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Search: Posts Made By: GagaPilot
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Aug 1, 20, 4:32 pm
Replies: 1,437
Views: 215,512
Posted By GagaPilot

Looks like the nonstop between ATL-ANC was...

Looks like the nonstop between ATL-ANC was discontinued for the remainder of the summer. I am actually very surprised we saw it 3x/week for July given the circumstances. At least the MSP-ANC flights...
Aug 1, 20, 4:29 pm
Replies: 99
Views: 12,340
Posted By GagaPilot

As of last week 1CD on a 717 was still blocked...

As of last week 1CD on a 717 was still blocked for FAs.
Aug 1, 20, 4:28 pm
Replies: 12
Views: 964
Posted By GagaPilot

Currently in MIA right now and things are very...

Currently in MIA right now and things are very mild. No disruptions so far from what I've seen. PBI is further north, but my outlook (as an airline pilot) is that things will be just fine. Enjoy your...
Jul 29, 20, 4:53 pm
Replies: 99
Views: 12,340
Posted By GagaPilot

Just a datapoint of some recent upgrades over the...

Just a datapoint of some recent upgrades over the last week:

Last Friday I flew solo (as a PM) MIA-ATL-ECP. Both segments cleared into C+ a few hours after ticketing. At the PM window the MIA-ATL...
Jul 24, 20, 5:17 am
Replies: 1,705
Views: 276,971
Posted By GagaPilot

Had a very similar situation back in April....

Had a very similar situation back in April. Spouse and I were on one PNR, but when the refund came it was only for my ticket... not his. A call in to DL fixed the problem. All other refunds have been...
Jul 19, 20, 11:57 pm
Replies: 22
Views: 2,048
Posted By GagaPilot

Definitely let us know how it turns out! For the...

Definitely let us know how it turns out! For the past several years I have been visiting BKK booked via DL, both during the NRT hub days on DL metal, and the last few years of ICN connections to KE....
Jul 14, 20, 8:25 pm
Replies: 4
Views: 672
Posted By GagaPilot

Agreed, I have seen some minor delays with...

Agreed, I have seen some minor delays with complex international itineraries using partner carriers, but for such a simple ticket this struck me odd. It was booked via DL.com while logged in and...
Jul 14, 20, 6:36 pm
Replies: 4
Views: 672
Posted By GagaPilot

Delay in Ticketing?

Had a weird thing happen just now. Booked a one-way ticket, MIA-ECP for travel later in July. I redeemed a $50 Delta Gift Card, and charged the remainder of the fare to my DL Amex. Booking processes...
Jul 14, 20, 1:47 pm
Replies: 7
Views: 779
Posted By GagaPilot

Just to add a datapoint: A month or two ago I...

Just to add a datapoint: A month or two ago I cancelled a few D1 tickets to Italy for this July. Elected to take a credit only rather than a refund (didnít want that large amount going back to my...
Jul 14, 20, 1:36 pm
Replies: 209
Views: 35,604
Posted By GagaPilot

I think itís understandable for them to only add...

I think itís understandable for them to only add back 500 instead of 1000 flights in August due to the rising cases and somewhat decreased demand. BUT, whatever they do, I hope they donít make the...
Jul 9, 20, 11:40 pm
Replies: 1,150
Views: 170,766
Posted By GagaPilot

Not trying to derail this thread into...

Not trying to derail this thread into compensation, but thought it appropriate to post here. Back in May I flew DL and after my trip I wrote in a comment/complaint related to the severe inflight...
Jul 1, 20, 12:41 am
Replies: 477
Views: 60,423
Posted By GagaPilot

Datapoint from this evening, Tuesday 6/30: Quoted...

Datapoint from this evening, Tuesday 6/30: Quoted a 2 hr 3 min call back on the PM line. Actual callback was 2 hr 45 min. Better than the 9+ hours a few weeks ago, but still excessive. On the plus...
Jun 30, 20, 6:58 pm
Replies: 1,924
Views: 324,269
Posted By GagaPilot

Sadly Iíve never been impressed with folks at...

Sadly Iíve never been impressed with folks at Mayo Clinic. Hoping it works for DL, but have a feeling they are banking on the Mayo name for publicity reasons.
Jun 30, 20, 5:09 pm
Replies: 477
Views: 60,423
Posted By GagaPilot

I agree thatís a good short-term work around, but...

I agree thatís a good short-term work around, but not a practical long-term solution. I think this issue has been going on long enough now DL ought to have the kinks mostly ironed out and be able to...
Jun 16, 20, 9:39 pm
Replies: 1,924
Views: 324,269
Posted By GagaPilot

Flew into MIA last week and saw no sign of anyone...

Flew into MIA last week and saw no sign of anyone being checked where they had originated from. No forms collected, no signs of quarantine. Things appeared relatively normal at MIA and South FL is...
Jun 13, 20, 5:43 pm
Replies: 15
Views: 1,895
Posted By GagaPilot

Same experience at SEA a few weeks ago. No...

Same experience at SEA a few weeks ago. No SkyPriority counters open, nor were the "regular" counters open either. Just two agents at the "Special Assistance" counter serving all customers. No...
Jun 13, 20, 5:41 pm
Replies: 14
Views: 2,158
Posted By GagaPilot

I have had to politely ask for Red Coats on more...

I have had to politely ask for Red Coats on more than one occasion at multiple airports where agents would not check bags across tickets or if the connection time exceeded 4-6 hours (despite being...
Jun 13, 20, 5:33 pm
Replies: 1,150
Views: 170,766
Posted By GagaPilot

Just to provide a few observations comparing my...

Just to provide a few observations comparing my DL flights in late May, to the AA flights I had earlier this week. For full disclosure, this was the first time I have flown AA in about four years as...
Jun 6, 20, 1:53 pm
Replies: 1,437
Views: 215,512
Posted By GagaPilot

The only one Iím seeing is for the return portion...

The only one Iím seeing is for the return portion of an international itinerary way out in November. BKK-ICN-SEA-ANC. The ICN-SEA leg (DL metal) now leaves ICN about 90 minutes earlier, thus making...
Jun 6, 20, 1:46 pm
Replies: 17
Views: 2,073
Posted By GagaPilot

I will echo MSPís caution about the strong...

I will echo MSPís caution about the strong possibility of schedule and aircraft changes between now and then. Normally I say to go for whatever you can afford (we all deserve a nice treat!) but I...
Jun 6, 20, 1:37 pm
Replies: 14
Views: 997
Posted By GagaPilot

For the last 4 or 5 years I have booked rental...

For the last 4 or 5 years I have booked rental cars on the DL website with Alamo as my preferred vendor. Have always received excellent service from them in both normal and non-normal situations....
Jun 6, 20, 1:25 pm
Replies: 209
Views: 35,604
Posted By GagaPilot

I experienced the same thing in SEA one month ago...

I experienced the same thing in SEA one month ago today, back on 5/6. Only 4 agents at the ďSpecial ServicesĒ counter serving all customers. Half were on the phone on hold obviously trying to fix a...
Jun 6, 20, 1:18 pm
Replies: 1,705
Views: 276,971
Posted By GagaPilot

Sounds like yes, it was the CSR who got your BOG...

Sounds like yes, it was the CSR who got your BOG refund processed manually. When the agent does this, the process is fairly quick. If the agent ďruns it through the formĒ or ďsubmits to the refund...
Jun 6, 20, 12:04 pm
Replies: 477
Views: 60,423
Posted By GagaPilot

My 9 hour callback yesterday afternoon/evening...

My 9 hour callback yesterday afternoon/evening never came before bed last night, so I eventually gave up. Woke up to 2 missed calls from DL this morning. Actual callback time was 16 hours! Absolutely...
Jun 5, 20, 11:03 pm
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