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Search: Posts Made By: Donegal
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Apr 30, 21, 12:54 am
Replies: 51
Views: 3,283
Posted By Donegal

Again: PCR test required even when only transiting in Doha, eg from Sri Lanka

Since yesterday this new rule has apparently been introduced even for transit passangers:

"Effective 29 April 2021, passengers arriving or transiting in Qatar who have been in or transited through...
Mar 31, 21, 3:53 am
Replies: 7
Views: 609
Posted By Donegal

After several calls this got solved. The reason...

After several calls this got solved. The reason was indeed a currency problem. The EMD voucher was issued in QAR and the uplift amount as well. That has caused some sort of technical issues. QR...
Mar 26, 21, 12:59 pm
Replies: 7
Views: 609
Posted By Donegal

No have not touched it before and I had already...

No have not touched it before and I had already called before even using the website and the agent confirmed the full voucher value. But thanks anyway foe your kind help
Mar 26, 21, 12:05 pm
Replies: 7
Views: 609
Posted By Donegal

Yes, but on the website 10% less than the EMD...

Yes, but on the website 10% less than the EMD value is subtracted ... not the full EMD value
Mar 26, 21, 11:31 am
Replies: 7
Views: 609
Posted By Donegal

When using the voucher on QR.com the 10% extra value are not deducted

I am just trying to book flights against a voucher form 2020. In the payment section I am adding the Document Number of the voucher but the deducted amount is lower than the voucher value ... the 10%...
Mar 26, 21, 5:50 am
Replies: 2
Views: 379
Posted By Donegal

Booking through phone agent - still full online functionalities?

I would prefer to make a booking via the call center by phone because there are some critical details to clarify. However I wonder if later if I need to change the booking, make seat reservations...
Mar 18, 21, 5:17 am
Replies: 14
Views: 1,689
Posted By Donegal

There is new version (2.4) of the policy out now...

There is new version (2.4) of the policy out now dated 16Mar21 and here the entire section about mandatory PCR tests has disappeared too. Therefore I assume that this requirement might not exist...
Mar 15, 21, 5:03 am
Replies: 14
Views: 1,689
Posted By Donegal

Thank you realgaga. Sorry to bother you again It...

Thank you realgaga. Sorry to bother you again It seems the information has now changed. When using the Zendesk link you have provided there is an error message and when checking the other links it...
Mar 15, 21, 1:31 am
Replies: 16
Views: 1,758
Posted By Donegal

Only advantage of the 787-8 over the A350 is the...

Only advantage of the 787-8 over the A350 is the amazing window view from the lavatory (if this matters at all) ... and the really small Business Class cabin that feels more intimate I would say.
Mar 11, 21, 1:07 am
Replies: 14
Views: 1,689
Posted By Donegal

Thanks. Are you sure this is still valid? Doesn't...

Thanks. Are you sure this is still valid? Doesn't show any start/end date - can not be found from the QR main page ... and does not make sense ... (why would a PCR test be required when departing...
Mar 10, 21, 1:16 pm
Replies: 14
Views: 1,689
Posted By Donegal

Negative PCR test still required from certain departure airports?

Some time back there was the requirement from Qatar Airways to present a negative PCR test result at check-in when departing from certain departure countries. This was independent from potential...
Mar 2, 21, 1:49 am
Replies: 8
Views: 1,587
Posted By Donegal

Voucher expiring but fares 50% higher

Like many I had to cancel my QR trip in March 2020 due to suddenly imposed travel restrictions. As the voucher is going to expire in a couple of weeks I have been checking to book new flights but on...
Replies: 436
Views: 69,647
Posted By Donegal

Thanks for this good advice! I have called LH and...

Thanks for this good advice! I have called LH and received a cancellation notification just minutes later. Around midnight I recevied an automated message that the tickets have been refunded. 4 days...
Replies: 436
Views: 69,647
Posted By Donegal

LH flight cancelled, refund offered: How long does it take currently? (Jan2021)

One of our flights in a future reservation has been cancelled and LH rebooked us to a flight one day earlier which does not work for us. In the automated email we have been offered several options,...
Replies: 1,262
Views: 178,063
Posted By Donegal

To answer my own question and confirm: LH has...

To answer my own question and confirm: LH has changed the revenue ticket a second time without charging fees into the same fare bucket.
Replies: 1,262
Views: 178,063
Posted By Donegal

We have to change a revenue ticket for the second...

We have to change a revenue ticket for the second time due to new travel restrictions (flights are not concelled). Is this now possible (more than once) like with M&M tickets? The wiki still says...
Replies: 12
Views: 1,231
Posted By Donegal

Yes, thanks. As the airline (DE=Condor) is not LH...

Yes, thanks. As the airline (DE=Condor) is not LH Group member you have to pay the 50 anyway - unless they would cancel the flights from their side. Can not be rebooked free of charge to another LH...
Replies: 12
Views: 1,231
Posted By Donegal

So here is what happened: the agent insisted that...

So here is what happened: the agent insisted that as long as the airline is operating the flight i.e. not cancelling the flight, the normal conditions and fees apply. That there is an official travel...
Sep 8, 20, 8:03 am
Replies: 62
Views: 20,673
Posted By Donegal

Ticket counter should work. Bring money, credit...

Ticket counter should work. Bring money, credit card, booking details, identification, passport details of all passengers and if you have the booking confirmations and try to avoid the 1-2 hour...
Replies: 12
Views: 1,231
Posted By Donegal

How does Miles&More deal with cancellations due to government travel warnings? Fee?

We have used M&M miles to book a Condor flight to the Canary islands. Now, recently the German government has declared this destination as a risk area and is officially warning to travel there. We...
Sep 7, 20, 11:58 pm
Replies: 62
Views: 20,673
Posted By Donegal

It has been reported a while back that the only...

It has been reported a while back that the only way to get things clarified and tickets issued often seems to be to visit (physically) a TK ticket counter at the airport or a TK sales office...
Aug 10, 20, 1:52 am
Replies: 86
Views: 11,109
Posted By Donegal

It remains to be seen if these measures really...

It remains to be seen if these measures really attract guests. I am afraid it will scare away even more urgently needed revenue paying clients: There is the risk that you do not get the result in...
Aug 5, 20, 1:11 am
Replies: 3
Views: 1,389
Posted By Donegal

Oman Air what is going on?

Has anybody heard what WY is planning in regards to restarting their operation? And I am not talking about their "special flights" but a regular schedule? On their website some flights show...
Showing results 1 to 25 of 194
 

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