18, 12, 12:30 pm
Replies: 4
Views: 1,288
Posted By sunrisegirl

And for clarity this involves Delta Airlines and...

And for clarity this involves Delta Airlines and a flight from the Netherlands, so absolutely nothing to do with BA or Gate Gourmet's UK operation.

Also catering for the return flight is provided...
Jul 18, 12, 12:16 pm
Replies: 47
Views: 6,130
Posted By sunrisegirl

joejet - don't forget if your son needs special...

joejet - don't forget if your son needs special assistance for a medical reason we can always arrange that for you.

I understand your frustration, but can I ask that you look at it from our...
Jul 18, 12, 11:56 am
Replies: 891
Views: 102,878
Posted By sunrisegirl

You'll need to do that at Zone E, or one of the...

You'll need to do that at Zone E, or one of the Customer Service positions airside as they have ticketing agents who can help you.

Lounge agents are not ticketing trained so won't be able to...
Jul 18, 12, 11:28 am
Replies: 2,489
Views: 747,253
Posted By sunrisegirl

Did you go to Taste of London? BA had the...

Did you go to Taste of London? BA had the Height Cuisine display and presentations there. They were also offering tastes of future items on the F menu. They were greatly praised by all those I...
Jul 18, 12, 11:18 am
Replies: 47
Views: 6,130
Posted By sunrisegirl

See number 17...

See number 17 (http://www.businesstraveller.asia/asia-pacific/archive/2012/april-2012/special-reports/101-things-we-hate-about-airports)!!! :D

Actually Business Traveller did a wonderful full page...
Jul 18, 12, 9:39 am
Replies: 47
Views: 6,130
Posted By sunrisegirl

Thanks very much adrianjc32. As mentioned...

Thanks very much adrianjc32.

As mentioned my comments here relate to LGW rAther than LHR and we're due to catch up with you soon!

We already have the orange tags. In fact we have two types -...
Jul 18, 12, 8:48 am
Replies: 314
Views: 34,545
Posted By sunrisegirl

Indeed, hence why I'm not sure how this will...

Indeed, hence why I'm not sure how this will work. Though CIHY has confirmed it's coming back.
Jul 18, 12, 8:35 am
Replies: 314
Views: 34,545
Posted By sunrisegirl

Not exactly sure but as flight closes 45 minutes...

Not exactly sure but as flight closes 45 minutes before departure any paid upgrades will have been actioned by then. This will allow sufficient time for the top up van to deliver any extra meals.
Jul 18, 12, 8:26 am
Replies: 314
Views: 34,545
Posted By sunrisegirl

Not sure about LHR, but LGW has been catering to...

Not sure about LHR, but LGW has been catering to numbers booked, ie. no spares.
Top up meals can be arranged before departure though if somebody upgrades on check in.
Jul 18, 12, 8:18 am
Replies: 8
Views: 1,133
Posted By sunrisegirl

Ha ha, I know just what you mean! ;) We are...

Ha ha, I know just what you mean! ;)

We are trying to do this now as the amount of hand baggage getting onboard is causing us delays, which upsets everybody.
It can be hard sometimes though. ...
Jul 18, 12, 7:53 am
Replies: 47
Views: 6,130
Posted By sunrisegirl

At LGW - NO!! We're clamping down heavily on...

At LGW - NO!!
We're clamping down heavily on ALL hand baggage as it's causing needless delays on our flights. We're asking people to show us the hand baggage fully goes inside the gate so...
Jul 18, 12, 7:40 am
Replies: 47
Views: 6,130
Posted By sunrisegirl

PanGalactic - that's not a small stroller at all,...

PanGalactic - that's not a small stroller at all, it's one of the biggest makes out there! That kind can't normally go on board, especially on short haul flights, as there's not enough space with...
Jul 18, 12, 7:29 am
Replies: 47
Views: 6,130
Posted By sunrisegirl

I think the problem is that some staff have...

I think the problem is that some staff have jumped the gun on this, especially at LGW, when not everything is in place for this to happen.

Ground staff have been given different instructions to...
Jul 18, 12, 6:05 am
Replies: 24
Views: 1,829
Posted By sunrisegirl

Amsterdam - lovely canals, great atmosphere,...

Amsterdam - lovely canals, great atmosphere, amazing pancakes, and just 45 minutes in the air.
Jul 18, 12, 5:55 am
Replies: 314
Views: 34,545
Posted By sunrisegirl

It's Hotlines where we can no longer comment...

It's Hotlines where we can no longer comment people, and this was stopped about a year ago now. So nothing new.

Previously we may have been able to put in an SFU comment for a friend or family...
Jul 18, 12, 5:24 am
Replies: 314
Views: 34,545
Posted By sunrisegirl

OK fair comment and my apologies if I...

OK fair comment and my apologies if I misunderstood.
Jul 18, 12, 4:57 am
Replies: 314
Views: 34,545
Posted By sunrisegirl

That's unkind. :td: As you were responding to...

That's unkind. :td:
As you were responding to someone who'd used my user name, I wonder if you were perhaps referring to me, among others, when you say "these types of people haven't got a clue". ...
Jul 17, 12, 5:51 pm
Replies: 35
Views: 3,501
Posted By sunrisegirl

I'm sure the lovely lady on the first call had to...

I'm sure the lovely lady on the first call had to have a good laugh when she put "Terry" on hold.

Ridiculous!
Jul 17, 12, 5:24 pm
Replies: 8
Views: 1,133
Posted By sunrisegirl

Please write in and let BA know so they can...

Please write in and let BA know so they can advise the team down there.
Jul 17, 12, 4:26 pm
Replies: 10
Views: 1,060
Posted By sunrisegirl

Are your flights on the same PNR? If no, AA may...

Are your flights on the same PNR? If no, AA may well be able to check them through to your final destination so you don't need to worry about them at all on arrival.

If not and you're travelling...
Jul 17, 12, 12:21 pm
Replies: 19
Views: 1,861
Posted By sunrisegirl

If you want E and F for certain then the only way...

If you want E and F for certain then the only way to ensure this is to pay for them.

If not you will be assigned seats at T-72. If they're not suitable you can change them for anything available...
Jul 17, 12, 8:27 am
Replies: 314
Views: 34,545
Posted By sunrisegirl

True. I've just spent 5 days away from a...

True.

I've just spent 5 days away from a computer and had a wonderful time without missing it (even though it was with me). I never even took it out of its case.

It's made me realise how...
Jul 17, 12, 8:20 am
Replies: 314
Views: 34,545
Posted By sunrisegirl

yes please ^^^

yes please ^^^
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